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@wasteprousa.com
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1 phone found area 803
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LinkedIn matched
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Ken Castleberry is listed as Customer Experience/Client Solutions Leader based in Charlotte Metro, United States, United States. AeroLeads shows a work email signal at wasteprousa.com, phone signal with area code 803, and a matched LinkedIn profile for Ken Castleberry.
Ken Castleberry previously worked as Client Solutions Program Director at Alorica and Independent Consultant - Customer Service at Waste Pro Usa. Ken Castleberry holds Bs, Bus Adm from Florida Agricultural And Mechanical University.
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AeroLeads found 1 current-domain work email signal for Ken Castleberry. Compare company email patterns before reaching out.
Ken Castleberry is a Customer Experience/Client Solutions Leader. Colleagues describe him as "Luckily I had Ken as a manager very early in my career when I was taking my first steps at managing a team. He was a true mentor for me and I still appreciate the time and effort he took to provide guidance when I needed it. He was a strong leader and I was able to learn so much from his example. At the time, he was managing a vendor running eight call centers for our company. His business acumen and management skills ensured we were getting the best performance from our vendor.… Show more" and "Ken is the very definition of a leader. He has an incredible drive, zest for success, and comprehensive knowledge of the customer experience. What you find when engaging Ken is an all-around ability, and one which will focus but which can move between his broad and diverse capabilities. If you are presented with the opportunity to work with Ken, grab it! "
Listed skills include Leadership, Management, Team Building, Vendor Management, and 6 others.
A career timeline built from the work history available for this profile.
Charlotte, North Carolina, United States
Provides end to end strategic business consulting, product solutions, and relationship management with key client within the assigned vertical/strategic account. Evaluates and leverages global client performance trends to meet and exceed client expectations through the coordination of resources across multiple internal departments. Oversight and.
Charlotte, North Carolina, United States
Waste Pro is a trash and recycling service provider. Provided customer service strategy which included call handling, process and procedures, new hire and on-going training, municipal contract service management, issue management, technology support, etc.
Charlotte, North Carolina Area
Republic Services is the second largest provider of non-hazardous solid waste collection, transfer, disposal, recycling, and energy services in the United States. Focused on standardization of technologies, processes and productivity across the company. Developed and focused on tactical and strategic initiatives to improve the customer experience and.
Harland provided check printing and financial services to financial institutions. Managed inbound and outbound customer care center with a focus on sales and revenue generation. Developed and implemented strategies that supported customer care initiatives which included improving revenue and service level attainment. Implemented programs to improve quality.
Company provided reservation and housekeeping tools to the hotel industry. Responsible for the development of call center processes and procedures to support existing application that consisted of a SQL based Front Desk application for more than 120 hotel properties.
Various roles throughout tenure with telecommunications company. Last position was Director of Customer Service. Leveraged call center expertise to outsource call center capabilities to Fortune 500 clients. Managed inbound sales and service with more than 750 individuals. Responsible for the overall operation of the customer service center which included.
Activities and Societies: Kappa Alpha Psi (Vice President), Panhellenic Council President, Junior Class President
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Ken Castleberry is listed as Customer Experience/Client Solutions Leader.
AeroLeads has found 1 work email signal at @wasteprousa.com for Ken Castleberry.
AeroLeads has found 1 phone signal(s) with area code 803 for Ken Castleberry.
Ken Castleberry is based in Charlotte Metro, United States, United States.
Ken Castleberry has worked for Alorica, Waste Pro Usa, Republic Services, John Harland, and Hoteltools Inc..
You can use AeroLeads to view verified contact signals for Ken Castleberry, including work email, phone, and LinkedIn data when available.
Ken Castleberry holds Bs, Bus Adm from Florida Agricultural And Mechanical University.
Ken Castleberry is listed with skills including Leadership, Management, Team Building, Vendor Management, Strategic Planning, Training, Strategy, and Process Improvement.
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