Kathleen B. Dwyer Email & Phone Number

Carmel, Indiana, United States

Carmel, Indiana, United States

Carmel, Indiana

Dependable and experienced sales associate responsible for all cash, credit, and check transactions processed through the terminal along with managing customer satisfaction and overall experience. Utilized interpersonal skills through relationship development with peers as well as managing dispute resolutions.

Indianapolis, Indiana Area

Led all aspects of the sourcing and purchasing of components and parts for aircraft fleet (Embraer 145, Embraer 170, Embraer 175, Embraer 190, Bombardier-Q400 and CRJ-200) through code shares with United Airlines, American Airlines and Delta Airlines, while participating in the negotiation of pricing, quality and delivery, purchase order management, and ensuring on-time delivery in accordance to internal needs and agreed-upon terms• Placed, followed-up on and expedited purchase orders to meet critical deadlines; received and confirmed orders, pricing and availability for all issued PO’s.• Ensured parts were available at specific base locations for nightly maintenance, critical and AOG requirements per purchasing and inventory management analysts, and base managers.• Compiled and analyzed consumable repair inventory availability and coordinated with stakeholders and management when additional stock was required.• Developed forecasts for future demand and placed orders based on vendor lead-time, market conditions, and production needs; consistently maintaining inventory targeted levels.• Partnered in implementing tradeoffs between cost, volume, and quality in order to drive agreements that met corporate performance criteria and ensured long-term supply continuity.• Prepared spreadsheets and researched purchasing discrepancies in order to implement action plans to resolve issues and all invoice discrepancies with vendors.• Assisted maintenance bases with handling and resolving receiving/purchasing discrepancies.

Carmel, Indiana

Delivered all aspects of sales and management support assistance, including purchasing, buying, inventory control and merchansdise preparations.

Indianapolis, Indiana Area

Executed all aspects of sales, service and customer experience initiatives; recommended and initiated the up-selling of various department store products, apparel, accessories and more. Consulted with customers to identify needs regarding products and services, and provided solutions to meet those needs. • Consistently met and exceeded established goals for customer experience, brand reputation, sales and service, revenue, and productivity.• Provided product information and recommendations to customers in order to drive the retail experience; ensured customer retention by providing only the highest levels of customer service.

Indianapolis, Indiana Area

Worked with suppliers, production, materials and inventory management to ensure materials were available to meet the production schedules, while coordinating inventory to time the shipment of specific materials in line with production schedules and inventory goals. • Partnered with production management, material control, company buyers, and key vendor management to expedite parts delivery for building aircraft engines.• Worked with suppliers to procure the appropriate materials for production.• Handled the coordination and logistics of engine deliveries overseas to London, England.• Maintained production control; managed meetings with engineers and commodity managers.• Communicated extensively with vendor management concerning product specifications, lead time availability, and delivery performance.

Bachelor'S Degree, English Secondary Education

Bachelor Of Science (B.S.), Communication And Media Studies

Bachelor of Science Major: English Secondary Education