Kelsey Beauvais Email & Phone Number

Huntsville, Alabama, United States

Responsibilities include coordinating CTO and VP schedules, travel plans, and expenses, as well as overseeing expense reports and travel arrangements for office personnel. Manage office visitors, maintain office supply inventory, ensure office cleanliness, and foster positive office morale. Proactively plan and execute office events, including company.

Huntsville, Alabama, United States

• Assisted the Director in daily operations, effectively supporting the organization's mission and objectives.
• Managed all incoming phone calls, ensuring prompt and courteous responses, and efficiently relaying messages to counselors, the Director, and volunteers in various formats.
• Scheduled appointments and maintained an organized calendar for the Director and other counselors, optimizing time management and facilitating smooth workflow.
• Received client intake calls and spoke with people struggling with all stages and circumstances of life. Comforted potential clients and answered their questions with compassion and thoughtfulness.
• Maintained and updated client, sponsor, and donor databases, both in physical and digital forms meticulously recording essential information to ensure accurate and accessible records for future reference.
• Trained and supervised volunteers and other office staff, providing guidance and support to ensure company work standards were met. Documented daily, monthly, and yearly tasks and created detailed instructions to help.

Huntsville, Alabama, United States

• Helped manage a staff of over 50 employees and ensured adherence to company policy and standards. This led to the creation of a mentoring program, allowing for lower-level employees to submit advice and concerns..
• Created and published a schedule of over 1000 hours weekly, handling cancellations, callouts, and other emergencies daily. Developed professional relationships with both clients and staff in order to gain a deeper.
• Led the implementation of the ClearCare scheduling software for the office and for all employee phones and computers.
• Interviewed, hired, onboarded, trained, and mentored employees according to the needs of the schedule, resulting in scheduling efficiency to be 20% higher than projected in relation to caregivers employed.
• Created customized logs and charts detailing a client’s specific care instructions and daily routines in order to properly bill their long-term care insurance policies.

Huntsville, Alabama, United States

• Greeted customers, vendors, and future clients with an engaging and inviting attitude.
• Tasked with helping brides become clients and customers, by taking personal information, deadlines, and details to help make their experience special. Arranged bridal events at the store and helped set up contacts and.
• Performed inventory counts and audits, as well as floor coverage during busier weeks. During the COVID-19, operated in fulfillment, completing e-commerce orders and packing mailouts and shipments.
• Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives. Drove application of company credit cards as well as other store promotions, averaging 5-10.
• Employee of the Year 2019.

Fulton, Mississippi, United States

• Answered dozens of calls for the entirety of the campus daily, transferring to the appropriate department and reducing redundant calls.
• Lead tours of campus offices to potential donors and other executives, providing a friendly and knowledgeable first impression.
• Trained other employees in performing job requirements, ensuring every employee had the same standard of ethic and expectations.
• Managed the office while the Lead Admin was on medical leave, which included providing tours, contacting executives and site schedulers to coordinate meetings, vendors, and corporate events, and sorting, receiving and.