• Awarded ASE Wall of Fame for high level of achievement while taking on additional learning responsibilities• Expanded technical knowledge, and honed business acumen, executive, presentation, and sales skills• Obtained an advanced understanding of L2 switching, L3 routing, infrastructure services, and security• Increased product knowledge across a wide breadth of Cisco's solutions and products, including route/switch, wireless, video/voice, collaboration, security, and data center with a specialized interest in Application Centric Infrastructure (ACI) and Nexus series data center switches• Developed business solutions for various request for proposals in customer role-play scenarios, including presentation (white boarding, PowerPoint, etc.), bill of materials (BOM), and network diagrams• Assisted to the success of Cisco APO’s ACI Residency Program by leading and proctoring 5-8 Cisco Partners in a monthly 2-week lab, which demonstrated SDN both from the NX-OS Standalone and ACI perspectives• Contributed to the development of the ACI Residency Program rotation for the On-the-Job Experience (OJE) portion of CSAP through documentation of operating procedures and mentoring of future CSAP cohorts• Expanded knowledge of programmability by interacting with NX-API of the Nexus series switches and the northbound REST APIs built into the Application Policy Infrastructure Controller (APIC) of ACI• Skilled in network programmability scripting, leveraging programming, templating, and data exchange languages, such as Python, Jinja2, YAML, JSON, and XML• Well versed in the characteristics and high-level architecture of various Open-Source Configuration Management Tools, such as Puppet, Chef, Ansible and SaltStack• Designed Python scripts for a Cisco dCloud demo to better demonstrate how to leverage the programmability features of the APIC-Enterprise Module for more success in enterprise networks

• Worked as part of the Ednetics’ Network Engineering Team to build hands-on experience with L1 fiber optics and copper horizontal wiring. Implemented L2 access and L3 distribution layers for customer production networks.• Surveyed various customers’ network closets to help build a plan for the network upgrade deployment.• Staged, configured and installed Cisco 2960X and 4506 switches for Seattle Public Schools. In the first phase, 43 elementary, middle and high schools’ network closets were upgraded over the course of 6 weeks.• Built Visio documents that outlined customers’ current and future network topologies.• Implemented, maintained and trained full-time employees on a newly established receiving and inventory tracking process, designed by myself with the help of another intern.

• Assisted 30-50 customers and contractors weekly by determining needs and presenting appropriate products and solutions.• Establish and build rapport with commercial and residential repaint contractors to secure future business.• Promoted to third key holder, which yielded responsibilities such as: o Oversee store operations while efficiently managing two or three employees, o Improve store organization, policies and procedures, o Resolve customer inquiries and complaints via telephone.

• Exceptional customer service skills necessary for delivering the ultimate customer experience.• Produced products consistent with product specifications, charts and methods.• Developed outstanding attendance and work ethic.