Karen Benitez, Pmp Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Austin, Texas Area

Austin, Texas Area

Client: International Game Technology (IGT)✓ Manage a global team of 5-10 leads for a project/product management consulting company. Mentor and supervise junior project managers. Provide leadership, manage resources, coordinate activities, and guarantee organizational objectives are met.✓ Lead efforts to define and implement project documentation standards, leading to major improvements in communication with project stakeholders.✓ Collaborate with clients during sales cycle to identify customer needs and business requirements. Successfully managed up to 4 projects simultaneously while ensuring solutions are delivered on time and under budget. ✓ Reduce risk by analyzing project profitability, revenue, margins, bill rates, and utilization. Capture, evaluate, and approve project change requests to determine value-added, implement changes, and follow-up on results.

San Juan, Puerto Rico

Puerto Rico

✓ Defined project scopes, created business plans and requirements, and oversaw execution of projects. Used project management skills to run successful projects through effective budget planning, resource procurement, meeting planning and facilitation, conflict resolution, risk management/mitigation, and status reporting. ✓ Utilized leadership competencies and skills for process improvement, team building, client relations, negotiations, decision making, problem solving, and conflict management.✓ Employed statistical analysis and programming in R to examine data from multiple sources. Determined trends to identify new business opportunities. ✓ Acted as a liaison between technical teams, stakeholders, and senior leadership while resolving any issues that arose. Assisted customers with translating business needs to functional requirements. ✓ Prepared executive presentations, proposals, economic models, and operational reports for sales meetings. Refined facilitation, collaboration, communication, and presentation skills.✓ Used agile and waterfall methodologies on multiple software projects.✓ Worked on the redesign of the company’s kiosk systems in order to increase the number of services offered while improving the user experience. Netted the company a multi-million dollar contract to implement the systems at multiple DMV locations.

San Juan, Pr

✓ Promoted from business analyst to a senior business analyst within 1 year. Later promoted to project manager. ✓ Managed highly visible, cross-functional projects from inception to implementation in a fast growing environment. Ensured scope, cost, schedule and contractual deliverables.✓ Defined system functional requirements, performed user acceptance testing, trained end-users, monitored performance, managed incident resolution process, and provided operational support.✓ Managed business relationships with clients and subcontractors. Helped establish and maintain communication channels among internal and external teams. ✓ Identified new business opportunities through market research and analysis. ✓ Spearheaded development and architecture of an android application for police department which automated the processing of traffic tickets and exponentially reduced ticket processing time. Project implemented across multiple counties and jurisdictions.

Barceloneta, Pr

✓ Assisted in the process of new product transfer by coordinating activities in the master production schedule, establishing indirect costs, and analyzing data of engineering runs.✓ Completed key tasks to obtain Class A Certification (recognition awarded to manufacturing companies).

Vega Baja, Pr

✓ Performed time-study methods to improved and balance the work flow and daily activities of Administrative Assistants by identifying and eliminating non-value added tasks, simplifying processes, and centralizing repetitive tasks.✓ Achieved employees’ positive participation in the project through the use of changed management techniques.✓ Applied lean methodologies, such as 5S, to improve the workspace and optimize productivity.

Master Of Engineering - Meng, Engineering Management

Bachelor Of Science (Bs), Industrial Engineering, 3.70/4.00

Activities and Societies: Alpha Pi Mu - President (August 2007 - December 2007) Golden Key International Honour Society – Member