Kathryn Crouch Email & Phone Number

Alexandria, VA, US

Alexandria, Virginia, United States

Alexandria, Virginia, United States

* Organized restaurant weekly financial reports in coordination with corporate offices and restaurant management* Oversaw daily sales reporting and record keeping in accordance with corporate policy* Redesigned office organizational and bookkeeping system for increased company and sales efficiency

Greater New York City Area

* Utilized order management systems to process and manage online orders* Provided excellent customer service via phone, email, and web chat to facilitate the smoothest possible customer experience and cultivate positive and inviting culture* Employed exemplary judgement to review suspect order activity and protect against and manage fraud

New York, New York, United States

* Managed staff and oversaw training, hiring, inventory, ordering, and budget for lauded restaurant/bar* Served as liaison between restaurant and staff and corporate managers and owners* Oversaw bar program and recipes, including craft beer focus and fine cocktails

Washington D.C. Metro Area

• Created and implemented company social media marketing strategy* Managed client outreach efforts, including seasonal mailings and digital connections* Researched, hired, and liaised with vendors, ensuring cost.
• Conceptualized, established, and maintained company’s record system for home remodels
• Oversaw work timeline and coordinated with company owners to keep projects on schedule

Alexandria, VA

Washington D.C. Metro Area

• Transformed events such as public restaurant/bar crawls and social meet-ups into sales-generating venues and converted event organizers into distribution channels through social media
• Coordinated with local media to promote events and increase company visibility
• Generated and managed content for company blogs and regional social media promotional accounts that generates 90% of company’s revenue
• Broke company record for sales and community following in Alexandria… Show more
• Broke company record for sales and community following in Alexandria area
• Planned and executed food-based community events for Alexandria locals Show less

Alexandria, VA

• Developed and piloted marketing strategy for new restaurant chain to develop community awareness and generate sales, including teaching execution and strategies to staff and management
• Maintained customer satisfaction and overall guest experience
• Managed front of house including detailed inventory, reservations, and employee training and schedules

Washington D.C. Metro Area

• Created press releases and briefings for Senators and Representatives before affiliate media interviews
• Implemented House, Senate, and citizen outreach campaigns in person and via media and cold calls

Washington D.C. Metro Area

• Reviewed and analyzed legal and media documents for potential copyright infringement
• Worked as part of a team to create and implement document review system and spreadsheets

Norfolk, Virginia Area

• Created and managed organization’s annual budgets through close work with University staff members
• Researched and wrote newspaper articles, as well as all social media content for the publication
• Redesigned and modernized internship and marketing programs for the digital age

Newport News, VA

• Raised over $50,000 for 2013 Senior Class Gift, reaching over 500 senior class donors and breaking all previous student-fundraising records at the University
• Established and funded first University Faculty Support Fund to reward community-oriented professors
• Lobbied for student interests through close contact with University President and administrators
• Created and oversaw University Homecoming events schedule for over 6,000 people

Newport News, VA

• Overhauled, upgraded, and presented annual WCNU Radio yearly budget and revenue goals
• Managed radio station membership, hired executive level staff, and trained DJs and executives
• Organized station events and programs for over 500 attendees to generate revenue

Norfolk, Virginia Area

Alexandria, VA

Norfolk, Virginia Area

• Systematized and oversaw paid canvass employee selection, hiring, assignments, records, and payroll
• Coached employees and volunteers on political campaign processes and procedures

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: Class Council, President, Class of 2013 Captain's Log, Managing Editor WCNU Radio, Station Manager/President.

High School Diploma