Kristen Biba Email & Phone Number

California, United States

Marshal digital and physical releases for the Ghostlight (Broadway) and Arts Music (Children's) artist rosters.

Orinda, California, United States

Architect of Adventure

New York, New York, United States

New York, New York

Developed and led a team of Project and Program Managers responsible for enabling new licensed music products and features across the Meta family of Apps (IG, Facebook, etc) through scaled human review focused on algorithm validation, content management, new market insights, and creating training data for machine learning models.Manage key programs independently from initiation through completion.Set expectations with all stakeholders and drive communication throughout the process, outlining key deadlines, and interdependencies, clarifying business requirements, managing the team and cross-functional expectations.

Cupertino, Ca

Managed a diverse team of specialists responsible for English, Spanish, Portuguese, and German language content on Apple Music and the iTunes Music Store across all platforms. Created and led internal music training & discussions, expanding the team knowledge base and ability to cross-support different genres, tools, and content types including albums, songs, music videos, ringtones, and artist pages. Utilized Tableau, SQL, and Excel Pivot Tables to analyze curation, sales, and search data to ensure that content was displaying correctly, remove misleading or infringing material, and make data-driven decisions about process enhancements. Worked with local and international business teams to support territory specific and global campaigns. Worked cross-functionally with engineering and business teams to create enhancement roadmaps that supported an excellent customer experience, and business priorities.

Cupertino, Ca

Managed relationships with US, Canada, and Mexico based music partners including Universal Music Group, Sony, and Warner. Worked with local and international teams to manage the ingestion and display of featured content for North American and global campaigns. Managed and tracked hundreds of pieces of priority content from delivery to launch each week. Analyzed partner deliveries and curation data to provide partners with content ingestion insight and recommend supply chain enhancements. Reviewed new partner applications and provided training to new record label, aggregators, and encoding house partners. Oversaw day-to-day operations support for record labels, aggregators, encoding houses, and artists. Created and led trainings for all music operations support advisors. Supported multiple content types: albums, songs, ringtones, and videos. Continued to drive and prioritize enhancements, facilitate user acceptance testing, and launch activities for partnering facing tools.

Cupertino, Ca

Built strong partnerships with European record labels, aggregators, and encoding houses including Universal International, Sony, Warner, Zebralution, and Believe. Worked with international teams to manage the ingestion and display of featured content for extensive priority campaigns such as The Voice, and The Brit Awards. Tracked hundreds of pieces of priority content from delivery to launch each week. Moved day-to-day operations support into a scalable model by working cross-functionally with customer support executives and engineers to develop an internal CRM tool, education modules, guides, and content management tools that can support a fluctuating partner facing support team. Supported multiple content types: albums, songs, ringtones, and videos. Continued to drive and prioritize enhancements, facilitate user acceptance testing, and launch activities for external partnering facing tools.

Built strong relationships with independent record labels, aggregators, and encoding house partners (WW ex-JP) including Black Heart Records, Robbins Entertainment, TuneCore, CD Baby, and FUGA. Drove content acquisition with new and existing music partners. Created and led instruction on XML specifications, style guides, and the delivery and content management tools for external partners increasing the quality levels of content delivered to iTunes. This also decreased that amount of review time needed once the music was delivered to iTunes. Supported multiple content types: albums, songs, ringtones, music videos, concert films, movies, and TV shows. Drove and prioritized enhancements, built product roadmaps, facilitated user acceptance testing, and launch activities for partnering facing tools and catalog reports.

Anaheim, Ca

While in college I spent time making smiles at Disneyland.

California & New York

Active in guerilla marketing tactics for local and large artists, including Blink 182, The Mad Caddies, The Matches, & Locale AM.

Irvine, Ca

Sharing my love of music hosting a weekly 2hr radio show focused on the San Francisco Bay Area's local music scene.

B. Mus.

Cognitive Sciences