Leading the educational offerings for TALON's employees and customers, including: • Defining world-class employee development solutions for upskilling and career growth• Providing robust, inhouse solutions for sales and partner programs• Developing training for product solutions, ensuring up-to-date and relevant materials• Planning and executing customer training events and webinars to drive end-user product adoption

Partnering with global clients to define governance frameworks, streamline processes, and develop content and technology models for strategic learning initiatives, ensuring alignment with organizational goals and industry standards.

• Steered global strategy by implementing effective digital learning aligned with business needs and impact• Leveraged key data and analytics to collaborate with HR and business leaders, ensuring quality and continuous improvement that led to organizational change• Championed innovative learning practices & advancements in social & digital learning, increasing engagement by 30% across the organization• Aligned learning content globally, creating a unified vision, values & principles that improved cross-functional collaboration by 25%• Defined KPIs and evaluated learning curriculums, achieving 93% learner satisfaction and reducing training costs by 15% while maintaining business impact.

• Architected staffing strategy for Tesla GigaFactory in Germany, constructing scalable, high-performing department from inception.• Achieved contract goals by assembling a Learning & Development team of 40+ members within 6 months.• Managed capability requirements and delivered technical training to 2,000+ employees, achieving 98% completion rate.• Reduced training costs by 20% through effective vendor management across 10 providers.• Developed hybrid Center of Excellence (COE) and academy model, increasing training efficiency by 30% and boosting employee satisfaction by 25%.

• Contracted to modernize employee learning experience by transitioning from traditional methods to a holistic, workflow-driven program landscape.• Directed a 5-year strategic plan and technology roadmap across 10 cross-functional workstreams, adopting agile learning methodologies that reduced development time by 42% and increased learner engagement by 35%.• Streamlined processes and systems, reducing costs by $1.2M annually and improving user satisfaction from 70% to 90%.

Partnering with global clients to define governance frameworks, streamline processes, and develop content and technology models for strategic learning initiatives, ensuring alignment with organizational goals and industry standards.

• Directed the transformation of a commercial safety training service into a modern digital workforce development model.• Spearheaded the global expansion of an online workforce development solution, providing equitable access to training for underserved workers.• Achieved a 44% increase in engagement by reaching 15,000 previously underserved workers within the first year.• Enhanced customer and employee experiences by standardizing product management and software development, resulting in a 30% reduction in time-to-market and an increase in user satisfaction from 70% to 89%.• Established a mobile learning strategy that led to a 60% rise in mobile course completions.• Eliminated 100% of paper materials, saving $250,000 annually and reducing environmental impact.

• Spearheaded the implementation of an enterprise Knowledge Management solution at CSAA, serving as the inaugural program under the corporate transformation initiative.• Developed and executed a technology and metrics strategy to enhance service delivery and address departmental needs across the organization.• Designed a multi-application process for eight learning verticals, improving operational efficiency.• Increased compliance completion rates from 68% to 96% through effective management of the Learning Operations team.• Established and led cross-functional teams of over 40 members in a content assessment initiative, streamlining and enriching HR learning experiences and improving employee satisfaction by 50%.• Collaboratively structured governance & communication strategy, increasing cross-departmental alignment by 40%• Defined Measurement, Evaluation, Assessment, & Learning metrics, improving ROI tracking by 65% for enterprise knowledge management.

• OutStart - Founder: 1999-2009 • Sr Solutions Consulting and Sales Enablement Manager: Collaborated with sales executives and prospective clients to understand business requirements, promote sale of company products, and provide sales support. Contributor of over $50M of new customers primary in global Fortune 1000 and Government projects. CSAT score from 56% to 98% with post-sale surveys. • Head of Product Management – Learning Technology: Increased brand recognition globally, presenting at 20+ conferences as product evangelist and industry expert. Executed product strategy based on market trends and customer demands, resulting in 30% revenue growth. • Consulting Services Lead: Strategized & implemented LCMS/LMS software for customers, providing training and best practices, improving training efficiency by 40%. Developed utilization metrics, enhancing scalability and reducing budget overruns by 25%. • Learning Development Manager: Managed 25 individuals and 5 development teams across complex simultaneous projects. Acted as primary liaison between customer and product teams during software release cycle. Defined strategies and guidelines to standardize development outcomes that led to 50% cost/time reduction on workflows.