Kyle Blomquist

Kyle Blomquist Email and Phone Number

Sr. Technology Analyst with Southwest Airlines @ Southwest Airlines
Kyle Blomquist's Location
Greater Phoenix Area, United States, United States
Kyle Blomquist's Contact Details

Kyle Blomquist work email

Kyle Blomquist personal email

n/a
About Kyle Blomquist

Highly motivated leader with multiple years’ experience configuring Salesforce* and many cross-platform integrations. Skilled problem solver with expertise in project organization, documentation, and communication. A creator of success with an engaging and contagious positive attitude, even under pressure.*Financial Services Cloud, Sales Cloud, Service Cloud, Experience Cloud (Communities), & Marketing Cloud

Kyle Blomquist's Current Company Details
Southwest Airlines

Southwest Airlines

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Sr. Technology Analyst with Southwest Airlines
Kyle Blomquist Work Experience Details
  • Southwest Airlines
    Sr. Technology Analyst | Salesforce Center Of Excellence
    Southwest Airlines Sep 2023 - Present
    Dallas, Tx, Us
  • Metromile
    Staff Business Engineer
    Metromile Nov 2020 - Sep 2023
    San Francisco, Ca, Us
    • Lead Salesforce Administrator and Development team• Built and manage agency portal, where ~1,000 external agents manage their insurance customers and prospects• Oversee and improve upon Salesforce and integrations with chatbot, phone, document e-signing system, and home-built policy administration system• Collaborate with product managers and engineers to identify opportunities for improvement, and map out the best path to get there
  • Metromile
    Senior Salesforce Administrator
    Metromile Jun 2019 - Nov 2020
    San Francisco, Ca, Us
    • Responsible for Salesforce architecture, design, development, analysis, administration, and optimization for users spanning many departments• Past projects resulted in >1% sales conversion increase, 8% decrease in customer service case handling time, and a 30% decrease in underwriting case handling time• Sole administrator for Vonage Call Center and Vonage Business Communications phone systems• Vet and negotiate with current and potential future vendors to ensure the best possible return on investment for the company
  • Metromile
    Salesforce Administrator
    Metromile Aug 2017 - Jun 2019
    San Francisco, Ca, Us
    • Increased adjuster productivity by up to 13% through automation of letters, emails, macros, and more• Responsible for Salesforce optimization, maintenance, and integration – both with internal and external tools• Perform ad-hoc analytics and deliver to multiple levels of the organization
  • State Farm
    Complex Claims Specialist - Property
    State Farm Jan 2016 - Aug 2017
    Bloomington, Illinois, Us
    • Developed and managed a software tool to track and promote individual work productivity for entire department of claims specialists• Was quickly promoted to Tier-2 specialist after 6 months in initial Tier-1 role• Specialized in investigating complex auto claims• Developed negotiation skills and decision-making skills• Maintained an average work productivity level of 110%, against a department goal of 90%• Maintained quality, accuracy and professionalism in a fast-paced environment
  • The Container Store
    Sales Associate, Elfa Designer
    The Container Store Aug 2015 - Aug 2017
    Coppell, Texas, Us
    • Design and draft elfa custom closets according to customers needs• Build relationships with customers in order to help find a complete organizing solution• Promote and sell home storage & organization solutions• Worked with visual marketing department to maintain and improve store appearance and layout
  • Yelp
    Account Executive - Small Businesses
    Yelp Sep 2015 - Jan 2016
    San Francisco, Ca, Us
    • Managed own leads: utilize online and offline sources to cultivate new leads and develop/maintain pipeline• Learned front-end management of Salesforce• Made a high volume of daily outbound sales calls to business owners across all verticals• Drove the full sales cycle to attain new business: made introductory calls, assessed business goals through qualifying, worked with business owners in Yelp’s platform and advertising packages, and closed deals• Achieved and consistently exceeded monthly sales goals
  • Au-Pair
    Au-Pair
    Au-Pair Aug 2014 - Jul 2015
    Added an exciting new chapter of learning and growth to my life caring for two boys in Germany - ages 8 and 11 - while attending classes at the college Hochschule Ludwigsburg• Utilized the opportunity while in a foreign country, speaking a foreign language, and working with others’ children to increase many non-measurable life skills. Among these are adaptability, fast and responsible decision-making, time management, and the ability to deal with situations where communication is challenged through language and diversity.
  • Specialized Bicycle Components
    Customer Service Representative
    Specialized Bicycle Components Feb 2013 - Aug 2014
    Us
    Learned to effectively approach and interact with customers across the world in a variety of situations, ranging from blissfully pleasant to utterly disgruntled via telephone, email, Twitter, and Facebook in such a way that leaves every customer surprised and smiling• Introduced many new ideas, procedures, and organizational systems in the office to create the friendliest and most efficient work environment possible• Selected as sole representative for the Salt Lake City facility to attend training and gain certification in the Body Geometry Fit procedure in Morgan Hill, CA
  • Whole Foods Market
    Customer Service Manager
    Whole Foods Market Mar 2011 - Mar 2013
    Austin, Tx, Us
    Gained invaluable communication and managerial skills through extensive training and a broad variety of experiences overseeing a customer service team of 15-25 full and part-time employees.• Managed shift schedules, training, supplies, finances interactions, and advancements• Earned “Most Outstanding Customer Service – Utah” award in 2011 and 2012• Worked closely with customers, handled complaints and dissatisfied customers
  • Primary Childrens' Medical Center
    Kids' Crew Volunteer
    Primary Childrens' Medical Center Oct 2011 - Dec 2012
    Visited with inpatient children and their families and got to know them, their story, and how I could best brighten their day and make them smile• Worked with music, arts and crafts, and other tasks in one-on-one as well as group settings
  • German-Speaking Mission Europe
    Community Service Volunteer
    German-Speaking Mission Europe Feb 2009 - Mar 2011
    Devoted more than two years to volunteer work in Germany, Switzerland, and Austria (primarily in Germany)• Duties included: teaching English to children and adults, packing and moving houses, gardening & landscaping, interior painting, babysitting, and more• Worked 8-10 hours a day, 6 days a week without pay• Gained many leadership experiences, including training new volunteers and managing a team of eight volunteers covering most of the Swabian region of Germany• Interacted closely with people on a daily basis from all areas of the world and all walks of life
  • Eclipse Marketing
    Outside Sales Representative
    Eclipse Marketing Apr 2008 - Sep 2008
    Us
    Worked independently with responsibility for marketing, as well as maintaining and acquiring clients in the Rancho Cucamonga region of Southern California• Spent 10+ hours per day on foot contacting potential new clients and visiting current clients• Sold an average of 3.2 accounts per day – second highest in Southern California• Utilized the opportunity to put what I had learned after two years as president of the DECA marketing and business club• Gained extensive additional training and experience in professional sales and marketing

Kyle Blomquist Skills

Sales Customer Service Interpersonal Communication Marketing Retail Leadership Microsoft Office Oracle Photoshop Specialized Body Geometry Fit Certified Technician Sketchup German Microsoft Excel Claim Investigation Claims Resolution Claims Handling Insurance Claims Auto Claims Investigation Accident Investigation Negotiation Contractual Agreements C++ Visual Basic For Applications

Kyle Blomquist Education Details

  • Ira A. Fulton Schools Of Engineering At Arizona State University
    Ira A. Fulton Schools Of Engineering At Arizona State University
    Computer Information Systems & Software Engineering
  • Volkshochschule Ludwigsburg
    Volkshochschule Ludwigsburg
    Professional And Academic German
  • University Of Utah
    University Of Utah
    German
  • Poway High / Lewis-Palmer High School
    Poway High / Lewis-Palmer High School
    High School

Frequently Asked Questions about Kyle Blomquist

What company does Kyle Blomquist work for?

Kyle Blomquist works for Southwest Airlines

What is Kyle Blomquist's role at the current company?

Kyle Blomquist's current role is Sr. Technology Analyst with Southwest Airlines.

What is Kyle Blomquist's email address?

Kyle Blomquist's email address is ky****@****elp.com

What schools did Kyle Blomquist attend?

Kyle Blomquist attended Ira A. Fulton Schools Of Engineering At Arizona State University, Volkshochschule Ludwigsburg, University Of Utah, Poway High / Lewis-Palmer High School.

What are some of Kyle Blomquist's interests?

Kyle Blomquist has interest in Personal Fitness, Cycling Technology, Road Biking, Soccer, Professional, Health, Children, Skiing, Environment, Science And Technology.

What skills is Kyle Blomquist known for?

Kyle Blomquist has skills like Sales, Customer Service, Interpersonal Communication, Marketing, Retail, Leadership, Microsoft Office, Oracle, Photoshop, Specialized Body Geometry Fit Certified Technician, Sketchup, German.

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