Kristen Borsetti Email & Phone Number

Providing personalized student solutions ensuring their unique voice, passion and vision is captured in the college admissions process. Solutions include early high school year profile planning -- including academic, extracurricular and interest guidance - to college list search building, application and essay support. Specialized solutions -- such as resume refinement, video interviews, art/music portfolio development -- are available. Utilization of Generative AI to expand and enhance research techniques for students. Consultation of financial aid solution, including merit aid, with the focus on overall fit for student and family. Experience in US admissions for international and third-culture kid students and placements outside of the US.

Singapore

Cultural intelligence, organizational engagement and effectiveness and change management consulting for various industries and non-profits. Recent projects include organizational design, learning, and engagement efforts; cultural intelligence program integration; character education and service learning design for several non-profits.

Exponential Talent LLC specializes in innovative approaches to engaging today’s diverse workforce that improve corporate performance and increase employee satisfaction.Successfully led and implemented an engagement management process for a several hundred person department in a large higher education organization that improved engagement by 7% in the first year. Improvement planning process with the prioritization of raising employee engagement and up to 15% gains in specific areas of improvement.

San Francisco

Blue Shield of California Foundation supports lasting and equitable solutions to make California the healthiest state and end domestic violence. Acted as Interim Finance and Operations Director and managed Foundation activities. Defined and implemented the organizational structure and processes to support a four-fold growth in annual grant giving ($7mm to $30mm). Reported directly to the Blue Shield Chief Financial Officer.

San Francisco Bay Area

Directed client executive teams and system integrators in CRM strategies and technology solutions across multiple industries. Managed budgeting, forecasting and revenue in excess of $20 million yearly. Hired, led, motivated, and developed over 50 individuals in multiple geographic locations. Recognized as top performing new hire in Professional Services Top 5% producer in the Sales and Services Organizations for multiple years.

San Francisco

Defined and rolled out firm-wide Knowledge Management strategy, including roles and supporting infrastructure; worked closely with Deloitte CIO and Global Service Line/Industry leaders during this effort. Focused on creating a continuous learning cycle to identify and capture implicit and tacit project learnings,and to share valuable insights with the client teams. Results of this effort included increased efficiency and productivity across project teams and reduce redundancy.Designed and implemented CRM solutions to HMOs, a multi-national Swiss food company and other Fortune 500 companies. Directed and developed go-to-market CRM strategy for Deloitte’s Consumer Business vertical. Promoted ahead of company average. Leader of regional Human Resource committee focused on programs for the inclusion and retention of new hires. San Francisco consulting practice leader for the Women's Initiative. Created programs to increase internal networking between women and to provide community support for low-income women entering into the workforce.

Cincinnati, Ohio

Worked closely with P&G's credit risk managers / industry financial leaders to develop and implement the company's first artificial intelligent, credit expert system, which enabled the credit operation's organization to more effectively evaluate and monitor overall client credit risk.

San Ramon, California

Pleasanton, California

Graduate Certificate, College Counseling, Distinction

Bs, Business - Decision Sciences

Activities and Societies: Blue Key, Mortar Board, Honor Roll, IU Jacobs School of Music Scholarship Recipient