Owen Mwansa Email & Phone Number

Lusaka, Lusaka Province, Zm

Lusaka, Lusaka Province, Zambia

Domestic Taxes Division- Data Analysis (Smart invoice and PTT)

Lusaka, Lusaka Province, Zambia

My role revolved around the usage of the following software tools to drive data driven decisions:•SPOT2R and SPOT2D : aided reports from merchandisers and sales representatives. • Rex: Market share/ Trend Analysis, own-product vs competitor analysis •Geotab: Helped with preparing tracking reports using Geotab • Data Cleaning and Transformation: Exhibited proficiency in functions like XLOOKUP, VLOOKUP, IF,SUMIF, and MATCH• Data Analysis: I was exposed to advanced use of PivotTables and Pivot Charts• Automation: Use of basic to advanced M language in Power Query.• Data Import and Export: Handled data from various sources.• Data Visualization: Created dynamic dashboards with Charts, Slicers, and Sparklines.POWER B.I SKILLS• Data Modelling: Created and managed data models using Power Query and DAX.• Data Transformation: Used Power Query Editor for data cleaning.• Report and Dashboard Development: Designed interactive reports and dashboards.• DAX Functions: Wrote complex DAX measures and calculated columns.• Integration: Connected to various data sources and set up data refresh schedules.• Sharing and Collaboration: Publisbed reports and managed data security.• Domain Knowledge: Understood FMCG metrics like sales volume and market share.• Analytical Mind-set: Interpreted data and provide actionable insights.• Communication: Presented findings effectively to stakeholders.• Software Proficiency: Had Experience with SQL• Continuous Learning: Stayed updated with new features and participated in professional development.

Lusaka Province, Zambia

•Testing and Evaluation: Assissting in testing new POS software updates or features before deployment. Provide feedback on the usability and functionality to contribute to system enhancements.•Provide Technical Support: Assisst in troubleshooting and resolving technical issues related to POS systems. This includes addressing hardware malfunctions, Software glitches, Connectivity problems, and other POS related inquiries from store staff.•System Maintenance: Support the maintenance and updates of the POS software and hardware. Assist with system backups, data syncing and up to date information.•Issue Tracking: monitor and document reported issues, resolutions and response times using ticketing systems. Keep detailed records of the support process for future reference. •Quality Assurance: Perform regular checks to verify the accuracy and reliability of the POS system. Identify areas of potential improvement and purpose suggestions to enhance the system's efficiency.•Communication: Maintain open communication channels to address any concerns promptly.•Research and Learning: Stay updated on the latest trends and advancement in technology and industry practices. Share incites and ideas that could benefit the company's overall operations. •Digital Operations:Assist in other Digital products as maybe required.

Lusaka, Lusaka Province, Zambia

Market Research: Helped promote a subsidiary taxi hailing app called UNKA GO under Probase by conducting market research to gather data on industry trends, customer preferences and competitor activities. This could involve analyzing market reports, conducting surveys and studying consumer behavior.Data Analysis: Analyzed data to identify patterns, trends and insights that informedsales and marketing strategies. This included using statistical analysis software, Excel or specialized tools to interpret data and draw actionable conclusions.

Lusaka, Lusaka Province, Zambia

Bachelor Of Science - Bsc, Economics

Activities and Societies: •Copperbelt University Economics Association (CUEA) - President. •Minister of Religious Affairs and Culture.

O Levels

Activities and Societies: •Member of the Debate club Society •Chief Evangelist- Scripture Union •Member- JETS club • Member Anti Aids Club