• Speaker, ICMA Annual Conference, October 2023• Speaker, CML 101st Annual Conference, June 2023• Speaker, ICMA Local Government Reimagined Conference, February 2023• Speaker, ICMA 2022 Annual Conference, September 2022• Speaker, ELGL 2022 Annual Conference, October 2022• Inspiration Tent Presenter, ELGL 2021 Annual Conference, September 2021• Keynote, ELGL 2020 Annual Conference, October 2020• Speaker, Colorado Women Leading Government Reaching the Summit Conference, September 2020• Speaker and facilitator, Michigan Municipal Executives Emerging Managers Workshop, May 2017

• Founded the Brighton Performance and Leadership Academy to educate employees on culture as a catalyst for innovation, the value of the employee cycle, and Lean process improvement.• Manage the City’s $260M budget which services 388 employees across 15 departments including development, community engagement, presentations, and submission of official documents.• Developed the City’s budgeting process with an emphasis on collaboration, transparency, and performance.• Established the City’s performance management program including helping departments to establish metrics and training performance champions for each department on data analysis, data stories, and maintaining tidy data. • Conduct analysis and provide recommendations for special projects including ward redistricting and negotiating the police department bonus program.• Manage the City’s Strategic Plan including developing methods for measuring and reporting execution and overhauling the Annual Report process to celebrate successes. • Served on multiple interdepartmental teams including the Employee Experience Team, Sustainability Team, and Compensation Task Force.• Developed and implemented the City’s first grants process, including citywide training and resources for identifying grants, assistance in writing grants, and post-award management.• Facilitated department strategic planning and work plan development as well as strategic planning for community groups including Platte Valley Medical Center, the Economic Development Board, and the Greater Brighton Chamber of Commerce.

• Navigated the Finance team through a significant transition.• Identified department gaps and needs, and connected them with employee goals to enhance redundancy.• Conducted process mapping and worked with teams to build standard operating procedures to setup them and the next director for success.• Worked to rebuild trust within the department and throughout the organization and to mitigate employee disengagement and turnover

• Manage the City’s $138M budget which services 353 employees across 13 departments.• Reinvented the City’s budgeting process with an emphasis on collaboration, transparency, education, and customer service. This includes developing policies to formalize the process, creating tools for departments to better understand their budget and spending trends, standardizing ways to communicate needs, implementing the City’s first budget reviews, and conducting a comprehensive review of the five-year capital improvement plan.• Acted swiftly to overhaul the 2020 Budget to meet the sharp declines in revenues anticipated due to COVID-19 and moved the entire budget development and management process virtual.• Developed the City’s first performance management program including helping departments to establish metrics and training performance champions for each department on data analysis, data stories, and maintaining tidy data. • Successful management of the City’s $4.2M passthrough of CARES Funding, including development and management of five residential and business assistance grant programs, and all documentation and administration for reporting to Adams County. • Managed the City’s Strategic Plan including developing methods for measuring and reporting execution and overhauling the Annual Report process to celebrate successes. • Introduced the concept of standard operating procedures to the organization and assisted departments in initial documentation of processes and institutional knowledge.• Developed and implemented the City’s first grants process, including citywide training and resources for identifying grants, assistance in writing grants, and post-award management.• Prepared asset models, 10-year financial models for all funds, and division projections to keep the City Manager appraised of the current and long-term financial position of the City.

Serve as the Emerging Manager representative for [Insert Region]; role includes organization of networking and professional development opportunities. The Committee’s charge is to ensuring Colorado is the best state in the country for developing talent and leadership in the city/county management profession.

• Served on the City's Comprehensive Planning Team including conducting public outreach, reviewing plan recommendations, and participating in strategic planning.• Coordinated and managed City Council's annual trip to D.C. to lobby key Federal policy concerns. This included researching and creating policy briefings for Council and working with the City’s lobbyists to develop an effective schedule of meetings with the City’s Congressional Delegation and appropriate agencies.• Tracked, researched, and prepared recommend positions for Council to take on State legislative issues.• Successfully prepared and submitted the City’s Water Smart Grant application for which the City received $1.5M for AMI implementation, meter replacement, and other water conservation activities.• Prepared recommendations for and monitored department budgets including Finance, City Development, Management Services, and Economic Development.• Assisted in the creation and presentation of the annual budget recommendation to City Council.• Led a joint Budget and Finance team in overhauling the City's grants application and management process.• Overhauled the City’s fleet model to improve accuracy and usability, and designed a new extended life vehicle program to maximize usable life of the City’s fleet assets.• Managed the City’s facility model, and created new lifecycle models to anticipate ongoing equipment expenses• Prepared the expenditures and strategic planning reports including the City’s Monthly Financial Report, Annual Report, and Work Plan.• Conducted research and provided recommendations on special projects including bike share, innovation funds, and performance metrics.

• Entrusted as customer service champion tasked with designing and managing the City’s “Disney Way” customer-centric culture program. This included leading the Citywide training initiative, facilitating the creation of customer service values, and conducting follow-up with departments to reinforce the new employee culture.• Led development of the Royal Oak Next Plan which evaluated and made recommendations for improving the employee experience from recruitment to exit of the organization. • Identified, reviewed, and developed successful applications for grants to facilitate city and community programs; and managed financial and reporting compliance of awarded grants.• Engaged and leveraged outside agencies and neighboring communities as project stakeholders to expand the reach of grant opportunities.• Managed development of the City’s first Hazard Mitigation Plan through a FEMA grant.• Led the Royal Oak “Smart Park” crowdfunding campaign, raising $103,000 for the creation of a downtown pocket park. At the time, this was the most successful municipal crowdfunding campaign in the country• Served on the Southeast Michigan Municipal Street Lighting Consortium, helping to organize a successful case before the Michigan Public Service Commission that overturned 20 percent LED rate increases by DTE Energy. Specific work included research, agreement review, and co-building the initial rate model. • Worked with City boards and commissions to build organizational capacity for fundraising and grants including creating education materials, hosting grant workshops, and implementing pre-application and quarterly management meetings.• Developed and managed multiple inter-departmental employee teams including the Facilities Improvement Team, Customer-Centric Culture Team, Green Team, and Royal Oak Next Team.• Managed special projects including the development of the Royal Oak Commission for the Arts’ first strategic plan and the ROOTS Foundation 501(c)3 designation.

• Research and prepare policy and administrative recommendations for the City Manager, City Commission, and other departments• Provided the initial concept for the Royal Oak Smart Park—a green connected park that makes smart use of a small space—and am an active participant in its ongoing design and execution• Provide the highest level of customer service and information to the citizens of Royal Oak through management of the City Manager’s line and email inquiries• Communicated with artists, and organized display of art pieces as part of the 2014-2015 Royal Oak Art Explored Project• Actively participated in Royal Oak’s strategic planning process for 2015, helping to secure City Commission goals for creating a sustainability plan, updating the Emergency Preparedness Plan, and conducting customer service training

• Serve as the first line of communication with guests• Successfully identify and respond to the special needs of guests • Entrusted with executing confidential monetary transactions• Responsible for training new employees to create and update reservations, and provide optimum customer service

• Created and organized over one hundred lessons for students on water quality, recycling, and litter prevention• Successfully completed applications resulting in national awards and grants for the City of Rock Hill’s Clean and Green Board• Developed and executed the annual York County Green Business Conference• Effectively coordinated the 1,000 Rain Gardens for York County Initiative and the Storm Drain Marking Initiative• Active participant of the Rock Hill Green Team and Rock Hill Clean and Green Board

• Successfully managed the 35th Annual Winthrop University Model United Nations Conference with record attendance• Developed, updated, and organized a new website layout for the Winthrop University Model United Nations Program• Trained and motivated the 2010-2011 Winthrop University Collegiate Model United Nations team that won ten awards in regional conferences • Designed multiple lessons to help delegates refine their debate, research, and analysis skills• Created the first institutional memory book for future Secretariat to use as their basis in preparing for conferences