As a dedicated Renewals Specialist with a background in Systems Engineering, I bring a blend of technical expertise and sales aptitude to the intersection of technology and commerce. Over the past years, I have excelled in navigating complex contractual negotiations, consistently meeting and exceeding renewal targets, while ensuring a high level of client satisfaction.My passion for digital commerce is evident in my proficiency in optimizing processes, enhancing user experiences, and strategically identifying opportunities throughout the contract lifecycle. Leveraging a certification as a Professional Scrum Master, I have honed my skills in agile methodologies, contributing to the efficiency and growth of my team.During my time as a Representative, I have also fostered strong client relationships, effectively negotiating contracts, and contributing to the continuous growth of our client base. My commitment to professional development is reflected in certifications such as CMX and CAC, underscoring my dedication to staying at the forefront of industry needs.With a solid foundation in technology, data, and project management gained during my time at FCA and VTEX, I am always eager to bring my unique skillset and enthusiasm for innovation to each new challenge I face.