Intensive full-time software development bootcamp focusing on Python/Django developmentfundamentals and problem solving. The final three months of the program being executed in asimulated company environment with SCRUM methodology.• Daily hands on application of OOP fundamentals through group and individual projects• Created single page applications in JavaScript in the Angular framework as well as HTML,• CSS, Bootstrap, and Materialize• Worked with jQuery for JavaScript libraries• Utilized Grunt to automate bundling of modules, JavaScript linting, and compiling Sass• Project management/tracking with Trello and GitHub Issue Tracking• Solution Design: white-boarding and wireframes• Leveraged Django for creating and editing MVC applications• Deployed applications through Firebase, GitHub and Digital Ocean• Source code/version control with Git/GitHub• Created servers and RESTful API’s with Django REST framework• Retrieved and stored database information in Firebase and SQLite and Postgresql• Practiced TDD with Python’s unit test framework

Provide full support to event managers and promoters utilizing AttendStar for their event's online ticketing. Duties included assisting with event set up, payment method creation, seating charts, software troubleshooting, and general event questions. Assist in maintaining and implementing improvements to a WordPress front end and a PHP/CodeIgniter back end. Maintain SEO and web presence utilizing Google SEO best practices and tools such as SEOProfiler, Google Analytics, and Moz. Perform SEO copy writing and keyword optimization.

-Prepare complex reports for multiple clients pertaining to their individual needs. -Author professional correspondence to customers and vendors. -Design and deliver series of presentations pertaining to obtaining and maintaining new client relationships. -Conduct small-group sessions on Excel spread-sheeting, including formatting. -Communicate industry concepts to clients using layman's terms to facilitate understanding. -Oversee front-office operations and provide impeccable customer service:-Built a clientele supported by 95% satisfaction rate. -Lowered rework/redos rate to less than 3%-Develop, track and report key performance measurements for CSRs: Created a detailed metric system to provide individual, daily feedback on performance. -Implemented a detail on-boarding and 6 week training program to ensure CSRs are comfortable and knowledgeable. -Managed relationships with large clients, including nationwide retail establishments. Grew client base by 15%. -Lead weekly calls with clients to communicate goals, report data, and ease any concerns related to the week's production. -Resolved problems, including escalations from individual CSRs, promptly and accurately. Client satisfaction never fell below 90%.