Kayla Broyles Email & Phone Number

• Maintain and update driver files to meet Department of Transportation (DOT) regulations
• Input and analyze driver orientation survey data from 500 drivers to find trends and inefficiencies to provide solutions
• Manage and review roadside inspections, annual reviews, and DOT physicals for all company drivers to assure accuracy

• Assisted the director of the planning committee with the annual Career Knights of Distinction Awards Dinner to improve event success
• Applied project management tools (Work Breakdown Structure, Gantt Chart, Failure Mode and Effects Analysis) to monitor the project trajectory and ensure timely completion
• Utilized CRM technology to manage employer development efforts related to Career Knights of Distinction program to strengthen employer relationships

• Coordinated staffing logistics for group interviews of over 300 candidates to promote hiring effectiveness
• Compiled and analyzed extensive data to be used at the National Resource Center for First Year Experience’s conference
• Maintained a $3,000 budget and reimbursements for 79 Peer Instructors to ensure efficient resource allocation
• Awards: Rutgers University Chancellor’s Award for Student Staff Excellence (2016), UCS Ms. Career Knight Award (2018)

• Utilized up-selling successfully to increase the company’s revenue through an average of $250 in upgrade sales per shift
• Facilitated over 250 transactions per shift in an efficient manner while proactively assisting customers
• Ensured constant customer satisfaction during the busy holiday seasons

Master'S Degree, Supply Chain Analytics

Bachelor'S Degree, Logistics, Materials, And Supply Chain Management

Activities and Societies: Beta Gamma Sigma, GlobeMed, Alpha Gamma Delta