Sandra Melcher Email & Phone Number

Houston, TX

Responsible for managing and promoting the proper functioning of the Learning Management System (LMS) on a global scale in support of Corporate Learning Initiatives and Business Plan. Also develop MS Power Platform solutions to support continual process improvements.

Houston, Texas Area

• Successfully implemented Cornerstone OnDemand's Learning Management System (LMS) and developed eLearning courses in Articulate to facilitate knowledge transfer of LMS System Administrators. I also served as an IT.
• Coordinated and scribed weekly project status meetings and user working sessions.
• Conducted stakeholder interviews to gather and document learning-related business needs.
• Wrote the Request for Proposal (RFP) and facilitated LMS vendor demos.
• Produced scorecard metrics based on business user’s assessment of LMS demos (ie, vendor’s ability to demonstrate how their system met the business requirements).
• Created/maintained implementation project documentation and served as the Lead Analyst from vendor selection through LMS Go-Live.

• Lead Business Analyst on project to replace in-house developed applications with Automatic Data Processing’s (ADP vendor) Enterprise Human Resources application. Also supported the Administrative Applications.
• Assisted client in upgrade from ADP’s PCPW and Employease applications to ADP’s Enterprise HR/Payroll, HWSE and eTime systems.
• Analyzed legacy Time & Attendance application, conducted data mapping and master data conversion of Master data to eTime.
• Coordinated System and User Acceptance Testing for HR/Payroll and eTime, including development of test plans, test scripts, and data validation.
• Categorized and Organized over 40 thousand documents stored on multiple share drives and created streamlined documentation.

• Participated as a Testing Team Lead in a massive VSAM to DB2 conversion effort involving over 2000 programs and several different file structures/formats. Created test scripts and utilized tools such XPF-Cobol.
• Performed metrics tracking and reporting of key processes for the 1.5 year conversion/upgrade effort.
• Developed the FIT Knowledgebase SharePoint site. Interviewed IT professionals (Developers, SME’s, Project Managers), combed through massive amounts of folders/documents to convert, classify, categorize & organize key.
• Functioned as a change-agent in the development and employment of standards, procedures and metrics.
• Developed SOW’s and Project Requirements based on Client requests and interviews.
• Facilitated monthly customer prioritization meetings for 12 business units to rank work efforts, report status, and respond to questions/issues.

• Lead application developer responsible for QA testing of the vendor-supplied InfoPoint ACH/Risk Cobol/CICS application (500+ programs). Based on user interviews, code reviews and extensive research of user-supplied.
• Re-created snapshots of the production MVS.environment into the test environments to simulate end-of-day, daily, weekly, monthly and annual processing cycles.
• Provided on-call technical support for ACH system enhancements consisting of the ACH Infopoint system upgrade and ACH Risk in-house development project. Established standardized documentation and testing procedures as.

• Participated in the conversion effort of Great American Insurance Company from a Non-CMM installation to CMM-3 certification. Estimated and managed claims related IT projects requiring less than 500 effort hours..
• Participated as a board member in the Software Engineering Process Group (SEPG) and represented the engagement as an interviewee during the external evaluation interviews. Recognized by client for preparation.

Various IT assignments from 1983-1998 with Exxon, Enron, Pennzoil, Valic, Keane.

• Participated in a large-scale effort to enhance, implement and support Insci's Payroll/Personnel system. Also project manager of the online Error Correction Vsam System.