Karina Buenano Email & Phone Number

Fort Lauderdale, FL, US

Atlanta, Georgia, United States

• Supported the Value Base Operation while working in conjunction with the accounts team to manage patient care.
• Increased client hospital systems commercial revenue by increasing referrals and stopping outward migration to competitor’s facilities/providers.
• Facilitated scheduling/coordinating appointments by assisting patient with finding appropriate physician care provider.

Margate, Florida, United States

Revenue Recycle Management. Direct provider support.

Weston, Florida, United States

• Office Coordinator, Neurosurgery and Spine Center Division
• Answer and triage calls using Symposium
• Creating communication via Epic for physician, nurses, other staff messages, medication request..etc.
• Schedule and reschedule of appointments and scrub physician schedule for accuracy
• Authorization for Outside Request and Diagnostic Procedure
• Review and complete patient care forms/medical records.

Greenwich, Connecticut, United States

• Responsible for a wide range of administrative and executive support.
• Office inventorying control, staff supervision and tasking delegation.
• Created Covid-19 compliance reports for Covid-19 for the executive board.
• Accountable to complete a quarterly compliance report of fire drills, lighting, furniture, hardware and software equipment.
• Ensured organizational effectiveness, efficiency and safety.
• Direct supervision of the administrative assistant, clinical staff schedule, workflow and employee performance.

United States

Performing professional quality massage within scope of practice and licensing (as applicable) and in alignment with policies and protocols, utilizing approved modalities, in accordance with applicable law in your franchised location, designing specific sessions based on member’s/guest’s individual needs, and upholding the Massage Envy brand's core values.

Westport, CT

Providing prospective students with program information in hopes of attracting them to the become a License Massage Therapist. Applying customer service roles by providing information and direction, as well as promptly answering all questions in order to ensure student satisfaction. Presenting academic programs and answering any inquiries about enrollment.

Specialized in serving the growing senior market, offering solid knowledge of insurance policies and/or claim and top quality customer service.Provided information to agents, and helping them resolve issues in the areas of policy change, licensing, commissions, claims, and new business.Contacted the necessary departments if additional information is.

Prepared Tax Returns Certified Tax Preparer Level 3

Processed and reviewed Consumer Loans for completeness and accuracy by analyzing credit documents like mortgage applications, credit history, income documents, title documents and appraisals. Assisted customers with their requisites for the completion of mortgage requirements and provided assistance to Spanish speaking clients.Worked closely with.

Preparing 2008 Tax Returns Certified Tax Preparer Level 1 and 2

Responsible to represent the company as the liaison between the client and the carrier in the resolution of the health care policies related issues.Responsible to provide and maintain the highest level of service. Proficiently developing excellent relationships with clients, sales agents and health care consultants.Maintained quality control/satisfaction.

Apply familiar knowledge of property insurance and closing guidelines.Processed mortgage contract documents while maintaining 100% accuracy in clients files.Assisted branch manager with their mortgage closings process as well as customers with their requisites for the completion of mortgage requirements. Provided assistance to Spanish speaking clientsMeet.

Processing all types of health claims Knowledgeable of ICD-9 and CPT codesAll aspects of claims payable, deductible and refundable.

Associate'S Degree Business Administration, International Business

Massage Therapy/Therapeutic Massage

Activities and Societies: Bodywork modalities: Classic Western massage, cross-tissue massage, trigger-point massage, energy balancing.

Diploma, Tourism And Travel Services Management

Activities and Societies: Travel and Airline clubCertified as a Travel Agent.

Diploma, General Studies