Kees Buijs Email & Phone Number

Arnhem, Ge, Nl

Utrecht, Nederland

As a process manager I am ultimately responsible for standardising and continuously improving all processes for all HartingBank branches within the service, planning & maintenance domain. With the team of process managers and process specialists, we are continuously looking for a smarter, faster, easier and more customer-oriented process. In addition, I participate in various transition projects to coordinate and improve the processes within the various business units of Medux. A process manager;- Leads the national Process Improvement Meetings (PIM's),- Is involved in all changes and innovations that have an impact on the primary business processes and the internal chains,- Ensures the translation to a correct IT solution in the systems and, together with business unit management, implements the ultimate operational tasks,- Initiates, encourages and directs improvement processes/projects based on periodic consultationwith senior management and process owners. Provides support for this resources such as process flows, which provide insight into the impact and necessity of the changes to make,- Determines the impact on process and organization, creates solution directions and associated scenarios, determines support and feasibility of scenarios and advises the line which process to follow (Business Case or RFC),- Assess and ensures (replenishment) of BC or RFC,- Analyses problems, bottlenecks and policy issues regarding the primary operational processes of the Business Unit, proposes and resolves improvements,- Creates process descriptions according to BPMN notation,- Is the link between the Business Unit (operation), Functional Application Management and Software Development (ICT) with regard to the content of the processes and systems.

Goor, Overijssel, Netherlands

Arnhem

Medux is the overarching name of a group of companies that makes a positive contribution to the independence, care and enjoyment of people with a disability.HartingBank is the intramural brand of Medux and provides delivery and management of a wide range of rehabilitation and care tools in healthcare institutions, both budget and above budget. The innovative products and services of HartingBank are distributed through a nationwide network of branches, (home care) stores and via the internet. They focus on consumers and healthcare professionals, but also on important care partners such as municipalities, health insurers, healthcare institutions, healthcare offices and home care organizations.As branch manager for Arnhem & Goor my primary goal is to make a positive contribution to the independence, freedom and joy of life of people with a (temporary) disability. I realize this thanks to a very competent and professional team where my responsibilities and activities lie with:- Leading the team leaders and technical advisors.- Implementing the company policy, personnel policy and the commercial and operational activities within the department.- Making internal and external management reports.- Thinking along, preparing and initiating policy proposals.- Guiding employees in their professional and personal development.- Control processes within accounts through process checks.- Identifying bottlenecks and solving problems.- Coordinate, direct and monitor the work on the departments.- Improving processes, cost reduction and efficiency within the site.

Arnhem

Leerdam

Dé Vastgoedbeschermer is an experienced specialist in temporary management of vacant property and restructuring projects in real estate. Active in all regions throughout the Netherlands. We belong to the top five of acknowledged vacant property specialist and distinguish ourselves from other competitors by our proactive attitude, our high quality standards, and the fact that we always take an extra step. With our services we protect vacant properties against risks such as impoverishment, vandalism and squatters.As the operations manager I am responsible for the daily management of the company and the short and long term strategy together with the director. I manage all departments and besides that I am the sparring partner for the director. It’s the combination of people- and process management.- Restructuring and professionalizing the entire company (staff, organization, marketing (online and offline) and services.- The creation and implementation of the new corporate identity, online and offline.- Guiding, writing and developing the new website.- Screening all software and analysing processes, developing the optimal process for all stakeholders and sorting and selecting the best software solutions to work more efficient and be agile for the future.- The development of policy documents such as a business-, marketing-, sales- and social media plan.- The development and implementation of cost calculations.- Coaching, supporting and motivating employees and improving the cooperation and atmosphere between departments. Creating tranquility and structure.- Checking the execution of business processes and develop and implement proposals to continuously improve and optimize these processes.- Check daily work of departments, planning, progress and communication.- Providing an active part in tenders or other sales processes within the sales department.- Connect the various disciplines, focusing on the common interests of the organization.

Enschede Area, Netherlands

Twepa's been a family business for 85 years, now managed by the third generation. Twepa is a facility services wholesaler of packaging, boxes, disposables, office supplies, cleaning products and workwear.As commercial manager responsible for the overall sales; shops, sales department, account management and online sales. Support the branch managers by giving advice to optimize sales and service in close coordination with the commercial director.- Restructuring and professionalizing of sales (staff, organization, marketing (online and offline) and the product range of B2B and B2C in all product groups.- The implementation of the new corporate identity.- The development of policy documents such as a business plan, pricing, assortment policy and social media plan.- MT member, thus partly responsible for the policy of the organization and creating support within the organization to achieve its objectives.- Development of marketing concepts and actions to increase brand awareness, and create more cross-selling and increased sales and margins.- Coaching, supporting and motivating employees and enhancing mutual cooperation between departments.- Checking the execution of business processes and develop and implement proposals to continuously improve and optimize these processes.- Providing an active role in tender processes, new business or other sales processes within the branches.- Regularly joining Account Managers with customer visits for additional support to the Account Manager and jointly implementing proposals for improvement and initiatives to increase the partnership and customer satisfaction.- Act as a sounding board for the directors, sparring partner for MT members and coach for all sales employees.- Regularly attend at networking events.

Region East Netherlands

Supports the region - particularly the branch managers - by giving advice on how to optimize services and develop policies and tools to support this, all this in close coordination with the regional manager. Responsible for the operational support of all six branches within the region East of the Netherlands.- Starting up (e.g. Headquarter of FrieslandCampina, Police region East Netherlands) and financial monitoring of large accounts and take over's of cleaning personnel.- Support MT and employees within the region in various areas including sales activities and contract optimization.- Managing, supporting and further professionalizing the back office, training of employees and staff, logistics and housing.- Supporting the branch manager and regional manager in all their (operational, financial or commercial) activities onsite or within the region.- Checking the execution of business processes and develop and implement proposals to continuously improve and optimize these processes.- Contribute actively in tendering processes, new business or other projects within the region and branches.- At request join branch managers for additional support when visiting customers. Jointly implementing proposals for improvement and initiatives to increase the partnership and customer satisfaction.- Regularly attend internal meeting with branch managers to check for improvement possibilities, have an active contribution and supports projects of branches.- Contact person for all operational matters between headquarters / regional / branch offices.- Act as a sounding board for the regional manager, sparring partner for the branch managers and - at the request of branch manager - coach for the project supervisors.- Regularly attend at (network) meetings within the region, build relationships (existing and new) and generate new business / customers.

Enschede Area, Netherlands

Asito cleaning is one of the largest cleaning companies of the Netherlands. The company was founded in 1952 by a former army officer, Mr Joop van Riemsdijk. Asito still is a family business, where the daughter of the founder, Monique van Riemsdijk, is the one and only shareholder. The company that started with six employees has become a national cleaning company with over 10.000 employees and 50 offices.In the past 60 years the cleaning Asito has become part of the ADG services group. An organization with nearly 50.000 employees and annual sales of approximately 1 billion euro’s. ADG services group consists of seven companies: Asito, Timing / Persoonality, TSN, Zorgwerk, AAFM and Iemand.As Branch Manager I was responsible for 175 customers, 250 locations, 235 employees and an annual turnover of many millions.- Translate the annual plan and achieve targets in operations, personnel care, sales and efficiency.- Conducting acquisition, calculations, contract- and relationship management with existing and potential customers.- Managing, supporting and further professionalizing the organization and proactive continuously improve all processes.- Purchase of goods and services and coordinate housing services and maintenance of the office.- Lead procurement of key accounts like Grolsch, FC Twente, the city of Enschede (cleaning and catering with a staffing of 30% of social employment candidates).- Participated in the development of the Performance Ladder for Social Entrepreneurship. This enables organizations to see what efforts a company makes to help people with a disability to get a job so they can reintegrate and participate with society.- First branch manager (also first cleaning company) to achieve the highest step 3 on the Performance Ladder for Social Entrepreneurship, achieved in September 2012.

Netherlands

Capgemini is one of the world's largest provider of consulting, technology outsourcing and local professional services. Capgemini Group has over 180.000 employees working in 40 countries.As a consultant I fulfilled several roles in different projects, e.g.; Troubleshooter, Project Manager, Incident Manager, Team Leader, Functional Designer and Manager IT Operations Management Center. Some of the companies I had the chance to work for were Dutchtone (now T-Mobile), Telfort, IND, Nuon, Brinks, Bewotec (Gmbh) and Essent.

Black Belt For Services, Lean Six Sigma

Bachelor, Facility Management

Education record