Krystal Vanburen, M.S. Email and Phone Number
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π Passionate about Personal & Professional Growth Through Learning, Development, and Inclusion πI am a dedicated Human Resources professional, committed to fostering inclusive company cultures and driving organizational success through robust Learning and Development (L&D) programs, comprehensive Diversity, Equity, and Inclusion (DEI) initiatives, and dedicated employee recognition programs. With a proven track record in leveraging strategic HR practices, I specialize in creating environments where everyone is empowered and performs their best.π Key Skills & Expertise:π Learning & Development (L&D): I possess a wealth of experience in designing and implementing dynamic L&D strategies tailored to meet the evolving needs of both employees and organizations. From identifying skill gaps to crafting engaging training modules, I am adept at facilitating continuous learning journeys that drive professional growth and enhance organizational agility.π Diversity, Equity & Inclusion (DEI): I am deeply passionate about championing DEI initiatives that foster a sense of belonging and amplify diverse voices within the workplace. By cultivating inclusive cultures and implementing equitable policies, I strive to create environments where every individual feels valued, respected, and empowered to succeed.πΌ Professional Brand in HR: With a solid foundation in human resources management, I bring a unique blend of strategic vision and hands-on expertise to the table. Whether it's optimizing talent acquisition processes, fostering employee engagement, or navigating complex HR challenges, I am dedicated to driving positive outcomes that align with organizational objectives.π Core Values: My Determination, Passion, Integrity, and Strong Sense of Self are at the heart of everything I do. I am committed to upholding the highest ethical standards while collaborating cross-functionally to drive innovation and promote a culture of excellence.π Let's Connect: I am passionate about connecting with like-minded professionals, thought leaders, and organizations who share a common vision for creating inclusive workplaces where everyone has the opportunity to thrive.
Vestorpro, Inc.
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Director Of People, Pace, & CultureVestorpro, Inc. Jan 2023 - PresentSchenectady, Ny, Usβ’ Senior-level leadership position, head of Human Resources for three start-up companies under Schworm Enterprises Inc. - VestorPRO Inc., Signature Home Buyers, and DPCC Holdings, managing and communicating across organizational levels dailyβ’ Develop, build, implement, and manage internal initiatives in hiring, onboarding, compensation and benefits, learning and development, performance evaluation, and leave structure to attract and retain team members whose personal mission and values align with companyβ’ Partner with CEO and Directors of Operation in growing and maintaining strong company culture with clearly communicated mission, vision, values, and goals; change processes and procedures when necessary to ensure alignment and accountability across all companiesβ’ Quickly and effectively translate ideas into actionable plans by utilizing Asana and SMART goal building in weekly leadership meetings and 1-on-1sβ’ Implement and continuously update employee benefits program, including but not limited to building medical, dental, and vision insurance plans, 401(k) plans, and non-monetary benefits (e.g. PTO, paid holiday, education programs, etc.)β’ Collaborate with Accounting department to implement internal payroll processes, including migrating all companies to new payroll provider and processing payroll and commissions on bi-weekly basis
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Director Of People, Pace, & CultureSignature Home Buyers Jul 2021 - PresentSchenectady, Usβ’ Senior-level leadership position, head of Human Resources for three start-up companies under Schworm Enterprises Inc. - VestorPRO Inc., Signature Home Buyers, and DPCC Holdings, managing and communicating across organizational levels dailyβ’ Develop, build, implement, and manage internal initiatives in hiring, onboarding, compensation and benefits, learning and development, performance evaluation, and leave structure to attract and retain team members whose personal mission and values align with companyβ’ Partner with CEO and Directors of Operation in growing and maintaining strong company culture with clearly communicated mission, vision, values, and goals; change processes and procedures when necessary to ensure alignment and accountability across all companiesβ’ Quickly and effectively translate ideas into actionable plans by utilizing Asana and SMART goal building in weekly leadership meetings and 1-on-1sβ’ Implement and continuously update employee benefits program, including but not limited to building medical, dental, and vision insurance plans, 401(k) plans, and non-monetary benefits (e.g. PTO, paid holiday, education programs, etc.)β’ Collaborate with Accounting department to implement internal payroll processes, including migrating all companies to new payroll provider and processing payroll and commissions on bi-weekly basis -
Human Resources Employment CoordinatorHilton Feb 2020 - Jul 2021Mclean, Va, UsHilton Orlando (1,400 guest rooms, up to 800 seasonal, part-time, and full time team members)β’ Maintained high level of accuracy in scanning, indexing, and filing all new hire and current team member personnel and confidential files and moving all from physical to digital filing systemβ’ Partnered with internal and external leadership to provide strategic direction in departmental, hotel, and company goals, ensuring they were met promptly and efficientlyβ’ Effectively solved team member issues and concerns through active listening techniques and keen attention to detail -
Night Operations ManagerHilton Mar 2018 - Feb 2020Mclean, Va, UsDoubleTree Suites by Hilton Orlando - Disney Springs Area (229 guest rooms, 100 seasonal, part-time, and full-time team members)β’ Initiate brand new recognition program (inspired by Masterβs research) to supplement Hilton-wide formal recognition programsβ’ Train and evaluate new exempt and non-exempt team members on necessary technical skillsβ’ Create and utilize training standard operating procedures, including necessary materials and presentations, for new operation protocolsβ’ Lead monthly orientation class to onboard all new team membersβ’ Facilitate monthly training seminar βMake It Rightβ regarding service gaps and service recovery strategies; adjust training style based on target audienceβ’ CARE Committee President β βCreate a Rewarding Experienceβ β incorporate Hiltonβs values/mission throughout team membersβ work experience
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Assistant Front Office ManagerHilton Jan 2017 - Mar 2018Mclean, Va, UsEmbassy Suites by Hilton Orlando International Drive (242 guest rooms, 100 season, part-time, and full-time team members and contractors)β’ Trained 5 new guest service agents and 4 supervisors on technical job dutiesβ’ Improved Hiltonβs recognition tool β the Make a Difference Medallion - by working with Human Resources to add Medallion Mondayβ’ Created team member incentive (utilizing teamwork) to improve and exceed departmentβs goals; improved guest communication key performance index from #20 in region to #2 in region
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Operations ManagerFluffy Fizzies Feb 2018 - Jul 2021β’ Oversaw daily activities of shop, including but not limited to production, packaging, and salesβ’ Communicated with business partners regarding inventory levels and necessary productionβ’ Updated and maintained website (Shopify), including inventory levels of products to ensure nothing is oversold and all shipments are sent timely, efficiently, and damage-freeβ’ Assisted in coordinating and running multiple expos, including set-up, sales during expo, and tear-down
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Operations SupervisorNaples Hotel Group Feb 2016 - Jan 2017Naples, Florida, UsHampton Inn & Suites Orlando Downtown South/Medical Centerβ’ Integral part of opening team in brand-new hotel in downtown Orlandoβ’ Liaison between Front Office and Housekeeping departments, ensuring both departments were working together smoothly and efficiently to ensure complete guest satisfaction with every interactionβ’ Coordinated and tracked employee knowledge of Hilton and Hampton brand compliance through enforcement of weekly brand standard readings -
Graduate Teaching AssistantUniversity Of Central Florida Aug 2014 - Dec 2016Orlando, Fl, UsGraduate Teaching Assistant to Professor Deborah Weissberg, Dr. Fevzi Okumus, Dr. Ady Milmanβ’ Assisted in grading assignments, including but not limited to quizzes, tests, and term papersβ’ Cataloged, organized, and copied files and papers to be distributed during classβ’ Assisted in running class during professorβs absenceβ’ Communicated personally with students through online platforms, over the phone, and in-person during and after class as well as in office hoursβ’ Accompanied students on-site tours to different hospitality and tourism facilities, ensuring professionalism and courtesy at all timesβ’ Planned, developed, wrote, and edited textbook for introduction to hospitality course, geared to first-year undergraduate students -
Aipac Policy Conference Zone Control Team MemberPrecision Meetings & Events Feb 2015 - Mar 2016Washington, District Of Columbia, UsBlue Shirt team member for 2015 and 2016 AIPAC Policy Conference.Over 16,000 in attendance, worked with Red Shirt Zone Managers on crowd control to ensure attendee safety and happiness. Assisted attendees with way finding and any questions. -
Night Auditor & Guest Service AgentPeachtree Hotel Group Oct 2014 - Jan 2016Atlanta, Ga, UsHampton Inn & Suites Orlando East/UCFβ’ Generated weekly satisfaction and loyalty tracking reports for entire hotel, implementing goalsβ’ Prepared and handle reports, ensuring OnQ Property Management System can be rolled over to new business dayβ’ Completed guest reservations quickly and efficiently over the phone and in-person to ensure that all aspects of reservation are correct and that the guest is left completely satisfiedβ’ Performed service recovery for guests who encounter issues during their stay, making sure they leave the hotel 100% satisfied -
Front Office ManagerBest Western International May 2011 - Aug 2014Phoenix, Arizona, Usβ’ Promoted to position within one year of employmentβ’ Managed group of 10 team members, including front desk employees and shuttle driversβ’ Developed and utilized VIP program, an incentive used to gain customer loyaltyβ’ Coordinated and maintained front desk schedule and shift checklistsβ’ Created Front Desk Training Manualβ’ Increased membership in Best Western Rewards program by 30% -
Account ExecutiveKenneth Rozenberg - Centers For Specialty Care Group Apr 2013 - Sep 2013New York, New York, Usβ’ Responsible for sales and marketing for the Fulton Center for Rehabilitation and Healthcare, part of the Centers for Specialty Care Groupβ’ Developed relationships with case managers and social workers at local hospitals to gain referrals for new admissions to the facilityβ’ Coordinated with the Activities group to make events at the facility that available to the local community -
Assistant Manager, Member Service AgentAaa Northway Aug 2012 - Apr 2013Schenectady, New York, UsExceeding expectations every time.β’ Provided excellent customer service and travel services to both AAA members and non-membersβ’ Assisted members with planning trips and vacations by providing maps and tour books, booking hotel rooms, rental cars, and airline flightsβ’ Sold and renewed AAA memberships, utilizing techniques learned through the businessβ’ Provided discounts to members for location and national attractionsβ’ Behind the scenes work including but not limited to: handling cash deposits, viewing and creating financial reports, and coming up with new ideas to grow the companyβ’ Strove to go above and beyond to learn all aspects of business; graduate of the Disney College of Knowledge, certified Destination Specialist from the Travel Institute, New York State Notary Public, and also trained in selling brands such as Legoland, Marriott International, and Hertz Rental Cars -
Research AssistantSyracuse University Oct 2009 - May 2011Syracuse, New York, UsResearch Assistant for Dr. Pamela Allisonβ’ Published research paper on digital destination marketingβ’ Presented findings on digital destination marketing for Adirondack Preserve (upstate New York) at 2010 International Society for Travel and Tourism Education conferenceβ’ Created, catalogued, and standardized Hospitality Management library for collegeβ’ Contributed in developing requests for research grants and writing research proposalsβ’ Surveyed sample populations for hospitality and tourism research -
Direct Support StaffLexington Center Jun 2009 - May 2011Usβ’ Assisted individuals with developmental disabilitiesβ’ Prepared individuals in the morning for day programsβ’ Helped individuals with showers, eating meals, transferring to and from different places destinationsβ’ Prepared meals as an in-house chefBrought individuals on day or weekend excursions, such as trips to the mall, local theme parks, or weekend trips to Boston or Burlington -
Vice President Of Service, Eta Alpha ChapterTau Beta Sigma May 2009 - May 2010Usβ’ Communication liaison between the sisterhood of Tau Beta Sigma and the places in which we provided service toβ’ Responsible for organizing the Syracuse University Marching Band band camp in the Fall of 2009β’ Helped with Syracuse city school band shows and local organizations, such as Henniger High Schoolβs pep band shows and the Liverpool marching band home show.Developed relationship with programs like Adopt-A-Street, Westcott Community Center, and the Girl Scouts
Krystal Vanburen, M.S. Skills
Krystal Vanburen, M.S. Education Details
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University Of Central Florida β Rosen College Of Hospitality ManagementHospitality And Tourism Management -
Syracuse UniversityHospitality Management
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Broadalbin-Perth High SchoolAdvanced Regents Diploma With Honors
Frequently Asked Questions about Krystal Vanburen, M.S.
What company does Krystal Vanburen, M.S. work for?
Krystal Vanburen, M.S. works for Vestorpro, Inc.
What is Krystal Vanburen, M.S.'s role at the current company?
Krystal Vanburen, M.S.'s current role is Director of People, Pace, & Culture for Schworm Enterprises Inc.π‘ | L&D, DEI, and Employee Recognition Professional.
What is Krystal Vanburen, M.S.'s email address?
Krystal Vanburen, M.S.'s email address is kr****@****ton.com
What is Krystal Vanburen, M.S.'s direct phone number?
Krystal Vanburen, M.S.'s direct phone number is +197223*****
What schools did Krystal Vanburen, M.S. attend?
Krystal Vanburen, M.S. attended University Of Central Florida β Rosen College Of Hospitality Management, Syracuse University, Broadalbin-Perth High School.
What are some of Krystal Vanburen, M.S.'s interests?
Krystal Vanburen, M.S. has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Reading, Harry Potter, Science And Technology, Music.
What skills is Krystal Vanburen, M.S. known for?
Krystal Vanburen, M.S. has skills like Social Media, Microsoft Office, Customer Service, Adobe Creative Suite, Social Media Marketing, Leadership, Time Management, Hospitality, Microsoft Excel, Public Relations, Outlook, Galileo.
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