I possess over 10 years of work experience in human resources. I have nine years full circle experience working in the Manage Service Provider Program. I have worked as the MSP and as a vendor in the MSP Program. Have a proactive and flexible approach to juggling many different priorities. Displays an enthusiastic work ethic and effectively motivates team members towards a positive outcome by being resourceful. Have the confidence to work well with diverse personalities on all levels of management. Have the capability of learning any software quickly. My belief is outstanding service leads to long time clients.Accomplishments with AgileOne and AllSourcePPSSuccessfully completed two large implementation projects of over 1000 transitioning workers for two separate clients. Building and maintaining exceptional partnership with our clients and employees. The director believes in my work ethic that currently is working on seven accounts which two of those accounts are high profile clients. Proactively compose the Standards of Procedure (SOP). Facilitated training for new vendors and client’s employees on how to use the Vendor Management System. Take initiative in creating Excel spreadsheets for data analysis projects to manipulate data and use formulas to show detailed ratios of vendor’s program participation.
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Client Services ConsultantMagnit Jun 2022 - Present -
Senior Client Services SpecialistAllsourcepps, Inc. Jan 2016 - Aug 2022Atlanta, Georgia, United StatesSenior Client Services Specialist – AllSourcePPS● Oversees a team of Client Services Specialist on their daily responsibilities. ● Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching and counseling employees; addressing complaints and resolving problems.6● Including the duties of a Client Services SpecialistClient Service Specialist - AllSourcePPS● Managed a high volume of onboarding contractors while serving as a liaison between Client Representatives/Managed Service Providers (MSP), Payrolled Employees, and corporate partners for employee relations issues.● Managed performance and counseled contractors.● Tracked weekly and reported key metrics to measure staffing activity. ● Maintained employees’ records using an Office Automated Database for all AllSource contract workers including using Applicant Tracking System, Fieldglass and Vendor Management System (VMS). -
Client Service Administrator - Contractor AgileoneAppleone Employment Services Sep 2012 - Dec 2015Atlanta, Georgia, United States● Responsibility of the day-to-day management of multiple Managed Service Provider (MSP) accounts which included delivering a highly proactive, reactive and responsive account management service and building close and trusted relationships amongst the clients and vendors. ● Ensured project documentation was updated and archived weekly which could be retrieved for audits and reviews such as data analysis (maintain account progress with creation using MS Excel spreadsheets with pivot tables, formulas, and graphs). ● Acted as point of contact for administrative systems issues between Client or Vendors and Corporate IT Team as well as troubleshooting computer issues.
Kc Callahan Education Details
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Criminal Justice
Frequently Asked Questions about Kc Callahan
What company does Kc Callahan work for?
Kc Callahan works for Magnit
What is Kc Callahan's role at the current company?
Kc Callahan's current role is Client Services Consultant.
What schools did Kc Callahan attend?
Kc Callahan attended University Of Phoenix.
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