Kc Chen Email & Phone Number

Lexington, Ma, Us

Lexington, Ma, Us

- Deliver weekly updated wireframes and interfaces to construct prototypes for a dynamic user-run digital marketplace- Optimize app functionality and user retention by simplifying checkout processes, personalizing user profiles, and implementing intuitive navigation structures - usability surveys for prototypes increased from 3.7 to 8.6 on a scale of 0 to 10- Present quantitative industry trends to 30+ team members to keep a competitive edge in an evolving marketplace landscape

- Design and facilitate weekly classes for 20+ students, resulting in a 90% increase in student understanding of economics, computer science, and math material, as evidenced by pre and post-assessment scores- Ensure smooth communication with supervisors and parents through reports, meetings, and calls while mentoring new recruits

- Conducted comprehensive market research and analysis, identifying 6 high-potential industries for sales and partnership opportunities, resulting in a 30% increase in targeted outreach effectiveness- Sourced 500+ target companies and sales leads using online databases, industry contacts, and networking events to expand prospect pipeline and enhance market penetration strategies across sales team- Prepared and delivered 5 workshops, reports, and presentations to communicate findings and recommendations to senior management, contributing to improved decision-making processes and strategic alignment

- Developed a user-centric app and website to replace WashU’s outdated information system, enabling users to effortlessly stay updated with campus clubs and local events using HTML, CSS, and Visual Studio Code- Executed in-depth analysis of user feedback to identify key pain points, leading to resolution of 10 bugs and problems, resulting in a 70% increase in website user satisfaction metrics

- Solved restaurant's concern of decreased revenue during COVID-19 by planning strategic partnership with Grubhub and DoorDash to expand services online – drove consumer base up by 26% and reached highest historical monthly revenue in FY20- Launched holiday campaigns consisting of new fliers, menus, and package deals, boosting holiday sales by 35%- Proposed measures to reduce operational expenses without a loss in quality, resulting in a 10% increase in production efficiency

- Design online classes for 6-8 students each week to develop compelling speech and debate skills and communicate with corporate supervisors and parents of students through daily reports, meetings, and calls- Mentor new recruits by introducing class materials, logistics, and feedback- Judge tournaments

- Founded a live talk show to promote diversity and speak on current events through lens of ethnic minorities, producing audiences of 50+ people from various cultural organizations and professions- Hosted UN researchers as panelists to provide expert global perspectives on countries such as Bangladesh and South Korea while directing a multimedia team of 5 members to conduct field research on episode topics to ensure relevance

- Initiated and administered interactive bimonthly programs such as networking and trivia nights to raise awareness on women and LGBTQ+ issues, increasing program attendance from an average of 28 to 200 attendees- Redesigned brand image by executing 9 marketing campaigns with social media posts and newsletters containing graphic designs

- Spearheaded general body events for 80+ members to expose students to creative industries, including information sessions, workshops, and casual art events- Directed videos to promote club activities and coordinated spatial layout of biannual art showcases

Bachelor'S Degree, Finance And Computer Science

Bachelor Of Science - Bs, Finance

Spring Study Abroad

Bachelor'S Degree, Economics-Finance

High School Diploma