Kathlene Christine Vedra Email & Phone Number

Cagayan De Oro, Northern Mindanao, Ph

Remote

Remote

• Produced near-real-time security threat reporting to alert clients operating in high-risk areas, such as Somalia and Mozambique.• Prepared in-depth qualitative and quantitative situational reports (SitReps) and bi-weekly incident trend analysis and security threats forecasting that readers can easily process and visualize.• Analyzed around 80 security-related news from high-risk areas daily and converted them into short, on-point, incident reports.

Remote

• Produced 500 to 1500-word blogs for various clients across industries, including marketing, travel and tour, health, and technology.

Remote

• Functioned heavily as a UX writer in building all of the brand’s new website page content and mockups.• Provided direction for content tone and approach.• Produced content for emails, EDMs, and authors’ websites.• Implemented keyword optimization on content and metadata.• Copyedited and proofread authors’ manuscripts using MLA/APA style, depending on genre or author preference.

Remote

• Produced 500 to 1500-word blogs for various clients across industries, including marketing, travel and tour, health, and technology.

Remote

• Contributed densely to the content and UX development of the Home Safety mobile app.• Built and led a team of Content Writers.• Managed the Content Calendar for online courses and blogs.• Streamlined the process for producing online courses and ensured consistent and timely posting.• Produced content/copy for website, emails, social media, video scripts/captions, and others.• Managed content quality across different content types.

Cebu City

• Streamlined processes by creating technical writing guidelines and onboarding/training materials.• Improved the quality of articles by creating a content audit scoresheet and key performance index (KPI).• Built article databases for easy content tracking of three brands.• Headed the content platform’s development and other system improvements.• Managed tasks and ensured consistent, high-quality deliverables from the team.• Interviewed, trained, and mentored new technical writers.• Produced new and improved old step-by-step articles.• Pioneered the creation and production of video tutorials on the brand’s YouTube channel.

Cebu City

• Produced new and improved old step-by-step guides for the brand's customer-facing product help center.

Cebu City

• Fixed domain name registration and renewal system errors.• Provided tier 2 support for escalated issues.

Cebu City

• Provided solutions to customer queries and technical (domain, website, email hosting) issues.

Cagayan De Oro City

• Streamlined the monitoring of stocks, sales, and ROI by moving from paper to online spreadsheets.• Crafted templates for letters, memos, and partnership proposals.• Oversaw initial stocking of new non-pharma products.• Managed payments and collections of partner establishments.• Prepared reports regularly.