Trading Workstream - providing gap analysis between Openbet, the Ladbrokes Trading platform and the Corals Amelco Trading platform identifying differences between products and markets scoreboards supported and feeds and algorithms used including provision of downstream trading data for the Retail Shop network to support feeds for Tote betting, Lotto and Virtual products and a re-design and integration of the Fieldbook Liability Management process.Workstream Sprint Testing for proof of… Show more Trading Workstream - providing gap analysis between Openbet, the Ladbrokes Trading platform and the Corals Amelco Trading platform identifying differences between products and markets scoreboards supported and feeds and algorithms used including provision of downstream trading data for the Retail Shop network to support feeds for Tote betting, Lotto and Virtual products and a re-design and integration of the Fieldbook Liability Management process.Workstream Sprint Testing for proof of concept, deploying Agile & Jira methodology, managing the interface between the Client companies and Amelco Technical team as a 3rd party provider. ‘Office Systems’ MergeCo integration, focusing on Communication, Access and Mobility tools. Rationalisation of products across Coral and Ladbrokes. Key areas in scope included, Telephony, Intranet, e-mail (Google suite) and collaboration tools, Directory Services, Application Delivery, Service/Help Desk support, Device connectivity, Desktop Application and Remote working tools. Show less

Group Business Design Change Management - Gaming platform change (Slovakia / Poland / CZ) from bespoke to Playtech web / mobile / tablet / retail, all territories all channels (Sports betting and on-line gaming).

TV, Films, Commercials and Theatre

Outsourcing of Fraud, Payments and Customer services to Manila, migration to new payment processing platform (Safecharge)

Insourcing and set up of Contact & IT Support Centre from terminated 3rd Party contract

Manage the Divestment and associated transitional services provided / received by RBS to / from Worldpay post-divestment

Gatwick Divestment from BAA - IT and Service Catalogue separation

Driving out contractual benefits from RBS acquisition of Amro Bank through contract optimisation, service and contract rationalisation & re-negotiation.

Providing Outsourcing ‘Quick Win’ expertise to the programme and develop the design for a “Smart Sourcing Center of Excellence” Head Office function to deliver bank corporate sourcing strategy

the provision of Social and Care services. My role delivered Outsource expertise to the Executive Head of Registration services, HR and Corporate Services by developing Outsource strategies and policies to deliver value for money services across a range of sourcing initiatives. Working with Business and legal counsel to provide the requirement specifications, contract schedules and benchmark business cost model to support, through the OJEU procurement process, a £50m framework agreement… Show more the provision of Social and Care services. My role delivered Outsource expertise to the Executive Head of Registration services, HR and Corporate Services by developing Outsource strategies and policies to deliver value for money services across a range of sourcing initiatives. Working with Business and legal counsel to provide the requirement specifications, contract schedules and benchmark business cost model to support, through the OJEU procurement process, a £50m framework agreement on behalf of GSCC. Show less

Create and implement the Service Delivery and SLA management framework to meet regulatory and compliance needs for Basel II reporting for Fortis Group

Outsource Consultancy

Responsible for setting up and running a Benefit Realisation tracking programme across Europe and US to provide key management financial data on Mega Data Centre rationalisation for BP.