Reconciling billing accounts to the general ledgerInterfacing with the accounts receivable, credit/collections, and client purchasing departmentsEnsuring the accuracy of invoicing for the company and its customersOversee the preparation of statements and billsMaintain and/or ensure maintenance of client records related to invoicing and bill paymentReview the work of billing staff to ensure accuracy, resolving inconsistencies as neededCreate and provide a prioritized list of clients to be invoiced to team membersLocate, or assist in the location of, hard-to-reach clientsDraft and distribute weekly reports of invoicing and billing metricsAdvise staff on proper, legal parameters for collections practicesProvide customer support to customers with disputes or inquiries concerning invoices or billing process

Processing claims, explanations of benefits, adjustments, and statementsDetail-oriented for documentation of claimsCollections and collection calls from insuranceSubmitting accurate claims to insurance carriersFollow up on insurance claims as needed to ensure timely payment/perform30-60-90-day claim assessmentMonitor accurate and up-to-date billing of patientsOversee the processing of dental claimsOverseeing nine dental offices' claims

Perform all insurance and billing duties as beforeOversee front desk operationsManage patient scheduling and expedite patient flowDemonstrates knowledge of HIPAA privacy and security regulations by appropriately handling patient informationEffectively responds to emotionally escalated patient situations and needs thus effectively resolving concerns through utilizing good discernmentAssist the office manager with any delegated workOversee all daily operations of a busy dental practice averaging 75-80 patients per dayCreate estimated patient portions of the patient’s treatment plan and present them to the patient

Processing claims, explanations of benefits, adjustments, and statementsAccounts receivablesWeekly/monthly reporting on ExcelDetail oriented for documentationCollections and collection callsSubmitting accurate claims to insurance carriersAnswering phone system and managing messagingFollow up on insurance claims as needed to ensure timely payment/perform30-60-90-day claim assessmentPlan, coordinate, and implement dental care for patients based on individual requirementsExplain treatment plans and payment options to patientsMonitor accurate and up to date billing of patientsOversee the processing of dental claimsNew patient tracker·Submit pre authorizations/track pre authorizations

Process electronic payments in compliance with financial policiesPerform day-to-day recording of accounts receivables’ dataReconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted to the correct provider.Verify discrepancies and resolve clients’ billing issues professionally.Generate payment of invoices due by sending bill/statement reminders electronicallyPrepare and mail overdue account letters as directed by the owner if a patient received 2 statements, then after calling and not reaching the patient, a 90-day pink letter is to be mailed to the patientTelephone patients with accounts overdue every few days depending on the history of payment on the patients’ accountPrepare bills and invoices for the office and pay them accordinglyFollow-up insurance claims that may have issues that need to be resolvedArrange payment schedules with patients

Educating and discussing the treatment plan after diagnosed and reviewed by the clinical staff with the patientPresenting treatment plans and giving estimates of treatment costs in an effective mannerTracking of all outstanding treatment plansExplain, promote, and adhere to company payment policies and proceduresSubmitting, tracking and follow-up on prior authorizationsVerifies insurance coverage for planned treatmentObtaining high treatment acceptance by explaining cost of treatment, insurance coverage and finance optionsSolicit referrals from patients post-operatively while at the same time tracking patient satisfaction with work providedContact patients the day prior to appointment day regarding fees due and to confirm the appointmentCreate estimated patient portions of the patient’s treatment plan and present them to the patient

Educating and discussing the treatment plan after diagnosed and reviewed by the clinical staff with the patientPresenting treatment plans and giving estimates of treatment costs in an effective mannerTracking of all outstanding treatment plansExplain, promote, and adhere to company payment policies and proceduresSubmitting, tracking and follow-up on prior authorizationsVerifies insurance coverage for planned treatmentObtaining high treatment acceptance by explaining cost of treatment, insurance coverage and finance optionsSolicit referrals from patients post-operatively while at the same time tracking patient satisfaction with work providedContact patients the day prior to appointment day regarding fees due and to confirm the appointmentCreate estimated patient portions of the patient’s treatment plan and present them to the patient

Handle customer service inquiries and problems via telephone for various banking departments and affiliates as well as credit card needs if applicableAssist customers with questions regarding checking & savings accounts, loans, bank cards or other banking needs or credit card needsMake appropriate referrals for other bank products and services, including commercial lending productsInteract with other departments, clients and prospective clients.Maintain documentation and records of customer inquiries, complaints and services implemented.

Ensuring that associates / guests are properly sizedProficiency in sewing, hemming, buttons on garmentsOperate a sewing machine and blind hemmerKeeping the uniform room clean and well organizedHelping other team members as neededMaintain an open dialogue with Management and other associates.

Serves patrons with food and beverages in a positive and friendly manner.Provides information to help food and beverage selections.Presents ordered choices in a prompt and efficient manner.Maintains dining ambiance with an enthusiastic attitude.Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.Keeps kitchen staff informed by noting timing of meal progression.Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.Responds to additional patron requirements by inquiring of needs and observing dining process.Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.

Providing high-quality manicures and pedicures, which includes removing old nail polish from fingernails and toenails, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients’ preferences.Applying artificial nailsRecommending various nail designs and nail art to clientsEvaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatmentsSanitizing all nail instruments and equipment before each useEnsuring that workstations are kept clean and orderly.Ensuring that nail and massage supplies are adequately stockedProviding quality hand and foot massages.