Kate Capanear Email & Phone Number

Philadelphia, PA, US

Paulsboro, New Jersey, United States

Supervise the East Coast customer success team across multiple markets and categories. Tasks include training, problem-solving, and supporting employees; tracking KPIs for the team; working cooperatively with operations and sales management teams to create a strong customer-service-oriented program

Red Hill, Pennsylvania, United States

Managed customer accounts, ran special projects for management, coordinated calls and training for end users, and supported customer service with customer inquiries, quotes, and information

Lansdale, Pennsylvania, United States

Manage the operations team for 40,000 square foot warehouse. Work with the warehouse and delivery teams to coordinate shipping, receiving, equipment management, etc. Support customer service and counter sales teams to provide excellent care and service for our 2000+ customer accounts. Coordinate goals with our regional sales manager to ensure operations is.

Lansdale, Pennsylvania, United States

Lead representative for the Lansdale branch's customer service team. Works with both sales and operations to ensure customer needs are met in a timely manner. Supports the customer service team to find solutions.

Lansdale, PA

Cooperatively work with the sales and operations teams to ensure customer satisfaction and success. In addition to providing customer service and troubleshooting customer issues, duties also include running and reviewing sales reports, setting up informational communications to customers, organizing events, making sustainability presentations, and.

Lansdale, PA

Manage customer accounts, offer customer service to a wide range of clientele, assist outside sales team with special projects and provide inside support, create quotes, call on past customers/ lost accounts, organize sales leads, create and distribute promotional email and copy, run queries and reports, manage company's social media accounts, blogging.

Lansdale, PA

Assisted sales team and upper management with special projects, created new customer profiles, entered orders, invoices and accounts receivables into Step1 database, made accounts receivables calls to past due customers (and had decreased the delinquent accounts by one-third)

Lansdale, PA

Answered phones, invoiced orders, made collection calls on delinquent accounts, filed and organized paperwork

Towamencin, PA

Assisted lead teacher in education students ages 2-7 years old. Filed reports on student activity/ behavior, worked with parents on special issues.

Montgomeryville, PA

Supervised the front end of the store, handled customer returns and complaints, managed the phone lines, balanced cash drawers, scheduled breaks and trained new associates on processes and protocol

Millersville, PA

Worked with a Communications professor to lead Freshman Seminar course for incoming Freshmen Communication majors, planned and hosted Freshmen events, mentored students, researched and helped students find programs and support for various issues, assisted the Resident Assistants with running the dormitory

Bachelor Of Arts - Ba, Marketing

Certificate, Sustainable Enterprise Management

Associate'S Degree, Business Administration/ Paralegal Studies

Activities and Societies: Editor-in-Chief of the "LSB paraLEGAL BRIEF" (student e-newsletter) Courses of Interest: Business Law, Tort Law.

Communication, Government & Political Affairs

Activities and Societies: The Snapper (student newspaper), Women's Leadership Retreat, University Activities Board Courses of Interest.