Please complete the CAPTCHA to continue
@mcmaster.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Kc Boling is listed as Prioritizing customer experience by building trust and executing on convenience, accuracy, and speed. at McMaster-Carr, a company with 2608 employees, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at mcmaster.com and a matched LinkedIn profile for Kc Boling.
Kc Boling previously worked as Entry Agent at Mcmaster-Carr and Customer Experience Support at U.S. Xpress, Inc.. Kc Boling holds Bachelor Of Arts - Ba, Philosophy from The University Of Chicago.
This section adds company-level context without repeating Kc Boling's masked contact details.
AeroLeads found 1 current-domain work email signal for Kc Boling. Compare company email patterns before reaching out.
As a seasoned customer service provider with experience in both client-facing and behind-the-scenes settings, I anticipate the needs of providers and clients before they arise and can respond quickly to sudden, unforeseen complications. I firmly believe that customer service is so much more than one conversation with an end user: the support I give is comprehensive and user-friendly, but it is also rooted in contextual understanding of the larger procedures that underlie my work.Throughout my career, I have successfully resolved problems of all sizes, in all sorts of contexts. Whether it’s a truck delayed by extreme weather or a staff of students thinned out by exam season, I am able to quickly isolate causes and come up with solutions to keep my teams and procedures running smoothly.I am also skilled at maintaining attention to detail alongside awareness of how my work fits into a larger procedural picture. It is not enough for me to notice that something is erroneous or missing: I want to learn exactly what resources I have to fill that gap, as well as what improvements will prevent the problem from happening again.I combine the assertiveness of a cold caller, the meticulousness of an analyst, and the communicative flexibility of a middle manager in everything I do. I want to not only be aware of my role in the process and prepared for every possible scenario, but also ensure that my teammates—whether before or after, above or below me—are supported in their roles as well.
Listed skills include Writing, Research, Teaching, Survey Design, and 27 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Elmhurst, Illinois, United States
- Evaluate orders that cannot be completed by the system for absent or incorrect information; judge whether it is necessary to reach out to the customer or if inferences can be made by assessing relevant data and then complete- Trained to work in specialized queues: terms and conditions, price discrepancy, Canadian duties, specification verification.
Chicago, Illinois, United States
- Strategically set 300+ pickup and delivery appointments per week according to capacity to service - Generated 10+ daily reports for customers using Microsoft Excel; explained and responded to conclusions drawn from data with a lens towards improving service - Communicated closely with internal/external stakeholders to solve around time-sensitive.
The University Of Chicago
- Responsible for the onboarding of 80+ new hires including processing I-9 documentation and explanation of benefits- Trained all new hires through shadowing, skill-building exercises (mock calls, objections dissection), and policy education- Designed and revised training program based on university policy changes and effectiveness feedback from.
Chicago
- Utilized SalesForce and other internal systems as well as became an expert on company services and policies- Effectively evaluated customer inquiries, requests, and concerns via chat, email, and phone and determined best solution for both customer and business- Resolved 50+ cases per day including handling specific customer follow-up to each case
Chicago
- Became an industry expert and closely analyzed market trends to provide up-to-date recommendations to clients- Utilized multiple sources to generate leads on at least 25 new prospective clients daily- Completed an average of 80 cold calls per day to prospective clients to evaluate opportunity and pitch services- Grew a book of business and monitored all.
Chicago
- Trained in general IT support and problem solving as well as on a variety of software- In charge of troubleshooting and repairing desktops and peripheral hardware as needed- Served as a primary assistant for deploying new software and upgrading staff machines while carefully retaining sensitive information
Chicago
- Researched 35 collegiate institutions to find qualified contacts and persuade them to take part in our survey - Administered survey of 29 sections over the phone and coded data appropriately - Reviewed progress weekly with team and identified obstacles to completion and opportunities for process improvement
Other employees you can reach at mcmaster.com. View company contacts for 2608 employees →
Sharon Carroll
Colleague at Mcmaster-Carr
Lumberton, New Jersey, United States, United States
View →
TP
Thomas Powell
Colleague at Mcmaster-Carr
Lithia Springs, Georgia, United States, United States
View →
AK
Amy Kellenberger
Colleague at Mcmaster-Carr
Streamwood, Illinois, United States, United States
View →
CM
Charles Mercurio
Colleague at Mcmaster-Carr
Greater Cleveland, United States
View →
GB
Gina Bender
Colleague at Mcmaster-Carr
Elmhurst, Illinois, United States, United States
View →
DI
Dylan Isgette, Cssbb
Colleague at Mcmaster-Carr
Atlanta Metropolitan Area, United States
View →
DH
Derek Huber
Colleague at Mcmaster-Carr
Greater Chicago Area, United States
View →
SR
Sam Reckweg
Colleague at Mcmaster-Carr
Greater Chicago Area, United States
View →
KL
Kelly Lannigan
Colleague at Mcmaster-Carr
Chicago, Illinois, United States, United States
View →
OR
Ofelia Rodriguez
Colleague at Mcmaster-Carr
Greater Chicago Area, United States
View →
Activities and Societies: Undergraduate Philosophy Club, Undergraduate Women in Philosophy, Euphony Literary Journal
Activities and Societies: DECA, Mock Trial, Ethics Bowl, Poetry Slam, The Blue Mirror (Production Editor), Research Mentorship Studied.
Quick answers generated from the profile data available on this page.
Kc Boling works for McMaster-Carr.
Kc Boling is listed as Prioritizing customer experience by building trust and executing on convenience, accuracy, and speed. at McMaster-Carr.
AeroLeads has found 1 work email signal at @mcmaster.com for Kc Boling at McMaster-Carr.
Kc Boling is based in Chicago, Illinois, United States while working with McMaster-Carr.
Kc Boling has worked for Mcmaster-Carr, U.S. Xpress, Inc., Ruffalo Noel Levitz, Trunk Club, and Schneider.
Kc Boling's colleagues at McMaster-Carr include Sharon Carroll, Thomas Powell, Amy Kellenberger, Charles Mercurio, and Gina Bender.
You can use AeroLeads to view verified contact signals for Kc Boling at McMaster-Carr, including work email, phone, and LinkedIn data when available.
Kc Boling holds Bachelor Of Arts - Ba, Philosophy from The University Of Chicago.
Kc Boling is listed with skills including Writing, Research, Teaching, Survey Design, Qualtrics, Prezi, Microsoft Office, and English.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts