Chanpreet Kaur Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

• Collaborating to deliver on TD Insurance’s digital and business transformation strategy by driving productivity initiatives utilizing the Power Platform by conceptualizing, developing, and implementing solutions aimed at enhancing operational efficiency• Leading the end-to-end delivery of productivity initiatives, from ideation and requirements gathering to solution design, development, testing, and deployment, following agile methodologies to ensure rapid iteration and continuous improvement• Evaluating the current state during requirements gathering sessions to gain comprehensive insights into existing processes, systems, and pain points • Harnessing design thinking principles to create user-centric solutions that prioritize usability, accessibility, and efficiency, thereby driving adoption and maximizing the impact of the implemented solutions• Developing and deploying Power BI dashboards to track key business metrics, leveraging proficiency in M code and DAX (Data Analysis Expressions) to manipulate and analyze data effectively

Toronto, Ontario, Canada

• Acted as a pivotal liaison between business and technology teams, providing comprehensive support for 2 Robotic Process Automation (RPA) projects throughout their lifecycle, contributing to 7 FTE capacity savings• Spearheaded audit remediation initiatives, ensuring digital workers met minimum access requirements, correcting DIAMOND cost center assignments, and decommissioning unused resources, resulting in enhanced security, compliance, and resource optimization• Documented and streamlined processes and procedures, providing a comprehensive reference for ongoing audit compliance and continuous improvement initiatives• Developed proof of concept Power Apps and Power Automate flows to automate manual processes such as task assignment, resulting in increased efficiency and reduced manual errors within the organization• Conducted informative roadshows for business teams, effectively sharing knowledge about Power Platform functionalities, and garnering buy-in for automation projects, fostering collaboration and adoption across departments• Engaged with stakeholders to understand business requirements, translating them into functional specifications, ensuring alignment with organizational objectives and user needs• Recognized with the "Above & Beyond Award" for exceptional contributions to the Automation Team, demonstrating ownership and executing with speed and impact while leading the EPID Audit Remediation plan, completing 2 out of 4 findings ahead of schedule, while also developing a highly effective PowerApps tool for project management, showcasing adaptability and innovative problem-solving skills• Acknowledged for executing with speed and impact in standing up the FRC Calls Tracker, demonstrating a can-do attitude, and delivering results promptly reflecting strong collaboration

Bangalore Urban, Karnataka, India

• Analyzed and forecasted the firm’s financials, including cash-flow statements, income statements, and balance sheets, enhancing decision-making processes for upper management• Leveraged data modeling and scenario analysis to provide comprehensive insights into potential outcomes• Demonstrated adeptness in data acquisition and collaboration by effectively engaging with departments such as Accounts, Procurement, and Sales to gather pertinent data for analysis• Presented detailed variance tracking reports to upper management, highlighting the variance between forecasts and actuals; conducted root cause analysis, identified underlying factors contributing to discrepancies, and proposed actionable recommendations to optimize business performance and KPIs

Big Data Analytics, Information Technology

• Dean's List Honoree • Courses: Data Visualization, Data Manipulation Techniques, Data Programming, Social Data Mining Techniques

Graduate Certificate, Business Analysis

• President's Honor Roll Recipient • Courses: Business Intelligence, Business Process Management, Business Case Development

Bachelor'S Degree, Economics

• First Division Honoree • Elected as President of the department in 2019-2020; collaborated with faculty and students to initiate.

Commerce