Keith Chernock Email & Phone Number

San Diego, California, Us

San Diego, Ca, Us

• Effectively provided strategic direction to Executive clients on emerging technologies that provide a competitive edge while reducing IT capital expenditure.• Established a capacity plan to account for forecasting, budgeting, marketing initiatives and the implementation of future technologies.• Structured cloud-based systems to be more elastic, resilient and secure.SELECTED ACCOMPLISHMENTS• Implemented automated builds and deployments using Visual Studio, TFS and Release Manager enabling rapid product launches to meet funding deadlines.• Designed and automated a backup strategy using Amazon Simple Storage Service (S3) and Glacier.• Implemented monitoring, graphing and alerting on all Production systems and established an on-call schedule resulting in assigned ownership of off-hour issues.

Us

• Recruited to reorganize the internal IT and Helpdesk departments following low customer satisfaction scores and internal network outages. Training staff, establishing SLAs and utilizing a ticketing and inventory system resulted in improved network stability and satisfaction ratings.• Developed and implemented a disaster recovery plan using cloud-based technologies after identifying the data center as a single point of failure for revenue producing products and critical applications.• Solicited to restructure the Network Operations Center (NOC) to resolve issues with server monitoring which led to unplanned down-time. The result was 24x7x365 monitoring and support of business critical systems and achieving five 9s (99.999% uptime) for the first time and continuing that level of service.SELECTED ACCOMPLISHMENTS• Renegotiated Content Delivery Network (CDN) contracts resulting in savings of over $400K annually over the previous contract.• Fostered strong vendor relations allowing for early development and prototyping against not-yet-released features resulting in first-to-market products.• Managed 9 direct reports across 4 separate teams.

San Diego, Ca, Us

• Created a standardized installation platform providing reusable code resulting in reduced artistic design and development efforts. • Standardized language distribution packs resulting in reduced re-work for world-wide distribution.

San Diego, Ca, Us

Project management for the integration of Configuration Management and Quality Assurance software systems for a multi-billion dollar wireless Technology Company.

Las Vegas, Nv, Us

• Supervised the CM team for a company that managed $10 billion in student loan assets. • Recruited 2 team members to support growth of the IT department.• Managed product delivery in a timely manner and documented CM processes and SLAs to facilitate communication between Development and IT.

Us

Designed and developed installation software for distribution of packaged and digital download using NullSoft (NSIS) and InstallShield

Irving, Texas, Us

• Designed and developed Business Intelligence software used for reporting to the New York Stock Exchange.• Introduced Configuration Management principles to a distributed software development team.• Developed compliance software for Sarbanes Oxley audits.

Ms, Reproductive Physiology

Bs, Agriculture And Forestry