Kim Chick, Mha Email & Phone Number

As a Client Success Manager, I team up with our Implementation crew to make sure our clients have a smooth transition to iQueue for Operating Rooms. I’m all about making sure end-users feel confident with the new workflows and keeping an eye on how our customers are doing post-launch. ⇨ Post-Launch Care: After the initial launch, I take the reins on client.

Consulting Professional specializing in the hospital, ambulatory, and private practice spaces. Skilled in healthcare management, operations improvement, and strategic growth & planning. Proven track record of driving efficiency, organization, and effectiveness in healthcare organizations through data analysis, process optimization, and implementation of.

⇨ Successfully managed 26 accounts across AZ, CA, WA, and WI, overseeing the entire lifecycle from implementation to day-to-day post-launch support.⇨ Prioritized and executed high-impact provider engagement strategies, resulting in referral growth and sustained partner relationships.⇨ Proactively addressed partner and provider feedback, driving continuous.

Phoenix, Arizona, United States

Responsible for the 24-hour accountability of workflow, performance and overall management and operations of the Neurosurgery and Psychiatry departments. Worked closely with the Division Chiefs and Director participating in the development and execution of strategic planning, continuous quality improvement, financial/budget reporting and monitoring..

Phoenix, Arizona, United States

Leadership position over the seven departments of BNI @ PCH (Neurology, Neurosurgery, Neuropsychology, Psychiatry, Psychology, Developmental Pediatrics and Physical Medicine & Rehab). Focused on operational process improvement and standardization of workflows for Administrative staff. Supervisory responsibilities for thirteen administrative assistants.

Phoenix, Arizona Area

Built strong relationships with physicians to ensure all clinical and administrative needs were not only met, but exceeded. Ensured that all necessary credentialing and professional society involvements for physicians were up to date, worked diligently on developing templates/schedules to maximize nine providers fill rates and increase department revenue.

Managed accounts and relationships with all high-profile clientele. Responsibilities ranged from initial sales pitch meetings, large sales presentations on our new event services, generating event quotes and invoices, and client relationship building. Lead innovator on a developing a training program for strong customer service that focused on a high-level.

Broomfield, CO

As part of the Buckle sales team, we always emphasized customer service over everything. We took care of our guests from the second they walked in to the moment they walked out. I would oversee the team's sales, guests and projects. I would always do the opening and closing procedures. Those ranged from counting the drawers, adding up the day's numbers, to.

Master'S Degree, Health/Health Care Administration/Management

Bachelor Of Arts (B.A.), Communication

Activities and Societies: Graduated Cum Laude, Secretary of Eti Phi club, CU Women's Club Volleyball, Member of Program Council, member of.

Study Abroad Certificate, International And Intercultural Communication