Product manager of e-commerce systems, ensuring whole infrastructure is operating at optimum level for our B2B and B2C customer base.Identify and manage system changes through agile methodologies, managing backlogs and writing user stories to full requirements. Working with external agencies and development teams to deliver system and website improvements. Keep a keen eye on the numbers and KPI's to meet our annual revenue targets and providing weekly/monthly updates to key… Show more Product manager of e-commerce systems, ensuring whole infrastructure is operating at optimum level for our B2B and B2C customer base.Identify and manage system changes through agile methodologies, managing backlogs and writing user stories to full requirements. Working with external agencies and development teams to deliver system and website improvements. Keep a keen eye on the numbers and KPI's to meet our annual revenue targets and providing weekly/monthly updates to key stakeholders informed.Other Key Responsibilities Include:> Transforming online shopping experience for trade and retail customers> Furnishing the website with extended range of Managing all products > Optimizing website, customer journey > identify and create CRO testing to improve customer journey> Driving change through development of new functionality> Creating efficiency within the organisation through effective use of technology Show less

Management of B2B E-Commerce Activity:• Manage and maintain the day to day Scandinavia and UK E-Commerce - a £multi-million aspect of the business• Manage online customer base, logins and security access• Work with product department to manage product upload, apply sanity checks, sales descriptions and acquiring. • Testing and implantation of mobile-friendly website• Ensure the company website runs smoothly with day to day checks• Working with internal and external… Show more Management of B2B E-Commerce Activity:• Manage and maintain the day to day Scandinavia and UK E-Commerce - a £multi-million aspect of the business• Manage online customer base, logins and security access• Work with product department to manage product upload, apply sanity checks, sales descriptions and acquiring. • Testing and implantation of mobile-friendly website• Ensure the company website runs smoothly with day to day checks• Working with internal and external IT department to enhance e-commerce solution and resolving arising issues• Deliver updates to internal teams of key changes to the website for the purposes of website promotion• Work with the marketing team to establish and enhance promotion of the website and our products offerings to segmented customer base/prospects• Carry out quality/user acceptance testing of the website development• Produce weekly and monthly website statistics and financial reports for the Company Directors to assess profitability of the e-commerce division• Using tools such as Analytics to understand customer behaviour with a view to driving promotions• Monitor online orders and ensure customer enquiries are dealt with swiftly• Regularly gain customer feedback on website via direct phone calls and web survey• Deliver regular updates to key stake holders on web activities including marketing, products and revenue Show less

I am the senior buyer and Director at Luv Labels Limited specializing in sales of branded fashion clothing.- Buying wholesale clothing of designer brands such as Armani, Hugo Boss, Ralph Lauren and many other brands.- Purchase of sports and fashion clothing such as Adidas Original, Puma, Nike and other sports brands- Day to day running of the company marketing online and offline

- Offering digital marketing consultancy services to business includes building brand awareness through internet medium, generating traffic to clients websites and implementing strategic marketing plans- Managing clients accounts and PPC campaigns- Writing promotional materials and press releases- Managing clients advertising spend to achieve best ROI- Strategic Consulting: including new websites & sales strategy development.- Running targeted mailshot campaigns

• Working in a successful, independent business specialising in the provision of internet-based business management software and e-commerce solutions to a number of clients including the Travel & Tourism Industry• Building the company from an embryonic start-up business to a company turning over in excess of £1.5 million and employing nearly 40 members of staff• End-to-end business development including generating new business leads, demonstrating services, issuing and managing… Show more • Working in a successful, independent business specialising in the provision of internet-based business management software and e-commerce solutions to a number of clients including the Travel & Tourism Industry• Building the company from an embryonic start-up business to a company turning over in excess of £1.5 million and employing nearly 40 members of staff• End-to-end business development including generating new business leads, demonstrating services, issuing and managing tender bids, negotiating, drafting contracts and coordinating after-sales service to safeguard the company’s interests• Auditing clients’ IT needs and also assisting various organisations with product-specific and general queries in relation to the organisations’ needs and how best to meet them• Consulting to large clients on digital media and marketing with a particular emphasis on targeted intelligent database segmentations marketing to B2C environment helping to drive multi-million pounds ecommerce transactions• Project managing new implementations within clients’ business frameworks to ensure efficient port-over of system information with minimum disruption to the clients’ businesses• Developing new technology and core software applications, and undertaking rigorous testing to ensure each product attains the highest level of compatibility with a clients’ needs• Responsible for the regular marketing of the business including articles and newsletter for circulation to clients, controlling budgets and implementing brand promotion through the company website, sector-specific industry websites, SEO and PPC• Performing presentations, attending regular conferences, trade exhibitions and networking events to promote the company and gain new contacts and business leads• Liaising with Third Party Suppliers of IT solutions and building partnerships based on effective cross-selling of Services• Recruiting and training staff members and supervising their development and knowledge Show less

- Working as a Support Manager within a niche IT company, providing customer service to ensure that the customers feel satisfied, valued and consulted- Customer service tailored specifically to the customer's needs and specifications, by analysing specific business requirements to provide a bespoke product- Handling the installation of the company's products at client sites and dealing with after sales queries to ensure an efficient solution provided within a short turnaround time-… Show more - Working as a Support Manager within a niche IT company, providing customer service to ensure that the customers feel satisfied, valued and consulted- Customer service tailored specifically to the customer's needs and specifications, by analysing specific business requirements to provide a bespoke product- Handling the installation of the company's products at client sites and dealing with after sales queries to ensure an efficient solution provided within a short turnaround time- Developing an esoteric knowledge of the products the company specialised in, and applying this expertise in a support environment to ensure clients obtaining maximum benefit from the products- Attending annual exhibitions and assisting with the company stand at the same, to further develop knowledge of the products and services on the market, enabling up-to-date information and advice to be given to customers- Recruiting staff on an ongoing basis, monitoring their performance through appraisal meetings and setting individual targets to obtain the best performance out of each member of the team Show less