Kenneth Cikanovich, Pmp Email and Phone Number
Supporting small businesses navigate the complex world of cyber security compliance with a range of IT services and solutions at
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Summit Business Technologies
Kenneth Cikanovich, Pmp's Location
Gambrills, Maryland, United States, United States
Kenneth Cikanovich, Pmp's Contact Details
Kenneth Cikanovich, Pmp work email
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Kenneth Cikanovich, Pmp personal email
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About Kenneth Cikanovich, Pmp
With over 15 years in supporting numerous industries including the Defense Industrial Base I know first the importance of protecting your company and your employees. In today's digital environment your company needs to be prepared for the next cyber security threat. If you are looking for ways to protect your company and/or reduce your overall IT overhead. Contact me at 443-795-5116 or via e-mail at ken.cikanovich@summitbiztech.com
Kenneth Cikanovich, Pmp's Current Company Details
Summit Business Technologies
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Supporting small businesses navigate the complex world of cyber security compliance with a range of IT services and solutions
Kenneth Cikanovich, Pmp Work Experience Details
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Senior Business Development CoordinatorSummit Business Technologies Jan 2020 - PresentMillersville, Md, UsSummit has been successfully helping organizations secure, protect and connect their data and information infrastructures for more than 30 years. We consistently top Maryland lists of IT companies. At Summit, we focus on preventing digital bottlenecks and security threats that can make your business less efficient, less competitive and even put it at risk.
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Lead Project ManagerAuto Care Association Jul 2019 - Jan 2020Bethesda, Md, Us-Mentored and support colleague in obtaining project+ certification-Oversaw the documentation of a technology demonstration in Las Vegas. Worked with multiple outside vendors and coordinated across multiple international time zones-Internally supported the research and negotiation with vendors to support the implementation of a new CRM and CMS platform -
Vice PresidentCei Consulting Dec 2016 - May 2019-Supported multiple consulting projects with small to medium defense companies looking to develop larger defense contracts- Introduced new CRM software to the team to enable better client management and tracking of contacts-Supported the American Shipbuilders and Suppliers Association (ASSA) in developing government contracts
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Project ManagerRpi Consultants Aug 2017 - Mar 2019Baltimore, Md, UsManaged 12 on-demand support service clients, to provide as needed and preventative maintenance for the Lawson system.Ran Multiple server migration projects to update client on-site servers Planned and executed multiple module implementations for Lawson clients, including Billing, and Lease Management, and HRManaged multiple projects developing process automation flows to support clients in interfacing between Infor Lawson and third-party vendor software, end user ID development, billing module updates, tax audits, accounts payable and payroll processing. -
Registered Client Relationship AssociateMerrill Lynch Sep 2013 - Dec 2016New York, Ny, Us• Achieved a 15% increase in service enrollment over a three year period• Brought on 15 new clients for the team with an average of $7MM in net new money per client• Developed call-out projects for existing clients regarding technology product education and fraud monitoring • Trained and mentored new Client Associates in structured and continuing hands-on training• Technology innovation projects and user interface testing for updates to global data systems -
Wealth Management Services Business Support AssociateMerrill Lynch May 2010 - Aug 2013New York, Ny, Us• Provided escalation service for time sensitive and back office support to Branch Office Management teams and the top 120 producing Financial Advisor Teams across the country.• Designed the third party access system for the client facing website currently utilized by the entire company.• Conducted and lead cross department interviews and meetings to ensure stakeholder buy-in of support levels.• Trained and on boarded 6 representatives for a Latin America facing Support Team.
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Wealth Management Call Center Research And Training SpecialistMerrill Lynch Nov 2006 - Apr 2010New York, Ny, Us• Managed training classes of 25-30 new hire representatives and existing employees on general financial knowledge, banking products, online support, and third party software download systems.• Coordinated an emergency notification project of 2500 clients affected by a VISA compromise.• Sole Subject Matter Expert responsible for Quicken Accounting Software assistance for all Merrill Lynch clients.• Assisted in the testing, design and piloting of the Merrill Lynch Client facing website.• Supervised and monitored the call center with an average call volume per associate handled was 80-120 calls per day. Maintained service levels of 98% call adherence.
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Banking Solutions Desk RepresentativeMerrill Lynch Apr 2006 - Nov 2006New York, Ny, Us• Dedicated banking specialist tasked with assisting clients with banking products. Maintained 100% satisfaction rating• On job training for both general and specialized services desk employees during the new hire training classes. • Performed and monitored training test calls for new hires in both for domestic and international call centers.
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Client Solutions RepresentativeMerrill Lynch Oct 2005 - Apr 2006New York, Ny, Us• Handled 80-120 general client inquiries a day involving account specific information and provided information regarding Merrill Lynch products and services. Maintained a 100% call adherence and satisfaction ratings.• Mentored new hire employees during training classes and assisted colleagues with product specific information.
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It And Mis InternshipPerdue Farms Jun 2004 - Aug 2004Salisbury, Md, UsConducted PC audits and phone audits to verify proper equipment identificationCompleted accounting drive consolidation to decrease the number of outdated filesCreated Access database to update old system technologiesStandardized general ledger for ease of file comparisonsRedesigned accrual account ledger, and performed clean up for an update of old technology Responsible for Accomac plant inventory re-identification for proper identification of machinery and parts
Kenneth Cikanovich, Pmp Skills
Sql
Java
Project Management
Financial Services
Banking
Series 7
Investments
Customer Service
Finance
Training
Microsoft Excel
Powerpoint
Securities
Call Center
Research
Python
Uniform Combined State Law
Asset Management
Quicken
Relationship Management
Microsoft Office
Microsoft Money
Mandarin
Spanish
Series 66
Outlook
Wealth Management Services
Microsoft Word
Portfolio Management
Risk Management
Management
Equities
Mutual Funds
Financial Advisory
Sales
Call Centers
Visual Basic .net
Microsoft Access
Wealth Management
Financial Analysis
Strategic Planning
Team Building
Business Process Improvement
Business Development
Business Analysis
People Management
Time Management
Leadership
Regulatory Compliance
Social Media
Ruby
Visio
Personal Development
Website Administration
Marathon
Salesforce.com
Kenneth Cikanovich, Pmp Education Details
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University Of HartfordBusiness Administration; Management Information Systems
Frequently Asked Questions about Kenneth Cikanovich, Pmp
What company does Kenneth Cikanovich, Pmp work for?
Kenneth Cikanovich, Pmp works for Summit Business Technologies
What is Kenneth Cikanovich, Pmp's role at the current company?
Kenneth Cikanovich, Pmp's current role is Supporting small businesses navigate the complex world of cyber security compliance with a range of IT services and solutions.
What is Kenneth Cikanovich, Pmp's email address?
Kenneth Cikanovich, Pmp's email address is ci****@****ail.com
What schools did Kenneth Cikanovich, Pmp attend?
Kenneth Cikanovich, Pmp attended University Of Hartford.
What are some of Kenneth Cikanovich, Pmp's interests?
Kenneth Cikanovich, Pmp has interest in Information Systems, I Enjoy Sailing, Rock Climbing, Outside Of The Work Week, Golfing, Hiking, Running.
What skills is Kenneth Cikanovich, Pmp known for?
Kenneth Cikanovich, Pmp has skills like Sql, Java, Project Management, Financial Services, Banking, Series 7, Investments, Customer Service, Finance, Training, Microsoft Excel, Powerpoint.
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