Kevin C. Morgan-Krupp Email & Phone Number

Waikoloa Village, Hi, Us

Bellevue, Washington, United States

Bellevue, Washington, United States

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area

Guided 2 brand-new Product Owners through the creation a clear product vision with a flexible product roadmap that delivered 8 key business objectives while also replacing technical debt; the most recent was a Dec ‘19 release that eliminated 2 administrative processes while implementing data integrity protections, sunset 2 legacy applications and got the Non-Revenue Travel team off of the Alaska Air Group mainframe. Drove the adoption of DevOps practices, including test-driven development, test automation, continuous integration, and transitioning to a containerized, cloud-based, microservice architecture.Established code and architecture standards, resulting in 95% code coverage for all new development and refactored legacy code, enabling frequent incremental delivery of new features to production while drastically reducing the need for production rollbacks due to critical defects.Presented an experimental mobile prototype exploring AR technology and machine learning to C- and Director-level representatives from Alaska Airlines, Facebook, and the San Francisco International Airport.

Greater Seattle Area

Laying the groundwork for a brand new product intended to transform Lantern Press from a B2B company to a B2C company.● Led the development and prioritization of a short-list of high-value features targeted for release Q1 and Q2 2018; delivered within 4 days of projected estimate.● Persuaded the CEO to shift from a “Big Bang” release to an incremental approach that introduced end users to the application as early as possible in order to elicit feedback early while offering a high-touch experience.● Leveraged Value Stream Mapping and Impact Analysis to convince company executives to make a drastic change in product strategy that led to immediate revenue growth following release.

Greater Seattle Area

A 10-week engagement spent conducting a Content Management System assessment for Circle, a mobile application that delivers customized content for women going through pregnancy. Assessment effort resulted in the delivery of:● Technical analysis of their existing application infrastructure and feature capability● Coordinating demonstrations and scoring of potential solution providers.● A high-level strategy and road-map for 3 different approaches, articulating the benefits, constraints, and pitfalls for each approach in the context of their specific business needs. -- The 3 approaches included: 1) custom build, 2) decoupled/headless, and 3) enterprise platform solutions● The initial build out of a new product backlog for a native mobile-focused CMS.

Greater Seattle Area

ACCOMPLISHMENTS● Supported development of Liberty Mutual’s new billing application, which delivered 90% of the highest value customer functionality by the target release date.● Reduced software defects by 20% through improved requirements refinement practices and opening communication across cross-program scrum teams.● Coordinated with Customer Data and Finance Management Scrum teams to identify dependencies and helped Product Owners align backlogs to minimize their impact.● Drove continuous improvement and adoption of lean software practices with development and engineering teams, increasing Velocity by 47% and pushing them on the path to continuous delivery.

Greater Seattle Area

● Trained Starbucks Product owner to use quantitative data (analytics) and qualitative feedback to set priority and keep Sprint Goals focused on highest value features.● Analyzed the existing systems and investigated alternative solutions to account for existing infrastructural constraints, content management, client-side benchmarks, and mobile deployment.● Produced promotional and training videos for upper management and board members.

Greater Seattle Area

Greater Chicago Area

Initially US Foods asked me to define the process for providing their customers with help, training, new feature, and FAQ content for their new $14 million website. As I finished the training requirements, US Foods asked me to shift my focus onto a more traditional business analyst role for their website’s core features.NOTEWORTHY PROJECTS● Digital First v3 (Online Ordering E-Commerce Application)● Dynamic Tag Management (Web Analytics and Reporting)● Digital Asset Management

Greater Chicago Area

The idea for LearnCivi came by accident. The Emphanos team started recording short training videos to save time with customer support needs. As more clients came to us with the same questions we started re-using videos. We discovered a need: clients needed on-demand self-directed CiviCRM training.

Chicago, Il 60606

My work at Emphanos included a very diverse set of responsibilities. Despite having a small team Emphanos juggled multiple projects at once, helping non-profits like the Sgt. Shriver Center for Poverty Law and Chicago Public Schools change to a customizable software application for tracking how they interact with their donors, volunteers, and members called CiviCRM. A few of my responsibilities included: designing and conducting blended client staff training, needs assessment and business analysis, process improvement, data cleaning, customer support, quality testing, and agile project management using Scrum and Kanban.KEY ACCOMPLISHMENTS○ Scripting, recording, and producing e-learning video tutorials for CiviCRM.org.○ Co-organized and instructed a two-day CiviCRM User and Administer Training.○ Developed client-specific blended learning programs for ten clients within the past year.○ Learned and began teaching CiviCRM and conducting Drupal and CiviCRM implementations within three months.NOTEWORTHY PROJECTS○ Chicago Public Schools○ Sargent Shriver Center for Poverty Law○ Sleep, Metabolism, and Health Center at University of Chicago○ Alternativas y Capacidades

Greater Chicago Area

When Rotary brought me on as project manager for their private social network, crowdsourcing platform, and app store for their new website launch, the project team included only three people. As we added people unfamiliar with Rotary's new project management practices to the team the responsibilities of project manager, business analyst, agile coach, and workshop designer all fell onto my shoulders; fortunately we did eventually find a dedicated business analyst.The new Rotary.org website earned 3 2014 EXCEL Awards in Web Publishing including:○ Gold in General Excellence: Association.○ Silver for Redesign ○ Bronze in Design ExcellenceNOTEWORTHY PROJECTS:○ Rotary Social Network○ Idea Starter (Online Crowd-sourcing Application)

Greater Chicago Area

In order to dispel the stereotypical 'frat' image, in 1989 Sigma Phi Epsilon fraternity (SigEp) launched the Balanced Man Program (BMP), which focuses on career and leadership training to members throughout their entire college career. While SigEp built the framework, they left individual chapters to custom tailor the BMP to their needs. While at SigEp Illinois Beta I rewrote, coordinated, and facilitated the programs for Junior and Senior members.KEY ACCOMPLISHMENTS○ Developed and implemented two member development programs for college students.○ Increased program participation by 50%, serving 43 participants.○ Increased yearly completion rate for Epsilon Challenge Program from <1% to 25%○ Developed and implemented a self-directed mentoring and professional development program for college juniors and seniors.NOTABLE PROJECTS○ Brother Mentor Challenge Program (Seniors)○ Epsilon Challenge Program (Second Semester Sophomores and Juniors)

Greater Chicago Area

RESPONSIBILITIESDesigning and implementing three six-week series on developing successful public speaking and presenting skills for students and professionals.Ran a 6-week preliminary program test with five students during the Summer ’10.Invited to judge Illinois Institute of Technology’s Summer ’10 semester IPRO day competition. Coordinating with the Illinois Institute of Technology to begin two weekly series on Public Speaking Basics I and II; each class will serve ten students.PROJECTS○ ProfessionaPalooza Alpha Kappa Psi Fraternity (Mar 2012)○ Talk Confident (Jun 2008 - Present)○ K.C. Krupp International Business Network (Sep 2008 - Present)

Greater Chicago Area

COMPANY DESCRIPTIONA architectural and construction design-build company based in Crystal Lake, IL, Sarillo Development specializes developing commercial building projects with the intention of long-term client relationships providing design, construction, and repair services across a project's life span.RESPONSIBILITIESNegotiated contractor and product bids and managed and prepared change orders, purchase orders, and subcontractor change orders on multiple projects running concurrently. Reviewed and developed shop drawings, samples, mock ups, site surveys, and construction drawings and permit sets for submission to city departments of jurisdiction, including as-built, architectural, space, mechanical, plumbing, and electrical plans and sketches. Managed the schedules, budgets, drawings, and itemized punch lists for build-outs ranging between 2,400 SF and 20,000 SF in the Chicago suburbs.PROJECTS○ Cheer Fusion (Nov 2010 - Dec 2010)○ Princeton Pointe (Oct 2010)○ Nick's Pizza Place, Elgin (Oct 2010)○ Stuebe Residence (Oct 2010)○ Two Guys and a Truck (Oct 2010)○ Pingree and Rackow Phase 3 (Oct 2010 - Dec 2010)○ Adagio Teas, Skokie (Sep 2010 - Dec 2010)○ McHenrey County Music Center (Sept 2010 - Oct 2010)○ Adagio Teas, Naperville (Aug 2012 - Nov 2010)○ Know Place Pets (Aug 2010 - Nov 2010)○ New Management LLC (Aug 2010 - Sep 2010)○ Harper Theater (July 2010 - Aug 2010)

COMPANY DESCRIPTIONThe Illinois Institute of Technology (IIT's) Office of Student Affairs and Orientation is responsible for managing all student activity and student life programs at IIT as well as orientation programs for all of IIT's incoming undergraduate students.RESPONSIBILITIESRepresented IIT as a student guide and ambassador with a team of twelve undergraduate student orientation leaders, leading six two-day orientation sessions for incoming undergraduate students between June and August each year. Each orientation session required each Student Orientation Leader to be responsible for 10 - 30 undergraduate students. Student Orientation Leaders developed their own "Welcome" programs and activities.

KEY ACCOMPLISHMENTS○ Conducted eight in-classroom presentations on IIT's study abroad opportunities.○ Built a contact list of over 200 interested students.COMPANY DESCRIPTIONThe Illinois Institute of Technology (IIT)'s International Center processes all of international student programs, including incoming international students and outgoing study abroad students. The IIT study abroad program has had domestic students study in Denmark, Germany, the United Kingdom, Australia, Japan, China, India, Morocco,South Korea, South America, and many more locations worldwide.RESPONSIBILITIESRepresented IIT’s Study Abroad programs, providing informational sessions, classroom presentations, and serving as a promoter and recruitment officer at campus events using a combination of learned facts and personal study abroad experience.

Greater Chicago Area

COMPANY DESCRIPTIONThe Illinois Institute of Technology School of Architecture Wood Shop provides architecture students with access to tools and materials necessary for constructing school projects. Shop facilities include access to wood working, welding and metal working, laser cutter, and CAD machinery.RESPONSIBILITIESManaged tool and product inventory, supervised students on proper safety procedures while working with power machinery, and maintained and repaired Universal Laser Systems x600 and x660 laser cutters. Also served as an assistant for advice on student projects.

Greater Chicago Area

Everyone should work in the restaurant industry at some point in their life. I know that sentiment leans borderline cliché, and if I had to take one thing away from my time at Panera that would still be it.So many people rush through life forgetting to recognize the humanity in all the people they simply dismiss and pass by. It's also impossible to look cool in a green apron with your arms shoulder deep in a trash can. You either come out of the restaurant industry with humility or deep-seated resentment; fortunately, I found the former.COMPANY DESCRIPTIONThe 'classier' and 'healthier' fast food option (assuming you don't just go for the pastries and cinnamon rolls), Panera Bread describes itself as a bakery-cafe, offering a collection of sandwiches, soups, salads, drinks, and freshly baked pastries, bagels, and bread. In 2007 Panera launched a new store in downtown Chicago, across the street from the Sears (Willis) Tower. I started busing tables on the first day the new store opened.RESPONSIBILITIESClean and maintain the dining room, stocked back of house, food preparation, dish washing, sandwich line, salad line, consolidate restaurant orders, prepare and deliver catering orders, a variety of other customer-service related activities and, yes, taking out garbage.

B.Arch, Architecture, Landscape Architecture

Activities and Societies: Sigma Phi Epsilon Fraternity, Dance 101, Office of Student Activities and Orientation, International Center.

Architecture

Activities and Societies: Russia Study Tour, Ribe Study Tour, Germany-Netherlands Study Tour, Pre-Architecture Student Mentor