K.C. Marshall Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

Leads/coordinates technology implementation and training for clinical & administrative leaders, practice providers, staff personnel, system analysts and other project managers; elicits requirements, analyzes issues, designs architecture, implements solutions.Completed a three-year project to implement scheduling logic and appointment management systems to improve patient access to provider schedules across 16 Massachusetts General Hospital (MGH) Primary Care Metro Boston practices;… Show more Leads/coordinates technology implementation and training for clinical & administrative leaders, practice providers, staff personnel, system analysts and other project managers; elicits requirements, analyzes issues, designs architecture, implements solutions.Completed a three-year project to implement scheduling logic and appointment management systems to improve patient access to provider schedules across 16 Massachusetts General Hospital (MGH) Primary Care Metro Boston practices; expanded system to include 3 Mass General Brigham (MGB) enterprise-level regional practices.Increased levels of responsibility: Project Manager I, Project Manager II, Senior Project Manager. Show less

MS Healthcare ManagementMS Technology ManagementMBA - Concentration in Public ManagementInterdisciplinary and integrative multi-degree program emphasizing applied technology and process improvement in healthcare through the Colleges of Business, Nursing & Health Sciences, and Public Policy. Curriculum: healthcare operations/project management, policy administration, decision/cost analysis, economics & finance, Lean initiatives, analytics & informatics (R/Studio)… Show more MS Healthcare ManagementMS Technology ManagementMBA - Concentration in Public ManagementInterdisciplinary and integrative multi-degree program emphasizing applied technology and process improvement in healthcare through the Colleges of Business, Nursing & Health Sciences, and Public Policy. Curriculum: healthcare operations/project management, policy administration, decision/cost analysis, economics & finance, Lean initiatives, analytics & informatics (R/Studio), visualization/dashboards (Tableau), enterprise systems management (AWS), and operating systems & fundamental programming with object-oriented concepts (UNIX, SQL, C, Java).Inductee of Beta Gamma Sigma, International Business Honor Society. Show less

Managed and led 47 U.S. and international personnel distributed across six remote regional facilities with a $1M budget while improving operations and processes for manning, training, infrastructure modifications, and information system security upgrades. Coordinated effective communications, outreach services and strategic direction for executive leadership and senior directors encompassing 20K+ personnel and family members during 140+ regional projects and issues, including budget… Show more Managed and led 47 U.S. and international personnel distributed across six remote regional facilities with a $1M budget while improving operations and processes for manning, training, infrastructure modifications, and information system security upgrades. Coordinated effective communications, outreach services and strategic direction for executive leadership and senior directors encompassing 20K+ personnel and family members during 140+ regional projects and issues, including budget constraints, infrastructure changes, incidents & mishaps, and public health/safety.Resolved ambiguous communication, negotiated requirements, addressed sustainability and improved client management processes within Japan-U.S. governmental workgroups and committees during a period of intense fiscal and policy constraints.Proposed, planned and procured a $1.2M region-wide intranet system to improve overseas communication capabilities while meeting strict U.S. information security regulatory compliance. Show less

Led 15 virtual and on-site teams across eight time zones to coordinate 50+ outreach projects and training events with foreign nations throughout the Asia Pacific region.Implemented project plans and strategy of public outreach initiatives during the highly-publicized arrival of the first nuclear-powered carrier assigned to Japan.

Formed and led a strategic communications team of 14 specialists from all U.S. military service branches and civilian cultural experts from non-western countries to implement 17 strategic initiatives and improve Iraqi, pan-Arab and international community perceptions.Influenced multiple matrixed organizations and external stakeholders to unfreeze legacy policies and procedures while garnering essential acceptance and logistical support for unprecedented initiatives and… Show more Formed and led a strategic communications team of 14 specialists from all U.S. military service branches and civilian cultural experts from non-western countries to implement 17 strategic initiatives and improve Iraqi, pan-Arab and international community perceptions.Influenced multiple matrixed organizations and external stakeholders to unfreeze legacy policies and procedures while garnering essential acceptance and logistical support for unprecedented initiatives and projects.Awarded the Department of Defense Bronze Star Medal for exceptional performance and leadership in a complex, fast-paced and high-stakes environment. Show less

Ms Healthcare Management

Ms Technology Management

Master Of Business Administration (Mba), Concentration In Public Administration

Ma Mass Communication & Media Studies (Public Relations)

Bs Information Technology

Ba Psychology & Organizational Behavior