Kevin Cody Email & Phone Number

Chelmsford, Ma, Us

Glastonbury, Connecticut

Waltham, Ma

• Worked on our primary product where the application meets the operating system.• Triaged and repaired software issues reported from customer sites and the QA lab.• Handled escalated customer cases that were beyond field personnel capabilities.• Participated in Review Board as both code reviewer and code author.• Designed, deployed, and supported a rich network control layer across all products.• Designed, deployed, and supported complex-task scripts for use by field personnel.

Beverly, Ma

• Deployed a clustered virtual hosting environment using CentOS and DRBD.• Rebuilt all core network services including DNS, DHCP, LDAP, Postfix, Squid, Samba A.D., OpenVPN, CUPS, and EJBCA, using Gentoo and CentOS Linux, and per­task virtual machines.• Enabled and configured internal and outbound IPv6 connectivity, plus an inbound IPv6 tunnel.• Planned a switch upgrade, and a highly available storage platform using CentOS and DRBD.

St. Paul, Mn (Remote)

• Responsible for server builds, maintenance, and troubleshooting.• Replaced diverse UNIX systems with a RedHat/VMware standardized platform.• Designed and deployed health check scripting for load balanced systems, including systemhealth checks, database and file readiness tests, and a working test of Flash Video services.• Wrote and deployed the “Banjax” script for timely email notification of health check failures.• Retooled the packaging and deployment procedure for Lextranet application.• Ported the Lextranet application from legacy to current Apache, and CentOS 4 to RHEL 5.• Responded to emergency support calls via VPN and telephone, on a weekly rotating basis.

Boston, Ma

• Responsible for server and desktop builds, maintenance, and troubleshooting.• Designed and deployed a custom hardware VPN, including concentrator and remote stations, using OpenWrt, CentOS, and OpenVPN, to enable IP phone extensions in home offices.• Designed and deployed a dynamically routed, multisegment LAN using OSPF and ucarp.• Designed and deployed clustered DNS, DHCP, LDAP, and Kerberos services.• Designed and deployed an HA HTTP load balancer using Red Hat Enterprise Linux.• Rewired three datacenters using color coded cables to establish a degree of sanity.• Monitored all server systems using Nagios and a collection of homegrown scripts.• Responded to emergency support calls, remotely and in person, on a weekly rotating basis.

Boston, Ma

• Managed and operated digital printing hardware, including DocuColor 2045, DocuTech 6135, Canon iR105, MicroPress, and DigiPath• Assisted the Graphics department with design and prepress projects using QuarkXPress; Adobe Photoshop, Illustrator, and Acrobat; and the GIMP• Streamlined graphics workflow practices and file management by isolating files according to their significance and expected lifespan• Monitored all servers' health using logwatch and manual daily logins• Completed I.T. overhaul started under Northstar Reprographics, including a new managed switch, a Gentoo Linux Gigabit­ connected auxiliary file and print server, and a multi-segment IP network design using 802.1Q VLANs• Deployed Win4Lin Terminal Serer on Gentoo Linux to enhance reliability and accessibility of Windows applications to customer service and sales staff• Deployed a lightweight firewall using SELinux-enabled Gentoo Linux to the office in Peabody• Later moved the bulk of the equipment to Peabody and transferred the recent Peabody firewall to a new, smaller sales office in Boston• Relieved the existing Windows NT server of its routing and Exchange services• Established seamless network transparency between offices using PPTP, the Common UNIX Printing System, and multi­view DNS maps

Boston, Ma

• Revised user sercurity infrastructure using Kerberos and LDAP• Upgraded Samba file service components to version 3.0 to leverage the new LDAP backend• Deployed custom firewall using NSA secuity enhanced Gentoo Linux• Deployed a dedicated authentication server using Gentoo Linux• Improved email persistence by switching to IMAP message access• Deployed a dedicated smart mail exchange server using Gentoo Linux, Postfix, amavisd-new, clam­av, and F­Prot antivirus, and SpamAssassin• Established automatic time synchronization using NTP• Responded to emergency support requests, mostly via remote access• Assisted Graphics and Digital Production with technology challenges

Newton, Ma

• 24/7/365 bi­coastal technical support for sales, marketing, development, and QA staff• Deployed updates to the production web servers, initially via interactive Bash shells• Established automatic time synchronization using rate and vixie­cron• Determined and executed both proactive and reactive hardware replacements• Integral role in design and operations growing from 500 to 2500 concurrent users• Planned and deployed upgraded hardware RAID to achieve OLTP database fail­over• Developed and deployed emergency business logic changes in website Perl code• Developed and implemented network design, initially unfirewalled with a hardware VPN tothe data center, later a dedicated T1 from the data center with multi-layer Linux and Ciscofirewall protection, snort intrusion detection, and private DSL for QA• Installed and maintained equipment at an Exodus leased data center• Audited data center switch configuration and interconnects; rewired and reconfigured asnecessary to achieve highest availability and inter­switch bandwidth• Wrote and maintained custom administration scripts in Perl and Bash to automate atomic sitesoftware updates across load­balanced servers• Planned upgrades to accommodate network growth using real-time Ethernet traffic analysis,mathematical modeling, and inegrated hardware error detection• Developed and debugged new custom Red Hat based web servers• Monitored overall site and systems' health using Demarc, logwatch, and daily manuallog­ins to check for unreported fault conditions

Boston, Ma

• Deployed unmanaged switches to solve collision problems,allow for a DMZ,and retire legacy coaxial (10base2) segments• Deployed a Red Hat Linux fileserver to support graphic design and production printing operations using software RAID, Samba, netatalk, LPD, and NIS• Deployed a Windows NT Terminal Serer to enable remote access to Printer's Plan production management software and Goldmine CRM• Deployed on­premises email service system using Postfix and POP3• Upgraded from a small embedded NAT device to a Red Hat based firewall• Rebuild dilapidated and malfunctioning workstations with Windows ME• Responded to emergency support requests, often via remote accessibility• Achieved a record 480 days of unattended uptime on the file server

Chelmsford, Ma

• Serviced a wide variety of existing systems, Y2K certification, storage management, internet security, security auditing, performance and failure troubleshooting; performed targeted system and appliance upgrades• Built, configured, tested, and deployed new systems using Windows 9x/NT/2K, Red Hat Linux, SCO UNIX, and NetWare

Tyngsboro, Ma

• Implemented prototype e-commerce applications using Cold Fusion, Microsoft Access, CA Jasmine, Visual BASIC, and Apache to serve as basis for ongoing development efforts, actively participated in team engineering sessions, implemented modules according to team design• Designed and implemented corporate network using Red Hat Linux, Windows NT, unmanaged switches, a NAT private segment, and an unshielded DMZ• Assisted all departments where necessary, especially QA with system support and IT with design,deployment, and emergency projects

Chelmsford, Ma

• Built, configured, and tested Intel-based servers and workstations using NetWare, Windows 95/NT, SCO UNIX, and Red Hat Linux• Diagnosed hardware and software problems, repaired as necessary• Traveled to customer sites for emergency service and installations

Boston, Ma

• Responsible for first­response user support and troubleshooting• Monitored software labs of Sun, DEC, Windows NT, and Mac stations• Kept laser printers loaded with paper and free of jams

Computer Science

Activities and Societies: "The Crew", volunteer systems administration student adjunct group

Education record