K.C. Olson Email & Phone Number

Alameda, Ca, Us

San Francisco, California, Us

• I am the main point of contact at Meraki Operations for a large integration team working on bringing Cisco Meraki’s product into the Cisco sales realm. My responsibilities include overseeing implementation of system synthesis for all aspects of fulfillment operations.• Order Processing – inspecting and correcting any issues found with orders being transferred to Meraki from Cisco Systems. • Order Fulfillment – monitoring all initial orders transmitted to our DCs, identifying and troubleshooting any errors.• Order Delivery – updating Meraki’s export documentation to align with those at Cisco Systems in order to certify all shipments comply with international regulations.• Am in constant communication with various points of contact across many departments at Cisco Systems: IT, export compliance, tax team, logistics• Proven organizational skills – keeping an up-to-date schedule, prioritizing high-risk issues, ensuring proper resources are available for a project.• Excellent analytical skills – able to identify and address issues before they can lead to major concerns.

San Francisco, California, Us

• Total purchase commitment ownership – from PO creation to final invoice payment• Excellent working relationship with all levels, management and executive, of my extremely satisfied ODMs in Taiwan• Successfully launched several new product lines for Cisco Meraki with no stock level worries• Coordinate with 3rd party vendors to alleviate material stock concerns at ODMs when needed• Lightning fast response to ship method questions from freight forwarders, requests from ODMs, and inquiries from co-workers• Positive interactions with members of engineering and hardware teams at Cisco Meraki• Supreme control of supply chain – no stock outs and 99% of product being sent via sea and not through air• Strive to stay current on business trends that may affect future growth potential• Help drive QBR meetings by preparing presentations and ensuring progress is made after QBR• Consistent tracking of large customer deals coming down the sales pipeline in order to ensure availability of product.

San Francisco, California, Us

• A jack-of-all trades for a rapidly growing tech startup, helping ensure the Operations team kept pace with a company that doubled in size year over year: o As Returns Specialist – processed customer returns through Meraki’s own proprietary system in a timely manner and handled any customer issues relating to returns. o As Fulfillment Specialist – ensuring orders flowed through our ERP system in order to meet our goal of shipping all orders within 24 hours of receipt of purchase order. o As Inventory Specialist – responsible for monitoring and providing weekly reports on inventory levels at our 2 distribution centers. Kept records of and troubleshot issues with the hundreds of thousands of serial numbers in our ERP program. In charge of handling RMA shipments to our manufacturers in Taiwan/China for product refurbishment.• Excellent analytical skills – able to identify and address issues before they can lead to major concerns.• Known leader in the Meraki Operations department – my knowledge of all aspects of Meraki Operations has made me an invaluable member of their team• Being the main point of contact for our two distribution centers – one in Fremont, CA, the other in Amsterdam, Netherlands. Always willing and able to work odd hours to create a positive working relationship with our overseas partners.

San Jose, Ca, Us

Senior team leader of Meraki Manufacturing Operations Project Management team

San Francisco, California, Us

In charge of all shipping matters, including but not limited to:- Production, packaging, and labeling of all legal material- Weekly billing review- Price negotiations and buying powers for all shipping and office supplies