Kc Phaneuf work email
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Fifteen plus years of client management experience, a versatile skill set in account management, product management, sales, and client service delivery. Multiple awards received for excellence in customer service and customer retention.
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Director Client RelationsBlue Hill Research Sep 2013 - Jan 2018Greater Boston AreaBlue Hill Research is a provider of research and analysis on the global IT industry. Developer of total cost ownership measurement (TCO) return on investment (ROI) and anatomy of decision (AOD) analysis. Blue Hill’s annual research agenda includes enterprise mobility, analytics, business intelligence (BI), cloud, security, legal technologies, governance & risk management, financial operations, enterprise performance management, Internet of Things (IoT) and wearables. -
Director, Client InteractionsIans Feb 2011 - Sep 2013Boston,MaIANS is a leading provider of in-depth security insights and decision support delivered through research, community, and consulting. In this role, I managed IANS' inquiry product, aligning clients with expert security practitioners and industry peers for the purpose of obtaining strategic direction. I led the product's expansion by achieving 112% year over year growth in utilization. I developed IANS’ client feedback process, and implemented metrics for product trends and profitability… Show more IANS is a leading provider of in-depth security insights and decision support delivered through research, community, and consulting. In this role, I managed IANS' inquiry product, aligning clients with expert security practitioners and industry peers for the purpose of obtaining strategic direction. I led the product's expansion by achieving 112% year over year growth in utilization. I developed IANS’ client feedback process, and implemented metrics for product trends and profitability analysis. Recipient of the “Most Valuable Player” company award in 2011. Show less -
Global Council Manager, Security & Risk ManagementForrester Research Mar 2003 - Jun 2009Cambridge, MaForrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. Forrester works with professionals in 19 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs.Global Council Manager for Forrester Leadership Boards program, which is a program for senior IT executives in large $1B+ enterprises across… Show more Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. Forrester works with professionals in 19 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs.Global Council Manager for Forrester Leadership Boards program, which is a program for senior IT executives in large $1B+ enterprises across the globe. As part of the Leadership Boards Program, members actively participate in face-to-face, online collaboration, and conference member meetings through a proprietary online community for members only. Additional key person to person interactions are facilitated by Forrester advisors and analysts. The Security & Risk Management Council I managed and led represented over $2MM in business for Forrester. Key aspects of the role involved program management, new business development, client management, and the management of advisors who supported the security and risk executives in the program. Show less -
Operations / Marketing CoordinatorAtlas Venture Apr 2001 - Aug 2002Greater Boston AreaAn international early-stage venture capital firm investing in: communications, information technology and life sciences innovation. -
Operations Coordinator For Global ConsultingC-Bridge Internet Solutions Jun 2000 - Apr 2001Cambridge, MaAn MIT Based startup company focused on service oriented architecture and business process management that went public in 1999.
Kc Phaneuf Skills
Kc Phaneuf Education Details
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Integrated Marketing Communications -
Business Administration -
International School Of Amsterdam
Frequently Asked Questions about Kc Phaneuf
What is Kc Phaneuf's email address?
Kc Phaneuf's email address is kp****@****tmp.com
What schools did Kc Phaneuf attend?
Kc Phaneuf attended Emerson College, University Of New Hampshire, International School Of Amsterdam.
What skills is Kc Phaneuf known for?
Kc Phaneuf has skills like Account Management, Product Management, Marketing, Competitive Analysis, Crm, Client Services, Strategic Planning, Management, Program Management, Sales, Marketing Strategy, Leadership.
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