Katie Pickrell Email & Phone Number

Los Angeles, CA, US

Orange County, California, United States

- Manage, lead and build out the software development operations business unit while fostering an organizational culture of continuous process improvement and learning.- Oversee, manage and support multiple operations teams including but not limited to QA/Testing, Design, Product Management, Support Operations- Support monthly reporting, financial.

Los Angeles, CA

- Facilitated and managed product operations for 6 large enterprise clients of a software product - Performed duties of scrum master including but not limited to sprint planning, stand ups, QA testing, release management, feature scoping, estimate proposals - Successfully maintained a 100% retention rate of clients for the first 3 years of management.

• Product Owner, SME and System Administrator for the pipeline management security application (Shield)
• Interim scrum master and project manager for software development team
• Facilitate daily scrum, sprint planning and sprint retrospective meetings
• Chair of the Trusted Partner Network (TPN) Technology Platform Development Sub-Committee; responsible for development initiatives, timelines and requirements for the TPN instance of Shield
• Perform sales demos of Shield to interested industry partners
• Documents and communicates technical specifications to ensure that proper and optimized techniques, queries, and final deliverables are understood and incorporated into existing processes

• Collaborated with Development Engineers around data/table structures in order to optimize for Tableau Dashboards and other self-service needs
• Reviewed project deliverables and deadlines and outline User Stories and Acceptance Criteria as well as handle deprecation of features if required
• Responsible for looking for opportunities to improve current processes or find efficiencies by applying industry best practices and understanding future plans for the department/industry
• Collaborated to launch the Trusted Partner Network (TPN), an entertainment industry wide content security program, cross-trained users on the Shield application and oversaw the software deployment and implementation to.
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
• Troubleshoot system errors and escalate larger defects to development staff for both Shield and TPN implementations of the application

• Maintained data accuracy, availability, and freshness from Shield
• Coordinated Site Security assessments globally
• Acted as the face of the Content Protection team for internal business units and external vendors
• Managed a centralized email account for all Content Protection team needs

Burbank

Content and Media analysist and project organizer for UltraViolet digital offers. Includes organizing and publishing offer specific metadata for features and episodic content. Also includes tracking and processing media assets for each of the major studios including Warner Bros, Sony Pictures, NBC Universal, HBO, BBC, Paramount, Lionsgate, and Village.

Summa Cum Laude graduate with a Bachelor of Arts in Communications with a concentration in Entertainment Studies. Member of the Entertainment & Tourism Club. Kappa Tau Alpha top scholar award recipient and recipient of the outstanding student award in the Entertainment Studies concentration.

Organize Social Marketing Campaigns for bands such as Flogging Molly, Gotye, Young Jeezy, Escape The Fate, August Burns Red, and festivals such as SXSW and Bamboozle.Create graphic design media content for national tours such as flyers, TV slides, billboards.Communicate between Live Nation and various band agents to agree on tour booking terms and.