Kenneth P. Email & Phone Number

Mountain View, California, US

Boston, Massachusetts, US

• Implemented AWS best practices for compute and storage, resulting in significant reduction in operating costs.
• Leads and mentors team members in utilizing various tools and technologies such as GitLab CI/CD pipelines, Kubernetes, AWS infrastructure, Terraform, Honeycomb, DataDog, SumoLogic, and Qualys.
• Empowered development teams to effectively handle operational workloads, leading to faster deployments and alignment with business goals.
• Collaboration with Development and QA teams to conduct thorough root cause analysis for high-priority issues.
• Played a key role in maintaining yearly FedRAMP compliance by assisting in the implementation of container hardening and security vulnerability patching best practices.
• Implemented telemetry and logging within key applications and infrastructure to ensure clear visibility and understanding of critical infrastructure and applications.

Boston, Massachusetts, US

• Regular participant in Program Increment planning and SAFe Agile adoption. Stood in as Scrum Master for my team assisting leadership with all things JIRA.
• Lead SRE taking two key applications from development all the way to production operationally. This included IaC, monitoring, dashboards, alerting, debugging with development partners.
• Offered professional guidance and support to colleagues and even as someone to listen to in times of need.
• Assisted with onboarding new SREs and provided guidance to interns who joined the team.
• Created comprehensive documentation and delivered presentations on system workflows. Developed video walkthroughs to facilitate understanding of product composition or new team members.
• Monitored critical infrastructure and application via USE metrics (utilization, saturation, errors) using DataDog. Honeycomb for APM based metrics. SumoLogic for log ingestion.

Boston, Massachusetts, US

Boston, Massachusetts, US

• Deployment of Visual Command Center(VCC) software to client environments
• Powershell scripting i. Automation of monitoring checks for things like disk space, account lockouts/expirations, database sizes, and last reboot timesii. Created functions to be used for day to day support of our.
• Administration of Microsoft SQL servers including SQL 2008, 2012, 2014, 2016i. Backing up and restoration of databasesii. Using SQL Queries to modify database tablesiii. Login and permission security settings
• Installation and Administration of Microsoft Sharepoint including Sharepoint 2010 and Sharepoint 2013i. Installation and configuration of Microsoft Sharepointii. Creating Sharepoint listsiii. Installation of web.
• Maintain hosted VCC environments within the cloudi. Patching and updating of the serversii. Day to day monitoring of services, user accounts, and overall health of servers
• Debugging and troubleshooting of VCC software via QA Testing

Lansing, Michigan, US

Lansing, MI, US

• Provide third level support to end users at Jackson National Life and PGDS-US
• Thin Print Architecture, management, and printer queue creation
• Thin Print troubleshooting
• Mobile and secure/follow-me print implementation
• Group Policy Object management and administration
• Active Directory management

Bellevue, Washington, US

• Bus tables in main dining room, and bar
• Multi tasks and takes direction from all angles to ensure 100% accuracy with customer service.
• Replicate full knowledge of operations: products, procedures, and policies.

Detroit, MI, US

• Forklift and overhead crane operation
• Work dealing with tooling and die of truck axle manufacturing
• Verification of axle blueprint prior to machine start up
• SPC/Hourly check sheets
• Quality inspection of truck axles using roll gauges, calipers, snap gauges and various other measuring tools in order to verify part is to print
• Promoted from Operator position to line Technician

• 1 of 261 Pilot Selects for the fiscal year of 2010 for Naval Officer Candidate Schoolo 1 of ~700 total including ODS, OCS, and the Naval Academy.
• 9 weeks of military training including classes of engineering, navigation, history, maneuvering
• 16 hour work days 7 days a week learning discipline in marching, rifle drill, and taking orders
• Received a Secret security clearance

• Interacted with golfers
• Carried golf bags and cleaned clubs
• Set up for outings, banquets, and weddings, both inside the club house and outside on the course
• Served tables during weddings and golf outings
• Bartended when not serving or catering to golfers/wedding guests.

• Worked with international students in a hotel like environment and learned to understand and be patient with people of other dialects who were not clear in their English
• Kept counts of two separate drawers of money
• Sorted and handed out mail to over 200 graduate students living within the facility
• Worked closely with management
• Learned to create invoices and keep proper record of transactions

Bachelor Of Science (B.S.), Anthropology

Bachelors, Chemistry

Diploma