Kianna Santana Email & Phone Number

Remote

Honolulu, Hawaii, United States

Managed all daily operations of the office such as obtaining insurance authorizations, verifying medical benefits, keeping schedules for physical therapists full and handling complex patient inquiries. Delivered solutions to build a high performing organization while maintaining a “great place to work” environment.Planned and coordinated activities to ensure projectgoals and objectives were met within designated time frames. Prioritized work with an appreciation and understandingof organizational drivers and critical objectives.Oversaw all aspects of project, including the setting ofdeadlines and the goals and deliverables that supportedthe project objectives.Assigned responsibilities, managed resources, and performed planning for the projects.Investigated denied claims.Responsible for HR duties to include talent acquisition, employee engagement, implementing change, etc.Organized and maintained company files, updated clinic website, prepared invoices and created legal docs as necessary. Utilized Medical Terminology when completing documentation and data entry.Usage of computers (85 wpm average), EMR software, fax machines, telephone system, and copier daily.

Honolulu, Hawaii, United States

Researched, evaluated and maintained resources for a variety of career fields and issues pertaining to Oahu’s homeless population.Worked with clients to decide career paths and complete applications.Instructed job search/interview classes.Collected work history in order to create resumes.

Honolulu, Hawaii, United States

Assisted attorneys with various tasks such as filing, scanning, scheduling meetings and compiling estate planning documents.Drafted court documents/pleadings and transmittals.Deposited checks into business bank accounts.Routed phone calls and other correspondence the office received.

Associate'S Degree, Accounting

Certificate Of Achievement And Competence, Human Services, General