As the Administrative Assistant Lead at the UW's Center for Experiential Learning and Diversity, I play a pivotal role in enhancing the UW undergraduate experience by fostering an inclusive and supportive environment for students, faculty, and visitors of the suite.I collaborate with UW leadership to ensuring that our suite's operational needs are met and facilities run smoothly. This includes handling onboarding processes, maintaining digital resources, and managing office supplies while adhering to university policies.I serve as the primary point of contact for our suite and manage a team of student front desk staff, overseeing their training and performance to maintain exceptional services. Additionally, I assist in EXPD event planning and support student staff in delivering program-related initiatives.My role is rooted in taking accountability, advocating for equity, and fostering collaboration. I strive to uphold EXPD's commitment to diversity, working to build relationships that support the diverse needs of our community.

- Facilitated the employee onboarding of front desk staff by conducting policies and procedures training, including printer maintenance and file management protocols. - Updated front desk resources (e.g., technology manuals, employee directories) and refreshed lobby display materials regularly, maintaining accuracy and supporting smooth daily operations. - Collaborated with the administrative team to manage suite facilities, office supplies, and update evacuation plans, ensuring a secure and well-equipped office environment. - Oversaw and updated digital content on WordPress and SharePoint (e.g. videos and guides), ensuring accurate and reliable program information.

In this role I have the opportunity to work on a social media outreach plan and create social media posts for Councilmember Sarah Perry's Facebook, Twitter, and Instagram. I also support my work colleagues with drafting and sending monthly newsletters and regular constituent email communications across District 3. Additionally, I create and design marketing materials for social media posts, updates, and mailers to be shared with community members.