Kevin Cortez

Kevin Cortez Email and Phone Number

E-Commerce Specialist | Success today requires the agility and drive to constantly rethink, reinvigorate, react, and reinvent. @ West Coast Shaving
chino hills, california, united states
Kevin Cortez's Location
La Verne, California, United States, United States
About Kevin Cortez

Leveraging 8 years in e-commerce, with the last 5 focused on E-Commerce Operations Management, I'm a data-driven professional passionate about streamlining processes and achieving significant growth. My efforts were instrumental in our company being recognized as a Newsweek Top Site from 2021 to 2023. I've personally spearheaded initiatives that reduced lead times by 20%, increased product availability by 15%, and fueled a 30% revenue surge over three years. My expertise in project management, data analysis, and vendor negotiation allows me to leverage technology and implement innovative solutions to propel business objectives forward.

Kevin Cortez's Current Company Details
West Coast Shaving

West Coast Shaving

View
E-Commerce Specialist | Success today requires the agility and drive to constantly rethink, reinvigorate, react, and reinvent.
chino hills, california, united states
Employees:
8
Kevin Cortez Work Experience Details
  • West Coast Shaving
    E-Commerce Operation Manager
    West Coast Shaving Sep 2021 - Present
    As the E-Commerce Operations Manager at West Coast Shaving, I have successfully optimized our supply chain by implementing efficient processes, managing vendors effectively, and optimizing inventory, resulting in reduced lead times, improved product availability, and significant cost savings. I have also enhanced the customer experience by spearheading initiatives such as user-friendly website features, optimized order fulfillment, and proactive customer support measures, leading to increased… Show more As the E-Commerce Operations Manager at West Coast Shaving, I have successfully optimized our supply chain by implementing efficient processes, managing vendors effectively, and optimizing inventory, resulting in reduced lead times, improved product availability, and significant cost savings. I have also enhanced the customer experience by spearheading initiatives such as user-friendly website features, optimized order fulfillment, and proactive customer support measures, leading to increased customer satisfaction and retention. Show less
  • West Coast Shaving
    E-Commerce Purchasing Coordinator
    West Coast Shaving Sep 2018 - Sep 2021
    Myrtle Beach, South Carolina, United States
    As the E-Commerce Purchasing Coordinator at West Coast Shaving, I played a pivotal role in managing purchase orders for essential business materials, including packaging and stock for inventory. By implementing strategic purchasing initiatives and negotiating favorable terms with vendors, I achieved significant cost savings and increased profitability for the company. Additionally, I streamlined administrative processes, such as payroll and benefits, through the implementation of automated… Show more As the E-Commerce Purchasing Coordinator at West Coast Shaving, I played a pivotal role in managing purchase orders for essential business materials, including packaging and stock for inventory. By implementing strategic purchasing initiatives and negotiating favorable terms with vendors, I achieved significant cost savings and increased profitability for the company. Additionally, I streamlined administrative processes, such as payroll and benefits, through the implementation of automated systems and workflow optimizations, resulting in improved efficiency, accuracy, and regulatory compliance. I prioritized employee satisfaction and retention by introducing positive work culture and attracting talent company's workforce. Show less
  • West Coast Shaving
    E-Commerce Customer Service Representative
    West Coast Shaving Aug 2016 - Sep 2018
    Chino, California, United States
    As an E-Commerce Customer Service Representative at West Coast Shaving, I consistently achieved high customer satisfaction ratings by delivering excellent service, resulting in positive feedback and top ratings. I played a key role in managing online product inventory through efficient data entry, ensuring accurate product information and availability. Additionally, I implemented effective strategies and tools to significantly reduce response time to customer inquiries, enhancing overall… Show more As an E-Commerce Customer Service Representative at West Coast Shaving, I consistently achieved high customer satisfaction ratings by delivering excellent service, resulting in positive feedback and top ratings. I played a key role in managing online product inventory through efficient data entry, ensuring accurate product information and availability. Additionally, I implemented effective strategies and tools to significantly reduce response time to customer inquiries, enhancing overall customer experience and engagement. Show less
  • Lvmh
    Artisan
    Lvmh Jun 2015 - Jul 2016
    Ontario, California, United States
    Produced high-quality luggage with precise craftsmanship, enhancing the company's reputation. Fostered team collaboration and productivity through active participation and knowledge sharing. As one of the youngest employs strengthening the workforce and overall capabilities.
  • Delta Air Lines
    Airport Ticket/Gate Agent
    Delta Air Lines Sep 2013 - Dec 2013
    Ontario, California, United States
    I handled ticketing and check-in, ensuring everything went smoothly. Then, I tagged and checked their baggage, keeping a watchful eye on weight and security compliance. When boarding commenced, I helped get everyone on the plane efficiently and addressed any questions they had. Communication was key, so I kept passengers informed about flights, gates, and any changes that arose. If needed, I processed payments for baggage fees or upgrades.
  • Active Ride Shop
    Sales Floor Team Member
    Active Ride Shop Sep 2012 - Aug 2013
    Chino Hills, California, United States
    Leveraging my enthusiasm for action sports, I thrived as a Sales Associate at Active Ride Shop. I gained a deep knowledge of skateboarding, snowboarding, surfing, and BMX equipment, allowing me to recommend perfect gear selections for customers of all skill levels. By collaborating with my positive and supportive team, I helped maintain a clean and inviting shop floor that promoted products and contributed to a fun and welcoming customer experience.
  • Raging Waters
    Lifeguard
    Raging Waters May 2012 - Sep 2012
    San Dimas, California, United States
    My primary focus was enforcing park safety rules, creating a hazard-free environment for everyone to enjoy. To stay sharp, I actively participated in lifeguard training sessions, keeping my skills and knowledge of emergency procedures current. I also greeted visitors with a friendly smile, answered their questions about the park's attractions, and contributed to a clean and inviting atmosphere by picking up trash and tidying up common areas. There were also occasional additional duties… Show more My primary focus was enforcing park safety rules, creating a hazard-free environment for everyone to enjoy. To stay sharp, I actively participated in lifeguard training sessions, keeping my skills and knowledge of emergency procedures current. I also greeted visitors with a friendly smile, answered their questions about the park's attractions, and contributed to a clean and inviting atmosphere by picking up trash and tidying up common areas. There were also occasional additional duties assigned by park management, and I was always happy to lend a hand wherever needed. Show less

Kevin Cortez Education Details

Frequently Asked Questions about Kevin Cortez

What company does Kevin Cortez work for?

Kevin Cortez works for West Coast Shaving

What is Kevin Cortez's role at the current company?

Kevin Cortez's current role is E-Commerce Specialist | Success today requires the agility and drive to constantly rethink, reinvigorate, react, and reinvent..

What schools did Kevin Cortez attend?

Kevin Cortez attended Mt. San Antonio College, California State University, Chico, Ontario High School, Baldy View Rop, Baldy View Rop, Montclair High School.

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