• Senior Infrastructure Engineer in Web Operations   • Load balancing configuration and development   • F5, BigIP, LTM, iRules, DNS, SSL, Nagios• Senior Site Reliability Engineer (SRE) in AppOps (now DevOps)   • Continuous delivery and integration   • Performance monitoring and analysis   • Chef, Thoughtworks Go, Vagrant, Virtualbox, VMWare, Hyper-V, Ruby, Python, Splunk• Manager of Configuration and Release Team   • Code deployments and releases to production environment   • Integrate with build systems and Continuous Delivery processes   • ITIL, SOX, Repliweb, Service-Now, PowerShell• Senior Development Engineer on the Content Engineering Team   • Twisting and molding of large data sets (millions of data records and billions of image files)   • C#, .NET, SQL Server, RegEx, guerilla programming

• Created OriginalSources.com. Subscribers had access to over 5,000 volumes of original materials consisting of over 300,000 files from thousands of authors. Launched in March 2002, a privately branded version of the product is currently being sold in educational markets by World Book, Inc. • Converted all data to XML format. Also involved in many other aspects of operations including automation, reporting, documentation, performance monitoring, new technology research, software, hardware, connectivity, defect reporting, and other research and development areas.• Built backup systems and processes.• Worked with local and overseas scanning teams to develop custom formats for scanning images and processing text using OCR and hand-keying based conversion of textual data into in-house XML.• Designed and developed process and quality control programs to ensure data integrity as well as search and display strategies using CSS, XSL, ODBC, SHTML, C, OmniMark.

• Managed data conversion and publication projects.• Managed internal network and multipl client web sites.• Created data retrieval systems used by the media at the 2002 Olympics for SEMA and the Salt Lake Olympic Committee.

• Designed, installed and maintained high performance systems for running database indexing processes.• Built and maintained all aspects of the corporate web site (including hardware, connectivity, content, reporting, uptime, etc.).• Created and maintained databases to receive submissions from Web Site users.• Created Family History Suite CD-ROM databases. Co-authored (with Kory Meyerink) the Geographic Reference Library included in the suite.• Created one of the first searchable online SSDI databases which contained (in 1996) over 51 million entries and occupied over 13 gigabytes.• Created many full-text searchable databases using many custom written and other commercially available data conversion tools such as OmniMark. Published these on CD-ROM.

• Consulted on-site at Aetna Life and Casualty in Hartford, CT for 14 months to place over 400 different insurance policy and procedure manuals, legal reference material, and mainframe databases online and on CD-ROM.• Designed and implemented Folio’s corporate web site which won honors as one of Interactive Age's Top 100 business web sites.• Worked extensively in developing completely automated processes to convert large amounts (1GB/month) of governmental regulatory data in conjunction with the Bureau of National Affairs.

• Designed and developed infobases from SGML, mainframe and scanned data. Created and tested installation routines and database structures in preparation for wide distribution. Imported data from high-end OCR scanning equipment.• Engineered and created Magazine Rack a #1 ranked CD-ROM in 1991. • Designed and maintained internal corporate computer network.

• Tested wordprocessing software before public release.• Managed CompuServe forum for discussion between internal and external testers.• Provided Technical Support for WordPerfect Office software suite• Provided Technical Support for DataPerfect database program.