My love for photography has developed into a passion over the last several years. I specialize in photojournalism and nature/landscape photography. I love to share the beauty of this world with others, and am currently creating a website to showcase my work. My photographs have been published in calendars, sold to a national catalog company for notecards, and have won several first, second, third, and honorable mention ribbons (see Honors & Awards below). I was a featured photographer at Myrtle Tree Picture Framing in Colorado Springs, CO from Sept 2010-Feb. 2011. My work was chosen to be exhibited with the Pikes Peak Library District at two locations: Old Colorado City library in August 2011, and Rockrimmon Library in Sept. 2011.

Work with an average of 500 partner accounts · Meet with prospective clients · Maintain partner webpages and accounts in CRM database · Manage specific aspects of VisitCOS.com website · Compose emails and e-newsletters; proof marketing communications and 3 publications · Partner relationship building through community events · Monthly invoicing of partnership dues; aging report follow-up · Upsell enhanced website page, online and publication advertising · Research and recommend prospecting calls · Record committee meeting minutes · Planned, arranged, organized and executed events for up to 300 attendees; managed silent auctions & gift card in-kinds · Revamped sponsorship program, producing uptick in donations · Proficient in Microsoft Office · Utilize email marketing platforms Mailchimp, Informz and Emma; Work management systems Asana and Basecamp; Eventbrite, iDSS, Survey Monkey, Network for Good

Support VP of Marketing & Partnership, Director of Communications, and Online Marketing & Publications Manager · Work with the marketing team on the production of the Official Visitor Guide/Vacation Planner of the Pikes Peak region with a publication of 450,000 and two other publications with a focus on meeting planners and dining & shopping to include database queries, writing, editing, proofing, sales & contracts, and inventory management. · Create and maintain webpages in relation to partners holiday specials/events to accurately portray what is happening in Colorado Springs and the surrounding area. These pages garner upwards of 30,000 views depending on the holidays popularity. For Valentine's Day 2015, Fountain Creek Nature Center had a sold out event that was directly tracked to the VisitCOS.com website. · Assist with advertising and promotional opportunites to include partner calls, materials collection, billing, AR collections, etc. · media equivalency tracking · Process leads

Identified partnership prospects · Held account reviews with existing partners to include recommendations for improvements and upselling of advertisements and enhancements · Met with walk-in prospects or emailed inquiries · Created web pages for prospects, new and existing partners · assisted with updating website content · Site visits · Planned and supported quarterly mixers and Annual Business Meeting and Annual Tourism Celebration; online registration, day-of event registration, money handling, reconciliation of monies after event · Solicited donations for auction items, tracked donation monies, priced minimum bids, created gift baskets from said donations · Worked aging reports and sent statements to partners monthly; processed credit card payments · Assisted with proofing email communications, newsletters, official visitors guide & other publications · General back office data entry for new accounts and account updates

In 2011, I volunteered to be an event photographer for the Colorado Balloon Classic. By 2012, I was approached to manage social media content for Colorado's largest air show, as well as coordinate volunteers to fill numerous positions from parking lot counter to videographers. 2014 was the last year for the Colorado Balloon Classic.

After four years of working as an internet coordinator, I was approached to take on a new role in the company as Social Media & SEO Specialist. With no formal training, I was anxious to take on this new opportunity to expand our web presence. The search engine optimization tasks included researching public searches via Google Adwords for business specific category/themes to enchance CTR to the website; write SEO friendly content for meta descriptions of categories, themes, & products; worked with outside source on improving website keyword rankings on Google, Bing, & Yahoo; clean up website categories/themes to ensure relevant product is shown in each; create SEO landing pages for specific category/theme combinations, including URL creation, SEO title tags and naming conventions, meta description, meta keywords, & site search keywords; troubleshoot incorrect site information; add, correct, or update website flyout navigation to keep up with business changes; kept up on latest news/trends via Mashable, Inside Facebook, & Search Engine Watch.Social Media responsibilities: Facebook administration: Researched appropriate business & non-business subject matter to develop postings that would create user interaction, either via comments or "likes"; post blog, email promotions, & conversational content onto Facebook twice daily; responded to company postings via personal account to help generate user interaction; research & respond to user-generated questions; analyzed weekly statistics to watch active users, wall posts/comments, visits, and "likes". Blog accountability included researching subject matter for blog articles; creation of SEO specific titles for articles; coordinate with outside source re: article titles & editorial calendar schedule; edit blog articles from outside vendor; research & choose which products are appropriate to include in each article; coordinate with web designer for product placement; schedule blog postings;

Constructed catalog online to include copy, styling, cross-selling, and image input. Worked closely with imaging team to ensure image accuracy. Problem resolution with day to day issues found on site. Pulled reports and analyzed data regarding keywords and traffic. Took lead position in many projects. With acquistion of new catalog company, took a lead role with the transition of the website into PaperDirect. I then took sole responsibility for the site maintainence, day-to-day content update, & problem resolution, while still maintaining problem resolution and occasional assistance with the PaperDirect website. Learned Search Engine Optimization through experience with outsourced SEO team. Took lead role in development of new website in 2009. Worked closely with IT teams in US and China.

Processed incoming P.O.'s and forwarded to Accounts Payable. Choose ads and coordinated art/layout with designers for marketing publications. Company contact with broker. Assisted with catalog setup in data entry system. Was heavily involved with the setup and build of new internet site. See "Internet Coordinator" position for further details.

Administrative Clerk/Assistant for manager and five supervisors, with up to 120 employees in two departments. Tracked and organized personnel: files, wages, reviews, attendance, vacation, sick leave, pay requests, and FMLA. Created and maintained a daily log to track performance in the 20+ work areas. Built and maintained excel spreadsheet for reporting employee performance on a daily through yearly basis for the department and each supervisor. Liaison between employee and Payroll/Human Resources Departments. Planned department summer picnics; Member of Celebration Committee; Volunteer for United Way campaigns.

Processed phone orders for incoming call center. Processed VMX - voice mail retrieval system for catalog requests. Managed customer service requests by phone, mail, and internet. Assisted with "Traffic Desk" to monitor & manager incoming calls. Worked in "Resource Center" handling supervisor calls for customers until situation was resolved; answered procedural questions from representatives & provided product information. Trained new and existing employees on how to improve phone techniques and upselling. Top upsell representative.

Special Events Representative for incoming call center. Processed phone and mail requests for the following ministries: Crisis Pregnancy Center, International, Conferences, and National Day of Prayer; Assisted with general call center when needed

Working with this incoming call center, I processed phone and mail requests for the general ministry of Focus on the Family, including radio broadcasts. Provided general counseling with constituents on initial contact; diffused situation and advised materials, or transferred to counseling department when circumstances warranted.