Kim Christensen Email & Phone Number

Canby, OR, US

Banking and Fintech Consulting: I partner with financial institutions and fintech software companies to address complex business challenges. My expertise includes strategic consulting on MeridianLink fintech solutions to drive operational efficiency and innovation.

London, United Kingdom, GB

Consulting with financial institutions regarding: Professional Services, Operational Improvements, Loan Origination Software, Deposit Origination Software, Digital Lending, Instant Decisioning, Consumer Lending Practices, and Fintech.

New York, NY, US

Consulting with financial institutions regarding: Professional Services, Operational Improvements, Loan Origination Software, Deposit Origination Software, Digital Lending, Instant Decisioning, Consumer Lending Practices, and Fintech.

Costa Mesa, CA, US

• Experienced with processes and methods related to private equity (Thoma Bravo).
• Managed company mergers and acquisitions for Services.
• Managed software implementations for ML Consumer, ML Mortgage, ML Collections, ML Decision Lender, and multiple other products.
• Managed Professional Services, which included consulting with clients for business intelligence and process improvements.
• Managed Service Operations, which included development of client and team member process documentation, client and employee training, business analysis, process improvement activities, and various reporting functions.
• Managed Technical Services, which included mapping of client documents, mapping to core banking systems, and various other technical areas.

Costa Mesa, CA, US

• Managed client implementations and training.
• Developed various client training modules, including admin and certification training.
• Developed the first new hire training for Services.
• Designed and opened the company’s first satellite office.

Costa Mesa, CA, US

• Co-managed the deployment team which consisted of Software Deployment Consultants and Software Training Specialists.
• Managed full life cycle of all Client deployment projects for software systems licensed by MeridianLink.
• Implemented primarily large multi-billion-dollar financial institutions or complex client projects.
• Worked on 10+ client projects concurrently.
• Completed over 100 New Client software implementations.
• Obtained experience with 20+ supported core banking providers, including Jack Henry, FIS, FiServ, and others.

• Managed Direct and Indirect vehicle lending, consumer lending, mortgage lending and all collections activities, including repossessions.
• Developed and implemented underwriting guidelines to ensure compliance and consistency in lending practices.
• Participated in monthly Board meetings and provided updates on lending and collections activities.
• Lowered delinquency rate by half within the first 12 months.
• Lowered charge off rate by 1/3 within the first 12 months.
• Experience with core banking system Symitar (Episys).

Tigard, Oregon, US

• Managed Consumer lending and Indirect Vehicle lending.
• Assisted with risk management and review of the loan portfolio, including making recommendations to change underwriting policies and guidelines.
• Developed a network of over 100 dealerships throughout the entire Willamette Valley, Oregon.
• Built Indirect vehicle lending to over $15M in monthly funded loans.
• Monthly funded loans increased by 285% within the first 18 months.
• Experience with core banking system Symitar (Episys).