Karen D. Russaw, Cisr, Cbia Email & Phone Number

Montgomery, Alabama, United States

Answers and manages a centralized phone system for three offices while promptly directing incoming calls to correct departments and personnel.Manages multiple tasks and meets time-sensitive deadlines.Monitors visitor access and maintains situational awareness to promote on-site security and safety.Oversees office equipment maintenance to support continuous.

Montgomery, Alabama Area

Prepared applications, proposals and related items for existing and new business.Handled customer service and items relating to coverages, certificates and accounting/billing.Maintain renewal controls on expirations and binders.Checked policies, endorsements and audits for accuracy.Coordinated premium financing and the collection of premiums.Organized and.

Montgomery, Alabama Area

Provided direct assistance in spearheading account service activities including processing policy changes and endorsements, preparing and issuing binders, invoicing, certificate issuance for new and renewal business, audits, run MVRs, and preparing policy binder book for submission to client after quality assurance review.Served as a catalyst for receiving.

Alabama, Georgia

Maximized customer satisfaction by offering a comprehensive array of financial products and services to help clients develop a sound, long-term financial strategy.Prospected, recruited, and actively participated in field training of new agents to proficiently train them in compliance with company standards.Boosted brand awareness by developing and.

South Alabama And Northwest Florida Areas

Served as a subject matter expert and resource for marketing and merchandising teams to plan successful product launches within assigned territory while cultivating productive relationships with retail staff members including sales associates, mid-level managers, marketing directors, and regional managers.Driven sales by identifying areas of improvement.

Montgomery, Alabama Area

Increased overall operational efficiency by maintaining proper cash limits, cashing checks, accepting deposits, issuing cashier's checks, money orders, and traveler's checks, cash advances, wire transfers, transfer of funds, and paying / receiving large amounts of currency / coin.Boosted sales and sales opportunities by informing customers about products.

Montgomery, Alabama Area

Created innovative financial solutions to meet customer needs and provide competitive edge while establishing rapport with new clients to increase satisfaction and loyalty. Served as a senior and direct leader in establishing and monitoring metrics for performance and identifying opportunities to provide sales and services.Increased sales margins by.

Montgomery, Alabama Area

Provided direct leadership regarding interviewing, hiring, performance management, and administering disciplinary actions; provides development, training, and coaching to sales team to produce desired high-performance results.Managed all sales and administrative functions of store; served as liaison for all communications between local retail store staff.