Kerry Hummel Email & Phone Number

Philadelphia, PA, US

United States

Greater Philadelphia Area

1800 N. 9th Street, Philadelphia, PA 19122

Supervise an office consisting of 9 clerks responsible for all clerical duties for the Distribution department. This includes handling payroll, manpower, invoicing, PA1 calls, city complaints and numerous other tasks to ensure a smooth operating department.

Northeast PA

Managed field operations for Gould Inc, a small contracting company that specialized in all aspects of the cable industry. We had multiple small groups of field employees that did fulfillment, retention, audit and construction work and an office with a call center.I also launched project management teams in Buffalo and Rochester New York working for Time.

Managed operations that included audit, collections, disconnect and fulfillment work in the cable industry in northeastern Pennsylvania.

Ran the daily operations of the warehouse and expanded the operation to handle three seperate areas. Completed a move of the whole physical warehouse and inventory from one location to another.

I was a manager of technical operations for Comcast from 1999 to 2008. I ran multiple systems during this time from forty to sixty thousand subscribers and during the last 5 months of my tenure was part of a management team that ran multiple systems with over three hundred thousand subscribers.During this time I was responsible for launching new products.

As a Comcast Online Supervisor I was responsible for creating a team of Online installers and service technicians, launching new areas as they became available and servicing those customer's that we installed. I continued to be involved in creating policies and procedures for the installation of the Online product.

I began at Comcast as an Online Technician installing some of Comcast's very first Online customer's. During this time I helped in creating some of the first procedures for installing and servicing their Online product.

I prepped furniture for deliveries, delivered furniture to the customer's home and set up store displays at Mealey's furniture stores. When I left Mealey's furniture for a career in the cable industry I was working in their furniture repair shop where I repaired all types of furniture to meet customer's satisfaction.

While a representive for Firstrust I handled customer deposits and withdraws, opening and closing accounts, reconciliation of the Mac machine and accepting of cash deliveries.

Certificate, Master Certificate In Project Management

Activities and Societies: - Essentials of Project Management Certificate (2009) - Mastering Project Management Certificate (2009) - Six.

Education record

Activities and Societies: I attended the following technician, supervisor and management training classes while at Comcast. - Coach to.

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