Kirandeep Kaur
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Kirandeep Kaur Email & Phone Number

Healthcare Account Manager at CivicMinds, Inc
Location: Schaumburg, Illinois, United States 11 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Healthcare Account Manager
Location
Schaumburg, Illinois, United States
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Who is Kirandeep Kaur? Overview

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Quick answer

Kirandeep Kaur is listed as Healthcare Account Manager at CivicMinds, Inc, a with 148 employees, based in Schaumburg, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Kirandeep Kaur.

Kirandeep Kaur previously worked as Account Manager at Alrek Business Solutions Inc and Account Manager at Alrek Health Group (Ahg). Kirandeep Kaur holds Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General from Panjab University.

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CivicMinds, Inc

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Profile bio

About Kirandeep Kaur

I am an accomplished Account Manager with over 5 years of experience in US IT Staffing and 2+ years in customer relations. Currently, I excel in my role as an Account Manager, collaborating with direct Healthcare Clients to gather requirements, conduct scrum calls, and ensure successful project delivery. My background includes working with a diverse range of clients in the Healthcare and government sectors, managing relationships with state and national level clients. Starting my career as a Recruiter has equipped me with a comprehensive understanding of the recruitment life cycle, from sourcing to onboarding. My expertise lies in maintaining strong client relationships and delivering exceptional results.

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CivicMinds, Inc
Civicminds, Inc
Healthcare Account Manager
Stanton, CA, US
Website
Employees
148
AeroLeads page
11 roles

Kirandeep Kaur work experience

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Account Manager

Current

Schaumburg, Illinois, United States

As an Account Manager at Alrek Business Solutions, a leading staffing and recruitment agency specializing in US recruitment, I excel in building and maintaining strong client relationships while delivering tailored recruitment solutions. Establish and nurture strong relationships with clients to understand their staffing needs and business goals.Act as the primary point of contact for clients, ensuring high levels of satisfaction and addressing any issues promptly.Conduct regular meetings and check-ins with clients to discuss progress, gather feedback, and adjust strategies as needed.Develop and implement customized recruitment strategies tailored to the specific needs of each client.Collaborate with clients to define job requirements, qualifications, and desired candidate profiles.Utilize a variety of sourcing techniques, including job boards, social media, networking, and referrals, to attract top talent.Screen, interview, and assess candidates to ensure they meet the client’s requirements and are a good fit for the organization.Manage the full recruitment cycle from initial contact through offer negotiation and onboarding.Provide candidates with a positive experience throughout the recruitment process, offering guidance and support.Track and analyze recruitment metrics to evaluate the effectiveness of strategies and identify areas for improvement.Prepare and present detailed reports on recruitment activities, candidate pipelines, and hiring outcomes to clients.Work closely with internal teams, including recruiters, HR, and compliance, to ensure seamless recruitment processes.Provide training, mentorship, and support to junior recruiters and team members.Maintain accurate and up-to-date records of client interactions, candidate information, and recruitment activities.Handle all confidential and sensitive information with the utmost integrity and professionalism.

May 2024 - Present

Account Manager

Current

Schaumburg, Illinois, United States

As a dedicated Healthcare Account Manager with a focus on US recruitment, I am passionate about connecting top healthcare talent with leading organizations. With a deep understanding of the healthcare industry and a proven track record in client management, I deliver customized recruitment solutions that meet the unique needs of each client. Cultivate and maintain strong relationships with healthcare clients, including hospitals, clinics, and healthcare facilities.Serve as the primary point of contact for clients, ensuring high levels of customer satisfaction.Conduct regular meetings with clients to understand their staffing needs, challenges, and objectives.Collaborate with clients to define job requirements, candidate profiles, and recruitment timelines.Utilize various sourcing methods to attract qualified healthcare professionals, including job boards, social media, networking, and referrals.Screen, interview, and evaluate healthcare candidates to ensure they meet client requirements and align with organizational values.Manage the end-to-end recruitment process, from initial contact to offer acceptance and onboarding.Provide candidates with guidance and support throughout the recruitment process, ensuring a positive experience.Prepare and present regular reports to clients on recruitment activities, candidate pipeline, and hiring progress.Identify areas for improvement and implement changes to enhance recruitment efficiency and effectiveness.Work closely with internal teams, including recruiters, HR, and compliance, to ensure a seamless recruitment process.Provide training and mentorship to junior recruiters and team members, fostering a collaborative and high-performing team environment.Maintain accurate and up-to-date records of client interactions, candidate information, and recruitment activities.Handle confidential and sensitive information with integrity and professionalism.

May 2024 - Present

Client Services Manager

North Brunswick, New Jersey, United States

Build and maintain strong relationships with IT and healthcare State clients to ensure a high level of client satisfaction and retention.Serve as the primary point of contact for all client communication, including email, phone calls, and in-person meetings.Collaborate with cross-functional teams to ensure timely and successful delivery of services and solutions to State clients.Proactively identify and address client needs and challenges, and develop and implement strategies to solve them.Manage client projects from start to finish, including project planning, budgeting, and execution, in compliance with State regulations and policies.Maintain accurate records of all client interactions, projects, and deliverables, and report on key performance metrics to management.Develop and deliver presentations and proposals to State clients, highlighting the value and benefits of our services and solutions, while ensuring compliance with State policies and regulations.Stay up-to-date with industry trends and best practices in IT and healthcare, and apply this knowledge to improve client services and grow the business, while adhering to State regulations and policies.Conduct regular business reviews with State clients to assess their satisfaction, identify opportunities for improvement, and upsell additional services and solutions.Manage and mentor a team of client services representatives, providing guidance, feedback, and support as needed, while ensuring compliance with State regulations and policies.

Oct 2022 - Nov 2023

Client Services Manager

North Brunswick, Nj

Build and maintain strong relationships with IT and healthcare State clients to ensure a high level of client satisfaction and retention.Serve as the primary point of contact for all client communication, including email, phone calls, and in-person meetings.Collaborate with cross-functional teams to ensure timely and successful delivery of services and solutions to State clients.Proactively identify and address client needs and challenges, and develop and implement strategies to solve them.Manage client projects from start to finish, including project planning, budgeting, and execution, in compliance with State regulations and policies.Maintain accurate records of all client interactions, projects, and deliverables, and report on key performance metrics to management.Develop and deliver presentations and proposals to State clients, highlighting the value and benefits of our services and solutions, while ensuring compliance with State policies and regulations.Stay up-to-date with industry trends and best practices in IT and healthcare, and apply this knowledge to improve client services and grow the business, while adhering to State regulations and policies.Conduct regular business reviews with State clients to assess their satisfaction, identify opportunities for improvement, and upsell additional services and solutions.Manage and mentor a team of client services representatives, providing guidance, feedback, and support as needed, while ensuring compliance with State regulations and policies.

Oct 2022 - Nov 2023

Client Services Manager

Alpharetta, Georgia, United States

Interact with clients and build relationships with them while ensuring their needs are being met.Oversee a team of customer service associates and ensure they are providing an exceptional client experience.Develop and oversee the implementation of client service protocols.Resolve complex client problems or disputes in a professional manner.Coach and support team members to help them meet departmental goals.Keep records and documentation of client interactions for training purposes.Dealing with client requests and troubleshooting problems.

May 2022 - Oct 2022

Senior Executive Sourcing

Alpharetta, Georgia, United States

Full life cycle recruitment focusing requirements from the elite healthcare clients.• Recruit the Healthcare professionals according to the client’s specification.• Worked closely with Account Manager for better understanding of job description and delivering• the exact fit candidate for the requirement.• Gather all information on potential candidates including skill set, past experience, compensation,• communication skill, technical skill.• Shortlist Resumes from job sites (Dice, Monster, LinkedIn and CareerBuilder.com)• Expertise in Resume Screening, Recruiting and Resume auditor.• Review resumes and contact candidates through phone or email.• Shortlist candidates based on the client requirements.• Prepare weekly, monthly and quarterly status reports• Highlight clients requirements on resume.• Make calls to companies/vendors and enquiring requirements.• Keeping track with all vendors and identify the primary vendor for the client.• Negotiating with consultants & amp; their employers on Corp To Corp., and W2 deals as per the• requirement.• Screening US Citizens, Green card holders, EAD, and H1B and check their suitability towards the• requirement.

Jun 2021 - May 2022

Senior Talent Acquisition Specialist

El Dorado Hills, California, United States

Full life cycle recruitment focusing on Healthcare/Pharma requirements from clients as big as Fortune 500 and equivalent to Big Four.Leveraged all aspects of sourcing and candidate development including the job posting, job board mining, social networking, employee referrals, and networking events.Manage the job requisition process and created job descriptions as needed.Coordinated all candidate interview schedules.Recruit professionals according to the client’s specifications.Worked closely with Account Manager for a better understanding of the job description and delivering the exact fit candidate for the requirement.Anticipated and recognized key industry trends, business issues, and solutions.Capitalized on strongly developed relationships to gain senior-level business discussions with REF’s clients to identify new requirements.Gather all information on potential candidates including skill set, past experience, compensation, communication skill, and technical skill.Shortlist Resumes from job sites (Dice, Monster, LinkedIn, and CareerBuilder.com)Expertise in Resume Screening, Recruiting, and Resume auditor.Review resumes and contact candidates through phone or email.Shortlist candidates based on the client’s requirements.Prepare weekly, monthly, and quarterly status reportsHighlight clients’ requirements on resumes.Make calls to companies/vendors and inquiring requirements.Keeping track of all vendors and identifying the primary vendor for the client.Negotiating with consultants & amp; their employers on Corp To Corp., and W2 deals as per the requirement.Screening US Citizens, Green card holders, EAD, and H1B and checking their suitability towards the requirement.

Nov 2020 - Jun 2021

Talent Acquisition Specialist

Full life cycle recruitment focusing IT/Healthcare/Oil & Gas/Energy industry requirements from the clients as big as Fortune 500 and equivalent to Big Four.• Leveraged all aspects of sourcing and candidate’s development including job posting, job board mining, social networking, employee referrals, and networking events.• Manage the job requisition process and created job descriptions as needed.• Coordinated all candidate interview schedules.• Recruit the professionals according to the client’s specification.• Worked closely with Account Manager for better understanding of job description and delivering the exact fit candidate for the requirement.• Anticipated and recognized key industry trends, business issues and solutions.• Capitalized on strongly developed relationships to gain senior level business discussions within REF’s clients to identify new requirements.• Gather all information on potential candidates including skill set, past experience, compensation, communication skill, technical skill.• Shortlist Resumes from job sites (Dice, Monster, LinkedIn and CareerBuilder.com)• Expertise in Resume Screening, Recruiting and Resume auditor.• Review resumes and contact candidates through phone or email.• Shortlist candidates based on the client requirements.• Prepare weekly, monthly and quarterly status reports• Highlight clients requirements on resume.• Make calls to companies/vendors and inquiring requirements.• Keeping track with all vendors and identify the primary vendor for the client.• Negotiating with consultants & amp; their employers on Corp To Corp., and W2 deals as per the requirement.• Screening US Citizens, Green card holders, EAD, and H1B and check their suitability towards the requirement.

May 2019 - Oct 2020

Talent Acquisition Specialist

San Francisco, Ca

Full life cycle recruitment focusing requirements from the elite healthcare clients.• Recruit the Healthcare professionals according to the client’s specification.• Worked closely with Account Manager for better understanding of job description and delivering• the exact fit candidate for the requirement.• Gather all information on potential candidates including skill set, past experience, compensation,• communication skill, technical skill.• Shortlist Resumes from job sites (Dice, Monster, LinkedIn and CareerBuilder.com)• Expertise in Resume Screening, Recruiting and Resume auditor.• Review resumes and contact candidates through phone or email.• Shortlist candidates based on the client requirements.• Prepare weekly, monthly and quarterly status reports• Highlight clients requirements on resume.• Make calls to companies/vendors and enquiring requirements.• Keeping track with all vendors and identify the primary vendor for the client.• Negotiating with consultants & amp; their employers on Corp To Corp., and W2 deals as per the• requirement.• Screening US Citizens, Green card holders, EAD, and H1B and check their suitability towards the• requirement.

Feb 2019 - May 2019

Patient Care Assistant

Chandigarh Area, India

Work under the guidance of Supervisor to perform patient care services.• Greeting customers in a friendly, professional manner using the suggested script.• Address patient concerns and queries professionally.• Answer call lights and attend to patient needs.• Ensure safety and quality in patient services and maintain confidentiality of patient medical records.• Handling patients, referral sources, and administrative department inquires• Entering patient information into a customer information system• Maintaining a positive, empathetic and professional attitude toward customers at all times.• Answering telephonic and e-mail inquiries in a timely manner.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Processing orders, forms, applications, and requests.• Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.• Ensuring that your workspace remains tidy, and that you are equipped with all relevant tools and resources.• Generate sales leads.• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.• Take the extra mile to engage customers.

Jul 2017 - Feb 2019
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Colleagues at CivicMinds, Inc

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1 education record

Kirandeep Kaur education

FAQ

Frequently asked questions about Kirandeep Kaur

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What company does Kirandeep Kaur work for?

Kirandeep Kaur works for CivicMinds, Inc.

What is Kirandeep Kaur's role at CivicMinds, Inc?

Kirandeep Kaur is listed as Healthcare Account Manager at CivicMinds, Inc.

Where is Kirandeep Kaur based?

Kirandeep Kaur is based in Schaumburg, Illinois, United States while working with CivicMinds, Inc.

What companies has Kirandeep Kaur worked for?

Kirandeep Kaur has worked for Civicminds, Inc, Alrek Business Solutions Inc, Alrek Health Group (Ahg), Navitas Partners, Llc, and Compu-Vision Consulting Inc..

Who are Kirandeep Kaur's colleagues at CivicMinds, Inc?

Kirandeep Kaur's colleagues at CivicMinds, Inc include Alex Smith, Isha R., Amrit R., Manrose Gill, and Shakshi Mehra.

How can I contact Kirandeep Kaur?

You can use AeroLeads to view verified contact signals for Kirandeep Kaur at CivicMinds, Inc, including work email, phone, and LinkedIn data when available.

What schools did Kirandeep Kaur attend?

Kirandeep Kaur holds Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General from Panjab University.

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