Kyle Mitchell Email & Phone Number

Calgary, Ab, Ca

- Executing a strategy to bring the Technical Product Manager vertical to enterprise scale including team redesign based on the Team Topologies framework- Managing and mentoring other Technical Product Managers- Responsible for the performance, reliability and developer experience of multiple core services within the overall platform

Silicon Valley, California, United States

Product management for the a Self-Hosted Continuous Delivery product line built on open-source Spinnaker platform.Owned and shipped features related to Pipeline Design & Orchestration, Infrastructure-as-Code(Terraform), Pipelines-as-Code, Policy/Security Enforcement & High-Scale Deployments.Built product features for high-scale customers including Fortune 100 companies in tech, retail and banking.

Miami, Florida, United States

Responsible for multiple enterprise platform services that power REEF's B2B and B2C products and apps.-Shipped an internal customer identity product for REEF’s customer facing products that included Graph QL/REST APIs, shared “Universal Login” UI, React SDK and admin app. 1M consumers. -E-commerce merchandise API platform for REEFs B2C apps in Graph QL which included real-estate inventory, pricing, payment and notifications. -Set the product vision, strategy, OKRs and crafted features/stories to implement. -Using dual-track agile, iteratively refine product backlog using evaluative customer research and funnel analytics. -Led a scrum team to build an "org manager" tool for self-serve data access management for financial reporting use cases.-Led the MVP rollout activities for REEF Cloud – REEF's next-gen enterprise digital platform. Tools and Technologies: Figma, Lucid, Miro, Jira, Confluence, Postman, Graph QL, REST, Swagger, SQL, APIGEE, Jenkins (DevOps), Storybook, Team Retro, OAuth 2.0, JWT, OIDC, Neo4j (graph database), Kafka, DBeaver, AWS Cognito, React, JavaScript, CSSTechniques: Agile, Scrum, Kanban, Scaled Agile, Strategic and Tactical Roadmaps, CI/CD, Release and Deployment Planning

Calgary, Alberta, Canada

Acted as a Product Owner for multiple domain or technology specific products such as a Microsoft 365 Intranet Accelerator, a facial recognition ID system, AI/ML powered chatbot & recommendation engines, and an automated employee scheduling kiosk app. Ran scrum teams to discover requirements, configure, test and deploy the products as part of implementation projects with budgets from $40K to $1.5M and involving 1000s of usersIn a Product Marketing Manager role created sales collateral, contributed to customer success sales plans and performed product evangelism through training, webinars and documentation.

Victoria, British Columbia, Canada

Acted as a business analyst on a variety of client engagements-Performed security & threat assessments-Created SQL queries to perform data analysis and SSRS reports-Complex requirements management and analysis including gap-fit analyses and FRDs involving up to 1400 requirements

Vancouver, Canada Area

Managed all core business systems including CRM, Accounting, Billing, Customer Web Portal and Grant Making. Immediately identified opportunities for taking role further and assumed business analyst, database administrator, and project coordinator responsibilities. Was promoted two bands after 14 months. Project Lead - Dynamics NAV 2009 Upgrade ProjectCoordinated all aspects of implementation including custom development work, unit/system testing, user acceptance testing; deployment to production environment.Project Lead - SharePoint 2010 Extranet PortalLed all aspects of analysis, design and implementation; Drove deliverables and project scoping in development of SOW; Coordinated custom development work and testing. Decreased time to process expenses from 1 week to 1 day.Database Administrator - SQL Server 2008 R2Creation of T-SQL Stored Procedures; Server Optimization.SharePoint 2010 AdministratorAdminister an internal intranet farm and extranet farm; function as site collection administrator for both farms; oversee custom security authentication and custom .NET pages in extranet farm.Data Warehousing/Business IntelligenceGathered requirements from end users and designed/developed ETL packages to populate a data warehouse for SSAS cube and SSRS reports and dashboards.Report Writing - Jet Reports 2009, SSRSUser Training and Documentation

Vancouver, Canada Area

Documented 50 business processes as part of the materials for the 2008 Rate Change Application to the BC Utilities Commission.Created the logical design of a database application to track all key metrics of PowerSmart marketing campaigns for commercial / industrial customers. Worked with the Database Developer to test and deploy system to the internal group. Acted as a Business Analyst within the Project Team responsible for launching a new “energy advisor” call centre team – specifically responsible for the design and documentation of new business process for Agents, and for the development of all training documentation. Queried SAP customer data marts to create email and direct-mail marketing lists.

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Vancouver, British Columbia, Canada