Kd J. Email & Phone Number

Lakewood, Colorado, United States

Provide daily office coverage; screen and direct phone calls and email communication in a polite and professional manner; distribute correspondence, greet guests and visitors, and triage general inquiries for a seamless customer service experience.Work collaboratively and demonstrate a high level of professionalism when interacting with the management team and internal/external stakeholders at all levels of the property and the Company.Assist in monthly communication and follow up with tenants.Manage information flow in a timely and accurate manner.Facilitate communication between the work order platform and the engineering team to ensure timely completion of work requests.Format, edit and draft content for internal and external communication on behalf of the management team, as requested, including memos, emails, presentations, reports.Support implementation of policies and procedures related to the office, administration, and special projects.Assist in acquisition, maintenance, and storage of office equipment and supplies.Provide technical support for equipment issues (computers, printers, copier, etc.) and software. Collaborate with IT Helpdesk to resolve more complex equipment and technology issues.Prepare expense reports and review submitted reimbursement requests for accuracy.Perform additional duties and projects as assigned.

Denver, Colorado, United States

United States

Denver, Colorado, United States

Answer all incoming calls to the main switch board and transfer to the appropriate employee/broker and announce calls to managers as directed. Requires a deep familiarity of company listings to assist with connecting the caller to thecorrect broker/agent.Greet all clients in professional manner, provide beverages, set up and cleanup of meetings in main conference roomRetrieve general voice mail messages each morning and transfer/refer to appropriate mailbox or emailDaily sorting and distribution of incoming mail, faxes, FedEx, packages, etc. as well as the preparation of the same for outgoing itemsMaintain conference room and conference call number calendar and scheduling of suchTrack and order office supplies, sodas, paper products, coffee, copier toners, etc.Maintain clean and fully stocked reception area, kitchen, conference rooms, supply and work rooms throughout the dayOrder and coordinate outsourced printing and courier servicesOn-boarding of new employees/brokers with phone setup, ordering business cards, and the likeProvide overall administrative support for the Brokerage DepartmentCreate listing and contract files and close files for completed ordead dealsAssist with weekly and monthly property broadcast emailsAssist with Word documents, Excel spreadsheets, labels, postage/mailing, postcard/mass mailings, binding books and the likeProcess, order, coordinate, and follow up on property signage requests. Taking ownership while being accurate and detailoriented in this process is an absolute mustCoordinate and and distribute weekly transaction press release to news outlets

Denver County, Colorado, United States

White Feather Design -Business projects and consulting.

Denver, Colorado, United States

Provided administrative and technical support to ensure effective, efficient and accurate operations within my position. Responsible for checking in and scanning in customers hard drives and shipping out all jobs using FedEx Ship Manager. Keeping accurate notes for Engineers and Customer Service Manager. Purchases parts for hard drives and maintains parts database. Provided back-up support for incoming calls. Meeting and greeting and providing information to the customers.

Greater Denver Area

Orchestrated and create a superior and comfortable customer experience for everyone. Assessed customer issues, diagnosed technological abilities and looked for solutions to their hardware/software wants and needs. Worked and communicated with customers on their level. Provide complete sales solutions for every customer. Taught customers how to get the most out of their MAC. Created a monthly newsletter “The Orchard 2.0” for the staff. Tested and Certified in all consumer applications for one to one training.

Greater Denver Area

Coordinated with five brokers in creating marketing solutions. Took designs from concept to production. Created quarterly newsletters, brochures, marketing mailers, and proposals. Prepared digital files for Photo Retouching, blast e-mail, while adhering to Grubb & Ellis branding for the Multi-Housing Investment Group. Copy & Offset Printing. Participated in administrative and receptionist duties.