Project Manager
• Coordinated and managed implementation of OCEAN technology on Princess fleet, creating a more personalized guest experience and increasing revenue by 10%• Optimized capital budget of $10M • Spearheaded tracking of cabin usage and associated monthly costs of up to $200K• Pioneered project plans ensuring resource availability while delivering projects on time, within budget and scope• Synthesized information from multiple departments for weekly updates on training, implementation status and usage analytics presented to President, Senior Leadership, Captains and ship’s staff